New
#1
Random BSOD every 1-3 hours
my computer recently experienced BSOD and automatic restart, can anyone help?
Attachment 218692
my computer recently experienced BSOD and automatic restart, can anyone help?
Attachment 218692
Please finish filling out your system specs under My Computer, especially the laptop model number and any other useful info.
All 5 dumps are identical:
The first thing you need to do is backup your data. The best way is to use Macrium Reflect Free to make an image backup to an external hard drive. If you don't have an external hard drive now is a good time to get one as regular backup should be a part of your normal process.Code:BugCheck 124, {7, ffffb60f067e3028, 0, 0} Probably caused by : GenuineIntel Followup: MachineOwner --------- 1: kd> !errrec ffffb60f067e3028 =============================================================================== Common Platform Error Record @ ffffb60f067e3028 ------------------------------------------------------------------------------- Record Id : 01d49c4ff46f6df0 Severity : Fatal (1) Length : 5656 Creator : Microsoft Notify Type : BOOT Error Record Timestamp : 12/25/2018 12:47:20 (UTC) Flags : 0x00000002 PreviousError =============================================================================== Section 0 : Firmware Error Record Reference ------------------------------------------------------------------------------- Descriptor @ ffffb60f067e30a8 Section @ ffffb60f067e30f0 Offset : 200 Length : 656 Flags : 0x00000000 Severity : Fatal
Once that's done, test your hard drive. John Carrona has some good guidelines for doing that here:
Hard Drive Diagnostic Procedures
If all is well there then you need to test your RAM. ===================================================
Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums
MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:
- RAM will accept and keep random patterns of data sent to it
- There are no errors when different parts of memory try to interact
- There are no conflicts between memory addresses
Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.
WarningMemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.
If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.
NoteMemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.
Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.
Take a picture when done and post in the forum please.
The logs displayed piracy /crack.
See rule #4
No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.
thank you, I will do the hdd check and MemTest86+
Update error: if the laptop does not use the charger until now it is safe there is no problem, but if use the charger after there is no activity on the laptop 5-10 minutes interval freezes and 2-3 minutes restarts without BSOD , but still makes a mini dump (if the laptop is used continuously does not occur freeze). but currently all mini dumps have disappeared from the Minidump folder
I have updated the all driver in device manager