Multiple BSODS on New Laptop (Will Update Thread In Between Crashes)

Amazon.com: HP Spectre x360,15t Touch,4K UHD,i7-8705G,Radeon 4GB RX Vega M,Fingerprint,Num-PAD,HP Stylus,1TB SSD,16GB RAM,Win 10 PRO, 3 Years McAfee Internet Security,B Accessories
That's the exact model I'm using, sorry for the garbage formatting. Laptop is randomly BSODing anywhere between every 1-30ish minutes.

Edit 1:
I just got the computer today, and while going through the initial startup (of win10), it actually hung up at the part where you choose if it's a personal computer or going to be used for an organization. Not sure if it restarted it by itself or my mother restarted it, but I walked away for a few minutes and had to redo the initial setup/startup phase. After that, the first BSOD and the next few BSODs happened while browsing data whilst installing steam and discord. Those BSODs were dealing with page_fault_in_nonpaged_area, and possibly another. Finally it stopped happening so frequently after I finished downloaded steam, discord, streamlabs obs, and a few games, but now it's BSODing due to other reasons as well. The 2nd, or 3rd to most recent is a stop code of unexpected_kernel_mode_trap, and what failed was dxgmms2.sys.

Edit 2 (listing out hardware specs):
OS: Win 10 Pro
Version: 10.0.17134
System Model: HP Spectre x360 Convertible 15-ch0xx
System Type: 64 bit
Processor: i7-8705G
GPU: Radeon RX Vega M GL

Edit 3 (Recreating Situation):
I've retyped this like 10 times now so I'm not putting everything here that I initially wrote. Played rocket league for like 5-6 games without any issues (had chrome closed). Opened chrome and within 5 minutes BSOD. Other times I've noticed it BSOD without chrome being open was when downloading games. It also BSODs with too many tabs open in Chrome (I've had about 10 tabs open usually when it crashes). Going to try downloading LoL to see if that crashes it, and try to play some LoL to see if the game might force BSODs as well. Troubleshooting is fun

P.S. it wouldn't let me edit the post anymore so further updates are coming from comments. Sad thing is that it let me do it two times for this edit, but I BSODed both times, and now I have to post comments reeeeeeeeeeeeeee

sportsfan1995 said:

I just got the computer today...

TBH, I'd be taking it back and demanding a replacement - sounds like it's faulty.

Still, let's wait and see what the BSOD experts say.....

Bree said:

TBH, I'd be taking it back and demanding a replacement - sounds like it's faulty.

Still, let's wait and see what the BSOD experts say.....

I'm hoping that's not the case because if it ends up needing to be replaced it's going to take forever with Christmas holidays right around the corner. It's supposed to be my all purpose computer for streaming, light gaming (after my experience with having to play rocket league with everything on minimal quality settings), music production, graphic design, coding, and schoolwork, with the latter being super important since I don't currently have a laptop that I can currently use easily for schoolwork. I have to remote into my desktop which is annoying.

zbook said:

Hi Sportsfan1995,

There were 5 mini dumps collected.
The bugchecks were:
7F
3B
50
1A

The logs also displayed bugchecks
9F
139
1E
19


1) A brand new computer should not be having BSOD.

2) Download and install HP Diagnostics Windows: (right upper corner of this webpage)
HP PC Hardware Diagnostics | HP® Official Site

3) Click system tests > system extensive test > post an image of the test logs into the thread

4) Click on component tests and run the interactive audio playback test

5) Use the snipping tool and post an image of the HP Diagnostics Windows log into the thread


6) Open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp > if the file size is < 1.5 GB then zip > post a share link (one drive, drop box, or google drive into the thread)

7) If the HP diagnostics display faulty RAM then remove one RAM module and retest to differentiate good from malfunctioning RAM.


8) If the HP diagnostics pass all tests then run memtest86 for 8 or more passes
MemTest86 - Official Site of the x86 Memory Testing Tool
A significant portion of the testing can be performed overnight.
Just 1 error is a fail and testing can be aborted.
Then remove all visible RAM modules, re-seat one module and test for 8 or more passes.
Then test another RAM module in the same DIMM for 8 or more passes.
For all RAM testing please use a camera or smart phone camera to take a picture and post images into the thread.

Code:

12/1/2018 2:37 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 139
P2: 1d
P3: ffff8985024274f0
P4: ffff898502427448
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-9187-01.dmp
\\?\C:\windows\TEMP\WER-12718-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43B0.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43C0.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43FE.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43FF.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_139_2a33d6b40e78328a57b8b4d8f5a12aee56a50bf_00000000_cab_0360441d

Analysis symbol: 
Rechecking for solution: 0
Report Id: 43632fdd-b247-43eb-92fa-4d30852e077a
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 2:11 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 19
P2: e
P3: ffffd58c640af460
P4: e41c8524dd190cd1
P5: e41c85e8dd190cd1
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8093-01.dmp
\\?\C:\windows\TEMP\WER-17281-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58BE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58DF.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58FD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER591D.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_19_be6cf39195dbad334edfb387d6073a665dd2f1c_00000000_cab_0350592c

Analysis symbol: 
Rechecking for solution: 0
Report Id: bf2dc1eb-e49f-476a-93d9-981eaa5ce615
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:45 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1a
P2: 41792
P3: ffffef800004c080
P4: 2c00000000
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-9093-01.dmp
\\?\C:\windows\TEMP\WER-18671-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F27.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F38.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F46.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F66.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_4bfc67d5a68fc3f1b55ed12ed676b96a029ce8b_00000000_cab_03745f75

Analysis symbol: 
Rechecking for solution: 0
Report Id: 109cab73-c90a-40ae-9836-1d11ca76e225
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:05 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1e
P2: ffffffffc0000005
P3: fffff80c88a6fd8a
P4: ffff840505cfd398
P5: ffff840505cfcbe0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-10171-01.dmp
\\?\C:\windows\TEMP\WER-12625-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41DB.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41EC.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41FA.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER420B.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_56fe9269c3d9845ab4d0a6d3d1c451585314e34b_00000000_cab_03644219

Analysis symbol: 
Rechecking for solution: 0
Report Id: 22cb6497-bd36-406f-9024-77dd4425e27a
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 4:22 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 3b
P2: c0000005
P3: fffff80044968272
P4: fffff00a38b41680
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-9156-01.dmp
\\?\C:\windows\TEMP\WER-21546-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER78F8.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7909.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7927.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7947.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_3b_ad2c355d29d4c7a95c595b82fa6471159e3ee44_00000000_cab_03607946

Analysis symbol: 
Rechecking for solution: 0
Report Id: d75c525d-2d5a-41e8-ac68-ab0dc0f154b1
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 4:19 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffff865c02b893d0
P3: 0
P4: ffff8639cfc9b49f
P5: 2
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-9125-01.dmp
\\?\C:\windows\TEMP\WER-13078-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CA9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CB9.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CD7.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CF8.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_bc6b9ad47dd6bef16b32e38e56c77d503c13b6_00000000_cab_03604cf7

Analysis symbol: 
Rechecking for solution: 0
Report Id: 5ce68e34-4c46-40bd-9847-d7854560bd41
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:36 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffff90006243e670
P3: 0
P4: fffff8003d996ddf
P5: c
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8703-01.dmp
\\?\C:\windows\TEMP\WER-17109-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55B1.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55C2.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55E0.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55E1.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_a78198af890a02e67201cb5e76a73e45f85c824_00000000_cab_036455f0

Analysis symbol: 
Rechecking for solution: 0
Report Id: 575fdc01-a288-49f2-9df0-dfd341a3a64c
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 2:33 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffffbbe9bbb4f3a8
P3: 0
P4: fffff80361ae3a72
P5: 2
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8765-01.dmp
\\?\C:\windows\TEMP\WER-12093-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D54.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D65.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D74.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D94.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_51c787f8c52df4b634c766ebbaab983d948cb6bf_00000000_cab_03584d93

Analysis symbol: 
Rechecking for solution: 0
Report Id: 8a768a0e-18a7-4676-8900-31a636d30196
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 2:25 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffffd8c1073975c0
P3: 3
P4: fffff800aa2c0ef4
P5: c
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8000-01.dmp
\\?\C:\windows\TEMP\WER-12031-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4BBE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4BCF.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4BDD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4BFE.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_ea686e865482cfb7ec53e9f47817481feb644219_00000000_cab_036c4c0c

Analysis symbol: 
Rechecking for solution: 0
Report Id: 3c751c89-752d-4d7c-8581-e8ad5b9e145d
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 2:44 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: fffffffffffffffd
P3: 0
P4: fffff802288ab268
P5: c
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8500-01.dmp
\\?\C:\windows\TEMP\WER-20312-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63AB.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63BC.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63DA.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63FA.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_241c3d2dbd3062617b2730e4ca603fdf9f95e4f3_00000000_cab_036463f9

Analysis symbol: 
Rechecking for solution: 0
Report Id: 50a914bf-0045-4102-a539-0231170625ac
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 12:27 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9f
P2: 3
P3: ffffaf85ecb93060
P4: fffff0055a277c20
P5: ffffaf85eeeac010
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8140-01.dmp
\\?\C:\windows\TEMP\WER-12953-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45E2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45E3.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4601.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4612.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_ae43b934994ba88c893ad4845b91e5568e73b96_00000000_cab_03a84621

Analysis symbol: 
Rechecking for solution: 0
Report Id: 2bf09829-6f93-45b8-9faf-33ec16e53f2d
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:02 AM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 2ddc5182-5c5b-42ab-bbd8-b5772ef69cb1

Problem signature:
P1: 19
P2: e
P3: ffffd58c640af460
P4: e41c8524dd190cd1
P5: e41c85e8dd190cd1
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8093-01.dmp
\\?\C:\windows\TEMP\WER-17281-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58BE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58DF.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58FD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER591D.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_19_be6cf39195dbad334edfb387d6073a665dd2f1c_00000000_cab_0350592c

Analysis symbol: 
Rechecking for solution: 0
Report Id: bf2dc1eb-e49f-476a-93d9-981eaa5ce615
Report Status: 4
Hashed bucket: 
Cab Guid: 0

Code:

12/1/2018 3:03 AM	Windows Error Reporting	Fault bucket 0x139_1d_INVALID_BALANCED_TREE_dxgmms2!CVirtualAddressAllocator::FreeVadVirtualAddressRangeInternal, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: d0ab4305-11dd-478d-9f07-0759cc65eb95

Problem signature:
P1: 139
P2: 1d
P3: ffff8985024274f0
P4: ffff898502427448
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-9187-01.dmp
\\?\C:\windows\TEMP\WER-12718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43B0.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43C0.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43FE.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43FF.tmp.txt
\\?\C:\Windows\Temp\WERCA7D.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_2a33d6b40e78328a57b8b4d8f5a12aee56a50bf_00000000_cab_170dcc46

Analysis symbol: 
Rechecking for solution: 0
Report Id: 43632fdd-b247-43eb-92fa-4d30852e077a
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:05 AM	Windows Error Reporting	Fault bucket 0x19_e_nt!ExAllocatePoolWithTag, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 2ddc5182-5c5b-42ab-bbd8-b5772ef69cb1

Problem signature:
P1: 19
P2: e
P3: ffffd58c640af460
P4: e41c8524dd190cd1
P5: e41c85e8dd190cd1
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8093-01.dmp
\\?\C:\windows\TEMP\WER-17281-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58BE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58DF.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58FD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER591D.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_19_be6cf39195dbad334edfb387d6073a665dd2f1c_00000000_cab_1b7045a4

Analysis symbol: 
Rechecking for solution: 0
Report Id: bf2dc1eb-e49f-476a-93d9-981eaa5ce615
Report Status: 268435460
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:45 AM	Windows Error Reporting	Fault bucket 0x1a_41792_nt!MiDeleteVa, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0bd7da87-8d21-4f33-aef4-8e16a2dfc280

Problem signature:
P1: 1a
P2: 41792
P3: ffffef800004c080
P4: 2c00000000
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-9093-01.dmp
\\?\C:\windows\TEMP\WER-18671-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F27.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F38.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F46.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F66.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_4bfc67d5a68fc3f1b55ed12ed676b96a029ce8b_00000000_cab_27b496c1

Analysis symbol: 
Rechecking for solution: 0
Report Id: 109cab73-c90a-40ae-9836-1d11ca76e225
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:18 AM	Windows Error Reporting	Fault bucket 0x1E_c0000005_tcpip!TcpSegmentTcbSend, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: a993d8d6-9d16-4597-8b23-a21850758161

Problem signature:
P1: 1e
P2: ffffffffc0000005
P3: fffff80c88a6fd8a
P4: ffff840505cfd398
P5: ffff840505cfcbe0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-10171-01.dmp
\\?\C:\windows\TEMP\WER-12625-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41DB.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41EC.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41FA.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER420B.tmp.txt
\\?\C:\Windows\Temp\WER67F1.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_56fe9269c3d9845ab4d0a6d3d1c451585314e34b_00000000_cab_1b7c963a

Analysis symbol: 
Rechecking for solution: 0
Report Id: 22cb6497-bd36-406f-9024-77dd4425e27a
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
12/1/2018 12:37 AM	Windows Error Reporting	Fault bucket 0x9F_3_IMAGE_IntcAudioBus.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 7e3dfa8e-cfa5-42f7-808a-8034c38df7d9

Problem signature:
P1: 9f
P2: 3
P3: ffffaf85ecb93060
P4: fffff0055a277c20
P5: ffffaf85eeeac010
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8140-01.dmp
\\?\C:\windows\TEMP\WER-12953-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45E2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45E3.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4601.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4612.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_ae43b934994ba88c893ad4845b91e5568e73b96_00000000_cab_0d1b1c5f

Analysis symbol: 
Rechecking for solution: 0
Report Id: 2bf09829-6f93-45b8-9faf-33ec16e53f2d
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0

Code:

12/1/2018 3:02 AM	Windows Error Reporting	Fault bucket AV_INVALID_nt!MiGetPage, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: f5b7a980-615e-4009-8e0e-c2203f759bfc

Problem signature:
P1: 50
P2: ffffd8c1073975c0
P3: 3
P4: fffff800aa2c0ef4
P5: c
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8000-01.dmp
\\?\C:\windows\TEMP\WER-12031-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4BBE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4BCF.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4BDD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4BFE.tmp.txt
\\?\C:\Windows\Temp\WER6823.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_ea686e865482cfb7ec53e9f47817481feb644219_00000000_cab_170d6a11

Analysis symbol: 
Rechecking for solution: 0
Report Id: 3c751c89-752d-4d7c-8581-e8ad5b9e145d
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:02 AM	Windows Error Reporting	Fault bucket AV_R_INVALID_nt!AlpcpCreateClientPort, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: dd9a6c00-3d24-47b2-864c-2ac0829e6084

Problem signature:
P1: 50
P2: ffffbbe9bbb4f3a8
P3: 0
P4: fffff80361ae3a72
P5: 2
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8765-01.dmp
\\?\C:\windows\TEMP\WER-12093-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D54.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D65.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D74.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D94.tmp.txt
\\?\C:\Windows\Temp\WER9F24.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_51c787f8c52df4b634c766ebbaab983d948cb6bf_00000000_cab_170da100

Analysis symbol: 
Rechecking for solution: 0
Report Id: 8a768a0e-18a7-4676-8900-31a636d30196
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:36 AM	Windows Error Reporting	Fault bucket AV_R_INVALID_nt!CmpDoParseKey, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: fdc521e9-8494-4909-84ab-20126ffee4de

Problem signature:
P1: 50
P2: ffff90006243e670
P3: 0
P4: fffff8003d996ddf
P5: c
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8703-01.dmp
\\?\C:\windows\TEMP\WER-17109-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55B1.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55C2.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55E0.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55E1.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_a78198af890a02e67201cb5e76a73e45f85c824_00000000_cab_24709a8a

Analysis symbol: 
Rechecking for solution: 0
Report Id: 575fdc01-a288-49f2-9df0-dfd341a3a64c
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
12/1/2018 3:05 AM	Windows Error Reporting	Fault bucket AV_R_INVALID_nt!ExpLookupHandleTableEntry, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 9b7e21a4-fb54-4b1e-8985-ca0127062630

Problem signature:
P1: 50
P2: fffffffffffffffd
P3: 0
P4: fffff802288ab268
P5: c
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8500-01.dmp
\\?\C:\windows\TEMP\WER-20312-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63AB.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63BC.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63DA.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63FA.tmp.txt
\\?\C:\Windows\Temp\WER7253.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_241c3d2dbd3062617b2730e4ca603fdf9f95e4f3_00000000_cab_1b7076a7

Analysis symbol: 
Rechecking for solution: 0
Report Id: 50a914bf-0045-4102-a539-0231170625ac
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
12/1/2018 4:22 AM	Windows Error Reporting	Fault bucket AV_R_INVALID_win32kfull!TimersProc, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 2c73410a-f4e3-4a39-9585-ec68b211fd52

Problem signature:
P1: 50
P2: ffff865c02b893d0
P3: 0
P4: ffff8639cfc9b49f
P5: 2
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-9125-01.dmp
\\?\C:\windows\TEMP\WER-13078-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CA9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CB9.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CD7.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CF8.tmp.txt
\\?\C:\Windows\Temp\WER9DF6.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_bc6b9ad47dd6bef16b32e38e56c77d503c13b6_00000000_cab_24d4a047

Analysis symbol: 
Rechecking for solution: 0
Report Id: 5ce68e34-4c46-40bd-9847-d7854560bd41
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0

Code:

12/1/2018 12:37 AM	Windows Error Reporting	Fault bucket 0x9F_3_IMAGE_IntcAudioBus.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 7e3dfa8e-cfa5-42f7-808a-8034c38df7d9

Problem signature:
P1: 9f
P2: 3
P3: ffffaf85ecb93060
P4: fffff0055a277c20
P5: ffffaf85eeeac010
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\windows\Minidump\113018-8140-01.dmp
\\?\C:\windows\TEMP\WER-12953-0.sysdata.xml
\\?\C:\windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45E2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45E3.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4601.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4612.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_ae43b934994ba88c893ad4845b91e5568e73b96_00000000_cab_0d1b1c5f

Analysis symbol: 
Rechecking for solution: 0
Report Id: 2bf09829-6f93-45b8-9faf-33ec16e53f2d
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0

so i just went ahead and ran memtest earlier today, but during the first pass, around like the 7-9 test(s) it locked up. im not too sure ir that means its still a ram problem or not but my parents and i are going ahead and sending it back. (we bought it sirectly from hp due to a deal my mother was able to get with them but it has the same specs as the amazon one). sending this on my phone atm but i will update it again when i get back to an actual computer and not my phone

When available please post images of the results for the HP diagnostics Windows and memtest86

zbook said:

When available please post images of the results for the HP diagnostics Windows and memtest86

Sorry, I'm back at my college apartment now, and my laptop is at my parents house. For the HP Diagnostics, everything passed when doing the strenuous testing. For memtest86, it froze up during the first pass around like test 7-8. I just decided to go ahead and send it back Monday (my parents are gonna ship it back and call HP customer service and talk to them about it). I just wasn't sure if something was faulty or defective hardware wise, but I'm thinking it was something to do with the RAM since it would only crash after it hit a certain point (had 16 GB, but was crashing after like 20+% usage).

As long as you got a return merchandise authorization (RMA) you are set.
HP may have wanted the results of their software diagnostic testing.
Alternatively they sometimes send software via email to run on the computer to perform more comprehensive diagnostics.

If you need to you can copy and paste the BSOD findings posted in this thread in the communications with HP.

When you get the replacement computer make a backup image.
These software companies have free and pay versions depending upon the features desired:
Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.
Macrium is most widely use in Ten Forums.

With a backup image if there are problems with: malware, ransomware, operating system or registry corruption, failure to boot, etc. you can commonly restore the image in less than one hour.

Macrium Software | Your Image is Everything
Backup and Restore with Macrium Reflect | Tutorials