daily BSOD during normal windows use (not gameplay)

1) Download and install: Everything:
voidtools

2) For any BSOD:
a) Run the BETA log collector and post a new zip into the thread
b) Search for C:\windows\memory.dmp > if the file size is < 1.5 GB then zip and post a separate share link into the thread
c) By default the memory dumps are set to overwrite. Please find the memory dump immediately after each BSOD.

3) Use everything search to find these files > zip > post share links into the thread using one drive, drop box, or google drive
(Make sure that all of these files are dated February 2019)

C:\windows\memory.dmp

Code:

Crash dump found at C:\Windows\MEMORY.DMP
Creation date: 02/07/2019 15:40:28
Size on disk: 992 MB

Some of these log files may be available:

PANTHER logs
C:\Windows\Panther
setuperr.log
setupact.log
Setupmem.dmp
$Windows.~bt\Sources\Rollback\setupmem.dmp
setupapi.dev.log
BlueBox.log
Event logs (*.evtx)
C:\$Windows.~BT\Sources\Rollback

4) Run setupdiag > post a share link into the thread
SetupDiag | Microsoft Docs

5) Run Memtest86 as per post #12 > post images and text reports into the thread

6) The latest mini dump bugcheck was A

7) The in place upgrade failure code was: 0xC1900101 - 0x20017
This bugcheck is typically due to a problematic driver.
The Panther logs may be useful in the troubleshooting.

Code:

Code
0xC1900101 - 0x20017

Cause
A driver has caused an illegal operation.
Windows was not able to migrate the driver, resulting in a rollback of the operating system.
This is a SafeOS boot failure, typically caused by drivers or non-Microsoft disk encryption software.
	
Mitigation
Ensure that all that drivers are updated.
Open the Setuperr.log and Setupact.log files in the %windir%\Panther directory, and then locate the problem drivers.
For more information, see Understanding Failures and Log Files.
Update or uninstall the problem drivers.

Please run the BETA log collector and post a zip into the thread for the latest BSOD.

The latest memory dump debugging displayed recurrent hardware drivers: AMD GPU drivers
atikmdag.sys
atikmpag.sys

Bugcheck code 0000000A
Thu Feb 7 08:17:01.336 2019 (UTC - 6:00)

Perform the following steps:

1) Temporarily turn off Windows updates of non-Microsoft drivers:

Enable or Disable Driver Updates in Windows Update in Windows 10 | Tutorials

2) Uninstall everything AMD using Display driver uninstaller and install new drivers from the AMD website.

3) On the AMD web site be sure the "clean install" box is checked and only install the graphics driver.

4) Make sure that the new driver is a different version from the prior driver:
24.20.13019.1008

Official Display Driver Uninstaller DDU Download

Display Driver Uninstaller Download version 18.0.0.8 (or newer version if available)

Display Driver Uninstaller: How to use - Windows 7 Help Forums

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops

5) See if you can find a friend, neighbor, relative, or local computer store to swap the AMD GPU card. The swap can be for another AMD card or a Nvidia card.

Perform two tests:
a) Test a new card in the problematic computer
b) Test the card from the problematic computer in another computer

6) By default the memory dumps are overwritten by each new BSOD.
Immediately after each BSOD:
a) run the beta log collector and post a new zip into the thread
b) open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp > if the file size is < 1.5 GB then zip and post a separate share link into the thread

Code:

atikmdag.sys Fri Feb  1 16:12:48 2019 (5C54C460)
atikmpag.sys Fri Feb  1 15:58:17 2019 (5C54C0F9)

I completed the memtest86, and updated post #15 with these results.

Then I ran BETA collector. See attachment 1.

Then I did the steps from post #16:
step 1) done
step 2/3/4):
I uninstalled AMD display drivers with DDU 18.0.0.8
See screenshot as to what driver was removed: https://drive.google.com/open?id=15l...7-U_oxsf8VGqEJ

Then I visited AMD website, en choose a new driver.
These were my options: amd website rx580.PNG - Google Drive
The last time, I choose the newest version "Adrenalin 2019 Edition 19.2.1 "
Now, I choose the 'second' newest: Adrenalin 2019 Edition 19.1.1

I downloaded the file and ran it. As I did not see nor find any "clean install box", I took some screenshots to show you what I did.
After starting the installation, I got this screen: amd1.PNG - Google Drive
and I choose the middle button "install radeon software 19.1.1".

Then I got this screen: amd2.PNG - Google Drive

No "clean install button" present. I choose "installeren" (= install in english) with the 3 boxes checked.

NB: according to this website How to Install Radeon™ Software on a Windows® Based System | AMD , you only see a "clean install" button if a previous version of the driver software is detected.

Then at the end of the installation of radion software 19.1.1, my screen scrambled briefly and went black. Couldnt get it to display something again, and I had to press the reset button on my PC case.
Then after reboot, I checked the driver of my graphics card: amd installed driver3.PNG - Google Drive
Seems like the driver is (at least partly?) installed.

I also ran BETA collector again, perhaps you'll find something. See attachment 2.
And I uploaded the current memory.dmp file, dated 10/feb/2019 21:24, see: MEMORY.DMP - Google Drive


If I do something wrong in installing the graphics driver, please let me know what I need to do differently.

The AMD GPU drivers have been recurrent misbehaving drivers.
This typically indicates problems with the hardware.
Another older driver can be installed and tested.
At this time it would be best to test the hardware with a swap.
Two tests should be performed during a swap.
A new card is tested in the problematic computer.
And the card from the problematic computer is tested in another computer.

OK thanks. I will do these 2 tests coming weekend.

Today, I had a BSOD (twice) for the first time since I installed the current display drivers (Adrenalin 2019 Edition 19.1.1).

See attached BETA collector zip.
Do these log-files confirm that it are the display drivers that are (still) misbehaving?

Open file explorer > this PC > C: > in the right upper corner search for: C:\windows\memory.dmp > zip > post a separate share link into the thread

Code:

Crash dump found at C:\Windows\MEMORY.DMP
Creation date: 02/13/2019 09:05:52
Size on disk: 973 MB