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here you go: MEMORY (1).DMP - Google Drive
here you go: MEMORY (1).DMP - Google Drive
There were no misbehaving drivers seen in the mini dump.
In the memory dump the AMD GPU drivers were the misbehaving drivers.
atikmdag.sys
atikmpag.sys
1) Temporarily turn off Window updates of non-Microsoft drivers:
Enable or Disable Driver Updates in Windows Update in Windows 10 | Tutorials
2) Uninstall everything AMD using Display driver uninstaller and install new drivers from the AMD website.
3) On the AMD web site be sure the "clean install" box is checked and only install the graphics driver.
4) Install a driver that is different from: 25.20.15011.1004
Official Display Driver Uninstaller DDU Download
Display Driver Uninstaller Download version 18.0.0.8 (or newer version if available)
Display Driver Uninstaller: How to use - Windows 7 Help Forums
AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops
How to Install Radeon™ Software on a Windows® Based System | AMD
5) The hardware needs to be tested:
See if you can find a friend. neighbor, relative or local computer store to swap the dGPU card.
Test the dGPU card in another computer
Test a card from another computer in the problematic computer
Code:Name Radeon RX 580 Series PNP Device ID PCI\VEN_1002&DEV_67DF&SUBSYS_34181462&REV_E7\4&1C3D25BB&0&0019 Adapter Type AMD Radeon Graphics Processor (0x67DF), Advanced Micro Devices, Inc. compatible Adapter Description Radeon RX 580 Series Adapter RAM (1.048.576) bytes Installed Drivers C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\amdxc64.dll Driver Version 25.20.15011.1004 INF File oem13.inf (ati2mtag_Polaris10DS section) Color Planes Not Available Color Table Entries 4294967296 Resolution 2560 x 1440 x 60 hertz Bits/Pixel 32 Memory Address 0xE0000000-0xFEC2FFFF Memory Address 0xF0000000-0xF01FFFFF I/O Port 0x0000E000-0x0000E0FF Memory Address 0xFE900000-0xFE93FFFF IRQ Channel IRQ 4294967270 I/O Port 0x000003B0-0x000003DF I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\driverstore\filerepository\c0338124.inf_amd64_923c69fb6002c3cc\b337967\atikmpag.sys (25.20.15011.1004, 576,00 KB (589.824 bytes), 17-1-2019 20:47)Code:amdkmdag amdkmdag c:\windows\system32\driverstore\filerepository\c0338124.inf_amd64_923c69fb6002c3cc\b337967\atikmdag.sys Kernel Driver No Manual Stopped OK Ignore No No amdkmdap amdkmdap c:\windows\system32\driverstore\filerepository\c0338124.inf_amd64_923c69fb6002c3cc\b337967\atikmpag.sys Kernel Driver No Manual Stopped OK Ignore No NoCode:atikmdag.sys Wed Jan 9 18:08:21 2019 (5C368CF5) atikmpag.sys Wed Jan 9 17:56:07 2019 (5C368A17)
Last edited by zbook; 13 Feb 2019 at 16:18.
Last saterday, I swapped the videocard from my other PC system with my problematic computer.
I installed the most recent drivers on both computers. And continued to use the computers as usual.
Today (tuesday), I had the first BSOD on my problematic computer.
On the other, correct working computer, no BSOD so far.
I attached the DM log and created a link to memory.dmp MEMORY.DMP - Google Drive
There were no misbehaving drivers in the debugging of the mini dump.
The memory dump debugging displayed Nvidia dGPU misbehaving drivers.
Was the Nvidia GPU card working without problems in another computer?
Were you able to find another computer to test the AMD card?
If so was the computer stable or were there BSOD?
If the computer that had the Nvidia GPU was stable then there are two different GPU cards that have had BSOD in the problematic computer.
This can be a port or motherboard problem.
View the computer manual to view all of the possible ports for the GPU card.
List the number and names of the ports.
Try each of the ports with the Nvidia GPU card.
Code:Name NVIDIA GeForce GTX 770 PNP Device ID PCI\VEN_10DE&DEV_1184&SUBSYS_28251462&REV_A1\4&1C3D25BB&0&0019 Adapter Type GeForce GTX 770, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 770 Adapter RAM (2.147.483.648) bytes Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll Driver Version 23.21.13.8813 INF File oem5.inf (Section022 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 2560 x 1440 x 59 hertz Bits/Pixel 32 Memory Address 0xF6000000-0xF6FFFFFF Memory Address 0xE8000000-0xEFFFFFFF Memory Address 0xF0000000-0xF1FFFFFF I/O Port 0x0000E000-0x0000E07F IRQ Channel IRQ 54 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvlddmkm.sys (23.21.13.8813, 16,15 MB (16.936.048 bytes), 9-11-2017 04:40)Code:Event[12087]: Log Name: System Source: Microsoft-Windows-Kernel-PnP Date: 2019-02-16T13:22:47.884 Event ID: 219 Task: N/A Level: Waarschuwing Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: Fractal Description: The driver \Driver\amdkmafd failed to load for the device PCI\VEN_1002&DEV_AAF0&SUBSYS_AAF01462&REV_00\4&1c3d25bb&0&0119.Code:amdkmafd.sys AMD Audio Bus Lower Filter http://support.amd.com/us/gpudownload/Pages/index.aspxCode:nvlddmkm nvlddmkm c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvlddmkm.sys Kernel Driver No Manual Stopped OK Ignore No NoCode:nvlddmkm.sys Fri Oct 27 10:49:39 2017 (59F35593)
The Nvidia GTX70 was working fine in the other computer "Antec".
The AMD RX580 videocard is now also working fine in the other computer Antec (so far)
The manual of my motherboard in the problematic computer fractal is:
http://asrock.pc.cdn.bitgravity.com/...50M%20Pro4.pdf
On page 7 and 25:
Attachment 224937 Attachment 224936
I assume with "port" , you mean PCIe slot?
According to the manual, there are three PCI slots. Only PCIe slot 2 and 3 would physically fit the videocard, although PCIe slot 3 only has x4 lane whereas PCIe slot 2 has x16 lane.
My videocard is currently installed in PCIe slot 2.
When checking my PC case, I found out that there is no room for my videocard to be installed in PCIe slot 3. The videocards need space for 2 virtual brackets, but there is only room for 1 bracket in combination with PCIe slot 3. The PSU is also blocking its space in combination with PCIe slot3. See attached photo.
Attachment 224939
Last edited by Smurfmans; 19 Feb 2019 at 16:38.
In another thread there was a timing question. Please comment on how you determined the timing.
Apologies for chiming in yet again: bit of a context from me.
I too was plagued by unexplained and entirely random BSODs in the past (throughout last year). It suffices to say that the ultimate lengthy analysis of DMP files with @cwsink kind help was kind-of inconclusive and the result might have been either CPU, or GPU, or MoBo, or Memory, or SSD that would be at fault (sic!).
Now, I sincerely believe that the relevant hardware test software can (should) expose these quickly. There's always margin for error here and there, but: either something is proved to work, or is not.
All hardware tests on my PC confirmed that all is well, with temperatures being within the expected range etc. (This is HP PC we're talking about here). And yet, every now and then: BSOD out of the woodwork. Genuinely puzzling!
And then: BSODs have suddenly stopped, just like that - funnily enough, from around 1809 release. To this day I have no idea whether it's Intel RST drivers that were to blame (most likely in my view) or any other driver (Realtek Audio? Realtek Ethernet? Logitech SetPoint? Anything else? Driver verifier has not thrown anything up). I've not changed anything internally hardware-wise, installed software remains broadly the same.
My Windows remains the same since 1607 release (so HP factory config, plus MS forced upgrade every 6 months, that is), I never had to - nor wanted to - reinstall or refresh OS from scratch or recovery disks.
So: go figure.