Multiple BSOD before and while attempting to Install Windows 10

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  1. Posts : 45
    Windows 10 Education
    Thread Starter
       #21

    I actually managed to generate a memory dump file from the BSOD!!

    I have put it on Google Drive, accessible from this link: 120318-2718-01.dmp - Google Drive

    Finally something to work with I hope...
      My Computer

  2. philc43's Avatar
    Posts : 4,974
    64bit Win 10 Pro ver 20H2 Build 19042.868 and W10 Insider Preview Build 21343
       #22

    DevoidOfHope said:
    I actually managed to generate a memory dump file from the BSOD!!

    I have put it on Google Drive, accessible from this link: 120318-2718-01.dmp - Google Drive

    Finally something to work with I hope...
    Unfortunately it is an empty file. It looks like the system may have tried to generate something but then never did. Is there a memory.dmp file in the C:\windows folder? If so, share that one.
      My Computers


  3. Posts : 45
    Windows 10 Education
    Thread Starter
       #23

    @philc43 Dang, I'll check for another. The empty one was in C:\Windows\Minidump.
      My Computer


  4. Posts : 45
    Windows 10 Education
    Thread Starter
       #24

    @philc43 Alright I have another dump, MEMORY.dmp from C:\Windows:

    MEMORY.DMP - Google Drive
      My Computer

  5. Caledon Ken's Avatar
    Posts : 24,187
    Windows 10 Pro x64 Version 2004
       #25

    Have to get input from the guys that analyze BSOD's but the dump has a bug check E3 (Resource not owned).

    You mentioned in your opening post a cheap PCI wifi card. Have you uninstalled it as part of your tear down.
      My Computer


  6. Posts : 45
    Windows 10 Education
    Thread Starter
       #26

    Caledon Ken said:
    You mentioned in your opening post a cheap PCI wifi card. Have you uninstalled it as part of your tear down.
    I did yeah, everything is out that can be, barring my mouse and keyboard.

    I'm interested as to why Ubuntu runs but Windows is having so many problems. It would make me think that the installer is a problem if I hadn't tried different versions on different USBs. I am still unable to open Firefox in Ubuntu though, not sure if that is related.
      My Computer

  7. Caledon Ken's Avatar
    Posts : 24,187
    Windows 10 Pro x64 Version 2004
       #27

    Do you still have your Window 7 boot media?

    You were using Windows 7. Was that Home, Pro or Ultimate?

    Your spec says you are using Education. Is that correct?
      My Computer


  8. Posts : 45
    Windows 10 Education
    Thread Starter
       #28

    I was using Windows 7 Home, and I don't have access to that boot media anymore.

    And I get the license for the OS through my school, and the only version they have is Windows 10 Education, Version 1703 (March 2017).
      My Computer

  9. Caledon Ken's Avatar
    Posts : 24,187
    Windows 10 Pro x64 Version 2004
       #29

    Could you please try a clean install of Windows 10 Home, delete all partitions and skip entering the product key.
      My Computer

  10. philc43's Avatar
    Posts : 4,974
    64bit Win 10 Pro ver 20H2 Build 19042.868 and W10 Insider Preview Build 21343
       #30

    I've had a look at the memory dump.

    It confirms the BSOD was triggered by a thread trying to release a resource which it did not own hence the bugcheck E3

    Code:
    RESOURCE_NOT_OWNED (e3)
    A thread tried to release a resource it did not own.
    Arguments:
    Arg1: ffffd50b7a4499e8, Address of resource
    Arg2: ffffd50b7ce1d040, Address of thread
    Arg3: ffffd50b7dc0c9f0, Address of owner table if there is one
    Arg4: 0000000000000002
    The resource appears to be the Windows Defender process:

    Code:
    1: kd> !mex.eres -v ffffd50b7a4499e8
    nt!_ERESOURCE @ ffffd50b7a4499e8
    Contention count: 8
    
    Shared owners: 1
        Process     Thread           Time
        =========== ================ ====
        MsMpEng.exe ffffd50b7ecf2700    0
    
    Exclusive Waiters: 0
    Shared Waiters: 0
    The thread it belongs to is not the one trying to release it.

    Is there anyway you can disable Windows Defender or update it. Try searching google for issues relating to failure to install W10 with Windows Defender running.
      My Computers


 
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