Constant BSOD even after fresh install

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  1.    3 Weeks Ago #21

    My apologies. For some reason I thought the BETA Log Collector was including the MEMORY.DMP file.

    After I read your reply, I stupidly opened Firefox to upload the latest MEMORY.DMP file and it crashed my PC..

    MEMORY2.DMP - Google Drive
      My ComputerSystem Spec

  2.    3 Weeks Ago #22

    Duplicate post. Please excuse.
      My ComputerSystem Spec

  3.   My ComputerSystem Spec


  4. Posts : 23,863
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #24

    1) It will be useful to have RAM / DIMM / MB test results.

    2) Temporarily turn off Windows updates of non-Microsoft drivers:
    Enable or Disable Driver Updates in Windows Update in Windows 10 | Tutorials

    3) Uninstall and reinstall AMD GPU drivers using DDU.

    4) Make sure the new driver is different from:
    Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 658.02 KB (673,816 bytes), 12/16/2015 8:07 PM)

    5) For any new BSOD post both of these simultaneously:
    a) beta zip
    b) memory dump zip
      My ComputerSystem Spec

  5.    3 Weeks Ago #25

    1. I can and will run the MEM test tonight.

    2. I do not have the option to turn off driver updates as show in the instructions you linked.
    Click image for larger version. 

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      My ComputerSystem Spec


  6. Posts : 23,863
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #26

    What happened with the registry options in the link to temporarily turn off Windows updates of non-Microsoft drivers?

    The AMD drivers have been recurrent drivers in the memory dumps.

    1) See if you can find a friend, neighbor, relative, or local computer store to swap the AMD GPU card.

    2) Perform two tests:
    a) test a new card in the problematic computer
    b) test the card from the problematic computer in another computer


    Code:
    ffffe409`d7250ed0  00000000`00000000
    ffffe409`d7250ed8  ffffc180`9c7c0078
    ffffe409`d7250ee0  00000000`00000006
    ffffe409`d7250ee8  fffff803`8398ecc0 atikmdag+0xecc0
    ffffe409`d7250ef0  ffffd20d`0b5c0ae0
    ffffe409`d7250ef8  ffffc180`9c7c0078
    ffffe409`d7250f00  00000000`0000003c
    ffffe409`d7250f08  00000000`0000000f
    ffffe409`d7250f10  00000000`00000038
    ffffe409`d7250f18  fffff804`00000178
    ffffe409`d7250f20  00000000`0000021d
    ffffe409`d7250f28  ffffc180`9c7aae50
    ffffe409`d7250f30  ffffc180`9c7c0078
    ffffe409`d7250f38  fffff803`8160f8e8 atikmpag+0xf8e8
    ffffe409`d7250f40  00000000`0000000f
    ffffe409`d7250f48  ffffe409`d72510e0
    ffffe409`d7250f50  00000000`00000000
      My ComputerSystem Spec

  7.    3 Weeks Ago #27

    zbook said: View Post
    What happened with the registry options in the link to temporarily turn off Windows updates of non-Microsoft drivers?
    Oops. Missed that. Followed the instructions to turn off by downloading the REG file.

    zbook said: View Post
    1) See if you can find a friend, neighbor, relative, or local computer store to swap the AMD GPU card.

    2) Perform two tests:
    a) test a new card in the problematic computer
    b) test the card from the problematic computer in another computer
    2a) While I do not have access to a second GPU card, I can try to pop this card into my wife's computer. I'm not sure if there's room but I will see.

    Also, I am still attempting to locate newer drivers and follow the rest of your instructions from #24
      My ComputerSystem Spec


  8. Posts : 23,863
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #28

    In some computers you may be able to remove the AMD GPU or dGPU and use the Intel iGPU.
    The display cable is then reattached.
    This would be another option to evaluate computer stability / instability after removal of the AMD GPU.
      My ComputerSystem Spec

  9.    3 Weeks Ago #29

    zbook said: View Post
    In some computers you may be able to remove the AMD GPU or dGPU and use the Intel iGPU.
    The display cable is then reattached.
    This would be another option to evaluate computer stability / instability after removal of the AMD GPU.
    I'm not sure if I get what you're saying but I did check to see if my mobo had any onboard gfx, but unfortunately it doesn't even have a VGA/DVI/HDMI out.
      My ComputerSystem Spec


  10. Posts : 23,863
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #30

    Any GPU card that will fit is an option for the problematic computer.
    For example it could be a Nvidia GPU card.
    This way two tests could be performed.
      My ComputerSystem Spec


 
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