The debugging of the NDIS dump displayed a misbehaving hardware driver: Netwbw02.sys
The debugging of the memory dump displayed a misbehaving hardware driver: Igdkmd64.sys IGFX
The NDIS dump file was created approximately one month ago.
See if replacing both of these drivers creates a more stable computer environment.
The computer has two 6 GB DDR3 RAM modules.
The RAM modules are mismatched?
The 4 GB module is Samsung.
The 2 GB module is Kingston.
For what period of time has each RAM module been in use?
Run Memtest86+ version 5.01 for 8 or more passes.
Memtest86+ - Advanced Memory Diagnostic Tool
Memtest86+ - Advanced Memory Diagnostic Tool
The test is not done by time but by passes.
The more the passes the better the testing conditions.
The testing must be continuous.
Memtest86+ version 5.01 takes approximately 1 - 2 hours / GB RAM
A substantial portion of the testing can be performed overnight.
Just one error is a test fail and testing can be aborted.
Then remove both RAM modules and re-seat one module at a time in the same DIMM for 8 or more passes to differentiate good from malfunctioning RAM.
After each RAM test please use a camera or smartphone camera to take a picture and post images into the thread
Updating a driver. - Microsoft Community
Code:
Name [00000001] Intel(R) Dual Band Wireless-AC 3160
Adapter Type Ethernet 802.3
Product Type Intel(R) Dual Band Wireless-AC 3160
Installed Yes
PNP Device ID PCI\VEN_8086&DEV_08B3&SUBSYS_81708086&REV_CB\E4F89CFFFFECD79F00
Last Reset 1/13/2019 9:43 AM
Index 1
Service Name NETwNb64
IP Address 192.168.1.108, fe80::24a6:8510:eef9:7cee
IP Subnet 255.255.255.0, 64
Default IP Gateway 192.168.1.1
DHCP Enabled Yes
DHCP Server 192.168.1.1
DHCP Lease Expires 1/14/2019 9:44 AM
DHCP Lease Obtained 1/13/2019 9:44 AM
MAC Address E4:F8:9C:EC:D7:9F
Memory Address 0xB1100000-0xB1101FFF
IRQ Channel IRQ 4294967289
Driver c:\windows\system32\drivers\netwbw02.sys (18.33.14.3, 3.43 MB (3,595,472 bytes), 10/12/2018 2:25 PM)
Code:
netwnb64 Intel(R) Wireless Adapter Driver for Windows 8.1 - 64 Bit c:\windows\system32\drivers\netwbw02.sys Kernel Driver Yes Manual Running OK Normal No Yes
Code:
Name Intel(R) HD Graphics 5500
PNP Device ID PCI\VEN_8086&DEV_1616&SUBSYS_F8101179&REV_09\3&11583659&0&10
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics 5500
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Driver Version 20.19.15.5058
INF File oem47.inf (iBDWM_w10 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1366 x 768 x 60 hertz
Bits/Pixel 32
Memory Address 0xB0000000-0xB0FFFFFF
Memory Address 0xA0000000-0xAFFFFFFF
I/O Port 0x00003000-0x0000303F
IRQ Channel IRQ 4294967288
Driver c:\windows\system32\drivers\igdkmd64.sys (20.19.15.5058, 7.59 MB (7,963,576 bytes), 4/18/2018 12:02 AM)
Code:
igfx igfx c:\windows\system32\drivers\igdkmd64.sys Kernel Driver Yes Manual Running OK Ignore No Yes
Code:
Netwbw02.sys Mon Sep 3 05:14:07 2018 (5B8D096F)
Code:
igdkmd64.sys Thu Aug 16 12:03:04 2018 (5B75AE48)