Windows 10 BSOD - NTFs.sys reboot cycle

  1.    5 Days Ago #1

    Windows 10 BSOD - NTFs.sys reboot cycle


    HI I am not too sure if anyone has come across this, my pc is on constant loop with a blue screen and I have tried to boot on USB , starts to load windows 10 files but then dies of blue screen, I have also tried removing the hard disk and putting into another pc, soon as I hit on the drive the new pc dies of blue screen, so I assume the disk is corrupt. Is there anyway of extracting data.
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 7,037
    Windows 10 Pro X64 1809 17763.134
       5 Days Ago #2

    Can you install it in another PC as a 2nd, non-booting drive? Maybe you can access it that way.
      My ComputersSystem Spec

  3.    5 Days Ago #3

    Ztruker said: View Post
    Can you install it in another PC as a 2nd, non-booting drive? Maybe you can access it that way.
    Tried that - I can see the drive letter but as soon as I hit the drive letter - pc reboots itself with blue screen.
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 7,037
    Windows 10 Pro X64 1809 17763.134
       5 Days Ago #4

    Looks like the data on that drive is a goner then. That's why we urge people to make image backups so much here.
      My ComputersSystem Spec

  5.    4 Days Ago #5

    Hmm I hooping not.
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 7,037
    Windows 10 Pro X64 1809 17763.134
       4 Days Ago #6

    There are only two ways to connect a hard drive to a computer, internally or externally via a adapter of some kind.
    Internally obviously doesn't work as you've proven, it causes the computer to reboot.

    You can try connecting it via an external adapter, something along the lines of these:

    external usb hard drive adapter

    I use mine quite often to extract data from the hard drive of a computer that is not working, to format drives ro run chkdsk on them. Very useful tool to have on hand.

    It may not do you any good in this case though as the drive may be damaged to the point where it will not be recognized. If you can borrow one from a friend, that would be a better option.

    It would also be good to turn off Automatic Restart then try the internal connection as a 2nd drive again, see if you get a BSOD. If you do, take a picture then upload it here, or at least write down the relevant data from the blue screen to post here.

    First though, turn off automatic restart so you can read BSOD information:

    To turn off Automatic Restart:
    Right click on My Computer.
    Click Properties > Advanced.
    Click on the Settings button under Startup and Recovery.
    Uncheck box for "Automatically restart".
      My ComputersSystem Spec

  7.    4 Days Ago #7

    I did try the cradle and mounting the disk as a secondary disk which would cause the pc to die. The only thing would work is looking at the disk in Linux.
      My ComputerSystem Spec

  8. Ztruker's Avatar
    Posts : 7,037
    Windows 10 Pro X64 1809 17763.134
       4 Days Ago #8

    You should be able to save you data from Linux, copy it to a flash drive at least.

    Did you turn off Automatic Restart? If yes, did you get a BSOD?
      My ComputersSystem Spec


 

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