Fallout 3 and PUBG blackscreen my PC, forcing hard reboot


  1. Posts : 1
    Windows 10 Pro 64-bit
       16 Dec 2018 #1

    Fallout 3 and PUBG blackscreen my PC, forcing hard reboot


    This is my first time posting here and I rarely use forums so sorry in advance for the mistakes I will make.

    My PC is an i5-8600k on an MSI MS-7B22, it has 16GB DDR4, a GTX 960, and runs Windows 10 Pro 64-bit build 16299. My NVIDIA driver is currently rolled back to version 399.24.

    I have been trying to figure out what is going on with these crashes for 13 hours straight but I can't seem to pin it down, here is what I have done/know so far

    Initially my troubleshooting was focused on Fallout 3 but after a number of unsuccessful attempts at fixing this by modifying the game and messing with .ini files, I realized I forgot to check the event log. The following error was being logged most of the times that these crashes were happening, but not every time.

    Faulting application name: dwm.exe, version: 10.0.16299.15, time stamp: 0x7f22d77c
    Faulting module name: dwmcore.dll, version: 10.0.16299.522, time stamp: 0x9486cd9f
    Exception code: 0x8898008d
    Fault offset: 0x000000000001820d
    Faulting process id: 0x2054
    Faulting application start time: 0x01d4952e800d2a60
    Faulting application path: C:\WINDOWS\system32\dwm.exe
    Faulting module path: C:\WINDOWS\system32\dwmcore.dll
    Report Id: a25abf9f-bd4d-4266-b14d-e0e41d453684
    Faulting package full name:
    Faulting package-relative application ID:

    So, once I saw that, it seemed to me there was some issue either with a recent Windows update or a recent NVIDIA driver update. I tested it by trying to play PUBG and was then met with the same symptoms I saw with Fallout 3. I wound up running an sfc /scannow (clean), DISM (clean), changed my performance settings, rolled back my windows updates by a few months so that NVIDIA would let me roll back my video card driver a few months, then I tried it again.

    This too, failed, so next I decided that since every time the crashes happen, I am either moving or clicking the mouse/entering a keystroke, maybe the issue is with my USB hub or the USB slot the hub is plugged into. So I unhooked both, plugged my input devices in to the slots the hub was NOT plugged into, and tried again, but it was no good.

    Shy of a repair install of Windows 10 which I definitely don't want to do, I am basically out of ideas. Attached is the log-rip.
    Fallout 3 and PUBG blackscreen my PC, forcing hard reboot Attached Files
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,824
    64bit Win 10 Pro ver 1809 Build 17763.253 and W10 Insider Build 18312
       4 Weeks Ago #2

    Please upload the beta log collector - follow instructions after step 9 in the BSOD posting instructions - this may help by giving us more information we can use but as these do not appear to be BSOD crashes you may be better off posting in the graphics card section. Does the PC just freeze?
      My ComputersSystem Spec


 

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