BSOD Kernel Error

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  1. Posts : 38
    Windows 10
    Thread Starter
       #51

    I used compressed air to clean the dust out of the PC , all motherboard ports on the rear, and the ram slots. I used rubbing alcohol to gently wipe the contacts of both ram sticks using rubber gloves. I let them air dry, and re-placed them back into their slots. Then while watching Youtube an hour later, Firefox crashed and 1 second later, so did the computer. As soon as I logged back in, another crash hit the second I hit enter after the password.
    I did another SFC test as well.Attachment 40390
    Attachment 40391
    Last edited by derek704; 30 Sep 2015 at 19:05.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #52

    Because there are only windows drivers flagged and there is some activity that might point to a failing hard drive, please test your hard drive



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html


    If the result are good,
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from here
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    
    
    2: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`29520000 fffff801`2a012000   nvlddmkm   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Aug 25 15:41:50 2015 (55DC709E)
        CheckSum:         00AB7BF3
        ImageSize:        00AF2000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  3. Posts : 38
    Windows 10
    Thread Starter
       #53

    I did not run SeaTools as I am running a SSD.

    ChkDsk produced no errors.
    Attachment 40521

    Finally I used the Display Driver Uninstaller to remove the Nvidia drivers, and reinstalled using the latest driver. I then turned off Nvidia Streaming Service.

    One other thing to note that has not been previously mentioned. When I first built the PC, I had an additional 500GB HD that I used for storage. Some time after I built the computer, the drive crashed and I did not have a way to recover it. I removed it years ago, and installed Windows 7 and 10 since then. Again, this is probably a non-issue, but at this point any information could help.
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #54

    Let me know if you get another BSOD.
      My Computers


  5. Posts : 38
    Windows 10
    Thread Starter
       #55
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #56

    Please test your GPU and note the temperatures when idle and under load



    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high


    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    
    
    3: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`d0f90000 fffff801`d1a83000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sun Sep 13 23:12:24 2015 (55F5E6B8)
        CheckSum:         00AB4A61
        ImageSize:        00AF3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  7. Posts : 38
    Windows 10
    Thread Starter
       #57

    I ran it for 30 minutes.
    Min temp: 29
    Max temp: 76
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #58

    There are just a few options left.

    • PSU, but I assume that is fine as you have built the system yourself.
    • Motherboard problems
    • BIOS, please load everything on optimized default settings if the settings are not on optimized default settings
    • CPU
      My Computers


  9. Posts : 38
    Windows 10
    Thread Starter
       #59

    I just reset bios to optimized default. The only two noticeable changes were that my cores were re-locked (Now I only have access to 4 instead of 6), and now Turbo CPU is turned off. I guess now I wait for the "almost" inevitable.
      My Computer


  10. Posts : 38
    Windows 10
    Thread Starter
       #60

    Well it happened again. I always seem to get two in a row, and then nothing for a while. So no other options besides buying a new PC?
      My Computer


 

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