Random BSOD every 1-3 hours


  1. Posts : 2
    Windows 10
       #1

    Random BSOD every 1-3 hours


    my computer recently experienced BSOD and automatic restart, can anyone help?
    Attachment 218692
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    Please finish filling out your system specs under My Computer, especially the laptop model number and any other useful info.

    All 5 dumps are identical:
    Code:
    BugCheck 124, {7, ffffb60f067e3028, 0, 0}
    
    Probably caused by : GenuineIntel
    
    Followup:     MachineOwner
    ---------
    
    1: kd> !errrec ffffb60f067e3028
    ===============================================================================
    Common Platform Error Record @ ffffb60f067e3028
    -------------------------------------------------------------------------------
    Record Id     : 01d49c4ff46f6df0
    Severity      : Fatal (1)
    Length        : 5656
    Creator       : Microsoft
    Notify Type   : BOOT Error Record
    Timestamp     : 12/25/2018 12:47:20 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Firmware Error Record Reference
    -------------------------------------------------------------------------------
    Descriptor    @ ffffb60f067e30a8
    Section       @ ffffb60f067e30f0
    Offset        : 200
    Length        : 656
    Flags         : 0x00000000
    Severity      : Fatal
    The first thing you need to do is backup your data. The best way is to use Macrium Reflect Free to make an image backup to an external hard drive. If you don't have an external hard drive now is a good time to get one as regular backup should be a part of your normal process.

    Once that's done, test your hard drive. John Carrona has some good guidelines for doing that here:
    Hard Drive Diagnostic Procedures

    If all is well there then you need to test your RAM. ===================================================
    Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums

    MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses


    Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.

    warning   Warning
    MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.


    If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.

    Note   Note
    MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.


    Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

    Take a picture when done and post in the forum please.

      My Computers


  3. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    The logs displayed piracy /crack.

    See rule #4

    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.
      My Computer


  4. Posts : 2
    Windows 10
    Thread Starter
       #4

    thank you, I will do the hdd check and MemTest86+

    Update error: if the laptop does not use the charger until now it is safe there is no problem, but if use the charger after there is no activity on the laptop 5-10 minutes interval freezes and 2-3 minutes restarts without BSOD , but still makes a mini dump (if the laptop is used continuously does not occur freeze). but currently all mini dumps have disappeared from the Minidump folder

    I have updated the all driver in device manager
      My Computer


 

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