BSOD DPC_WATCHDOG_VIOLATION hal.ddl ntoskrnl.exe Solved

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  1. Posts : 14
    Windows 10 update 1809
    Thread Starter
       2 Weeks Ago #11

    zbook said: View Post
    Consider uninstalling and reinstalling: rt640x64.sys

    Realtek PCIe GBE Family Controller

    Updating a driver. - Microsoft Community

    Code:
    fffff805`4f333098  fffff805`574c0595Unable to load image rt640x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rt640x64.sys
     rt640x64+0x70595
    fffff805`4f3330a0  00000000`00000000

    Code:
    Name	[00000001] Realtek PCIe GBE Family Controller
    Adapter Type	Ethernet 802.3
    Product Type	Realtek PCIe GBE Family Controller
    Installed	Yes
    PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_86771043&REV_15\4&188A02D0&0&00E7
    Last Reset	01/01/2019 23:04
    Index	1
    Service Name	rt640x64
    IP Address	192.168.0.128, fe80::6089:8bad:b378:83e
    IP Subnet	255.255.255.0, 64
    Default IP Gateway	192.168.0.1
    DHCP Enabled	Yes
    DHCP Server	192.168.0.1
    DHCP Lease Expires	02/01/2019 23:04
    DHCP Lease Obtained	01/01/2019 23:04
    MAC Address	‪10:7B:44:4A:5C:FD‬
    I/O Port	0x0000D000-0x0000D0FF
    Memory Address	0xF7104000-0xF7104FFF
    Memory Address	0xF7100000-0xF7103FFF
    IRQ Channel	IRQ 4294967293
    Driver	c:\windows\system32\drivers\rt640x64.sys (10.23.1003.2017, 986.94 KB (1,010,624 bytes), 04/01/2018 17:27)
    Code:
    rt640x64	Realtek RT640 NT Driver	c:\windows\system32\drivers\rt640x64.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No
    Ok, I will check.

    I found an error log from the first system crash.

    attachment: 121418-5859-01.rar
    BSOD DPC_WATCHDOG_VIOLATION hal.ddl ntoskrnl.exe Attached Files
      My ComputerSystem Spec


  2. Posts : 22,640
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #12

    The attachment in post #11 was dated:

    Fri Dec 14 03:17:19.909 2018 (UTC - 6:00)

    There were two drivers identified in the BSOD:

    Nvlddmkm.sys
    Rt640x64.sys
      My ComputerSystem Spec


  3. Posts : 14
    Windows 10 update 1809
    Thread Starter
       2 Weeks Ago #13

    Ok, thank you - I will check these two drivers.

    I will update the thread.
      My ComputerSystem Spec


  4. Posts : 22,640
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #14

    Windows only reports the dates of drivers.
    Windows does not report the integrity of drivers.

    A brand new installation of Windows 1809 can become corrupted.
    In a similar fashion an up to date driver can become corrupted.

    The Nvidia GPU driver if not already done so should be uninstalled using DDU and reinstalled using the clean install method.
    The Realtek driver can be uninstalled and reinstalled as per this link:

    Updating a driver. - Microsoft Community

    The best tested drivers are always displayed on the computer or motherboard manufacturer's websites.
    For any driver not displayed the next best source is the component manufacturer's websites: Intel, AMD, Nvidia, Killer Networks, Realtek, etc.
      My ComputerSystem Spec


  5. Posts : 14
    Windows 10 update 1809
    Thread Starter
       2 Weeks Ago #15

    I did reinstall the drivers, but again I received a bsod.
    Again when browsing the steam store

    This time, the bsod indicates HDAudBus.sys + 1450, previously there was no such error.

    Click image for larger version. 

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    I added a new log - can you check it?
    BSOD DPC_WATCHDOG_VIOLATION hal.ddl ntoskrnl.exe Attached Files
      My ComputerSystem Spec


  6. Posts : 22,640
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #16

    1) Open startup an recovery system failure settings > post an image into the thread
    2) Open virtual memory settings > post an image into the thread

    3) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread


    4) The mini dump was bugcheck 133.
    5) The debugging displayed a recurrent misbehaving driver: nvlddmkm.sys Nvidia GPU drivers

    6) Checking the hardware is indicated when there are multiple recurrent misbehaving drivers.

    7) Turn off Windows updates of non- Microsoft drivers:

    Enable or Disable Driver Updates in Windows Update in Windows 10 | Tutorials

    8) Uninstall the Nvidia GPU driver and make sure the next driver is a different version from:
    25.21.14.1722

    9) If there is another BSOD related to nvlddmkm.sys then plan to test the hardware.

    10) See if you can find a friend, neighbor, relative, or local computer store to swap the GPU card.
    There should be two tests.
    Test a new card in the problematic computer.
    Test the card from the problematic card in another computer.

    11) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
    12) re-install the Nvidia GPU driver from the Nvidia website
    13) make sure that you check the clean install box and if available install the physx driver.


    Display Driver Uninstaller Download version 18.0.0.4 (or newer version if available)
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    NVIDIA
    Download Display Driver Uninstaller - MajorGeeks


    14) Run Memtest 86 Version 8.0 for 8 or more passes.
    MemTest86 - Official Site of the x86 Memory Testing Tool
    Testing is not done by time but by passes.
    The more the passes the better the testing conditions.
    Testing must be continuous.
    The default setting is for four passes and needs to be modified to 8 passes.
    The approximate testing time is 1 -2 hrs /GB RAM.
    A substantial portion of the testing can be performed overnight.
    Just one error is a test fail and testing can be aborted.
    Then test one module at a time in the same DIMM to differentiate good from malfunctioning RAM.

    15) After each RAM test use a camera or smartphone camera to take a picture and post an image into the thread.
    Also zip the text report and post a share link into the thread (one drive, drop box, or google drive)





    Code:
    Name	NVIDIA GeForce RTX 2080
    PNP Device ID	PCI\VEN_10DE&DEV_1E87&SUBSYS_37261462&REV_A1\4&38AB2860&0&0008
    Adapter Type	GeForce RTX 2080, NVIDIA compatible
    Adapter Description	NVIDIA GeForce RTX 2080
    Adapter RAM	(1,048,576) bytes
    Installed Drivers	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvldumdx.dll
    Driver Version	25.21.14.1722
    INF File	oem8.inf (Section002 section)
    Colour Planes	Not Available
    Colour Table Entries	4294967296
    Resolution	3440 x 1440 x 100 hertz
    Bits/Pixel	32
    Memory Address	0xF6000000-0xF70FFFFF
    Memory Address	0xE0000000-0xF20FFFFF
    Memory Address	0xF0000000-0xF1FFFFFF
    I/O Port	0x0000E000-0x0000EFFF
    IRQ Channel	IRQ 16
    I/O Port	0x000003B0-0x000003BB
    I/O Port	0x000003C0-0x000003DF
    Memory Address	0xA0000-0xBFFFF
    Driver	c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvlddmkm.sys (25.21.14.1722, 19.47 MB (20,420,352 bytes), 14/12/2018 11:33)

    Code:
    nvlddmkm.sys Thu Nov 29 10:16:10 2018 (5C0010CA)
    Last edited by zbook; 2 Weeks Ago at 21:33.
      My ComputerSystem Spec


  7. Posts : 14
    Windows 10 update 1809
    Thread Starter
       2 Weeks Ago #17

    okay

    Click image for larger version. 

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ID:	219551Click image for larger version. 

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      My ComputerSystem Spec


  8. Posts : 22,640
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #18

    For startup and recovery system failure:
    a) uncheck automatically restart
    b) change small dump with mini dump to automatic memory dump which will change mini dump to memory dump
    c) reboot to maintain settings


    With automatically restart checked it can be easy to miss BSOD.
    When there is a BSOD with automatically restart unchecked you should see a BSOD window with bugcheck and : (
    Sometimes you may see a misbehaving driver in the form *.sys
    At the very beginning of a BSOD you may see a % counter.
    If you see the % counter allow it to rise to 100% before rebooting so that there is sufficient time to create the dump file.

    With the changes a memory dump should now form with each BSOD.
    The memory dumps are automatically overwritten.
    In addition they can be automatically deleted.

    Immediately after each BSOD:
    a) Run the BETA log collector and post a new zip into the thread
    b) Open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp > if the file size is < 1.5 GB then zip and post a share link into the thread using one drive, drop box, or google drive
      My ComputerSystem Spec

  9. philc43's Avatar
    Posts : 3,823
    64bit Win 10 Pro ver 1809 Build 17763.253 and W10 Insider Build 18312
       1 Week Ago #19

    romanbomba said: View Post
    I can not update.
    Attachment 219490
    They are monitor speakers, so I can turn them off in the system.
    See if uninstalling the device and disabling the speakers makes any difference. For some reason I think there is a DPC timeout on the device that is causing the BSOD. @zbook is trying to get a full memory.dmp file from you which should help in the analysis.

    The problem with this type of bugcheck where the first parameter is a 1 is that the problem comes from multiple drivers running DPCs so the call stack is insufficient and may not always catch the offending driver. A full memory dump may allow us to check the kernel logger for the DPC/ISR durations by module.
    Last edited by philc43; 1 Week Ago at 03:09.
      My ComputersSystem Spec


  10. Posts : 14
    Windows 10 update 1809
    Thread Starter
       1 Week Ago #20

    I reinstalled the system to version 1803 - today I have received an error again.
    This time I have a memory.dmp file
    MEMORY.DMP - Google Drive
    BSOD DPC_WATCHDOG_VIOLATION hal.ddl ntoskrnl.exe Attached Files
      My ComputerSystem Spec


 
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