Random BSODs when browsing


  1. Posts : 6
    Windows 10 1809
       #1

    Random BSODs when browsing


    Hi all, I keep getting random intermittent BSODs when browsing using Chrome or Firefox, and this happens more frequently when I'm using YouTube.

    I have two MEMORY.dmp files uploaded to my OneDrive here, please let me know if you need any other info:

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Thanks in advance!
      My Computer


  2. Posts : 5,176
    64bit Win 10 Pro ver 21H2
       #2

    It would be good to also have the logfiles as requested at the top of the page. Please use the beta Log collector given after step 9
      My Computers


  3. Posts : 6
    Windows 10 1809
    Thread Starter
       #3

    My apologies, here it is

    Attachment 214837
      My Computer


  4. Posts : 5,176
    64bit Win 10 Pro ver 21H2
       #4

    I've looked at the logs and dumps but I'm not able to identify any drivers causing this problem.

    From your list of drivers the only one I can see that is old is a broadcom Wireless driver:
    bcmwl63a.sys Mon Nov 23 14:56:21 2015

    But it's a long shot if updating that will make any difference.
      My Computers


  5. Posts : 6
    Windows 10 1809
    Thread Starter
       #5

    philc43 said:
    I've looked at the logs and dumps but I'm not able to identify any drivers causing this problem.

    From your list of drivers the only one I can see that is old is a broadcom Wireless driver:
    bcmwl63a.sys Mon Nov 23 14:56:21 2015

    But it's a long shot if updating that will make any difference.
    So I think you may have been right! I was doing some reading last night and it turns out that the same driver you mentioned was most likely the cause of my bluescreens. I think this is the case because when I turned the pagefile off with the Wireless adapter plugged in, as soon as I turned the PC on again, I got 2-3 blue screens in quick succession. So I turned the page file on again; however when I removed the Wireless adapter (and also deleted the driver), I turned the pagefile off once more, and no more blue screens!

    I don't know if this is the end of it though, I'll have to keep an eye on the PC and I will keep you updated :)
      My Computer


  6. Posts : 39,953
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    The logs displayed methods used to bypass the activation of Microsoft software.
    See rule #4
    Forum Rules - Windows 10 Help Forums
    Please remove any piracy / crack.
      My Computer


  7. Posts : 6
    Windows 10 1809
    Thread Starter
       #7

    zbook said:
    The logs displayed methods used to bypass the activation of Microsoft software.
    See rule #4
    Forum Rules - Windows 10 Help Forums
    Please remove any piracy / crack.
    I won't lie, I used a pirated key but have now since got a genuine Windows key. So that driver mentioned above wasn't the only issue I had, I kept getting PAGE_FAULT_IN_NONPAGED_AREA even though it was a brand new machine, and I had gotten rid of practically every other hardware device that could have caused it (including my GPU so I was using the integrated graphics).

    However for anyone else who is having these issues, I stopped my blue screens (which were being caused by win32kbase.sys and ntoskrnl / ntkrnlmp by disabled C-States, Intel SpeedStep, and Intel SpeedShift in my BIOS. No errors thus far!
      My Computer


  8. Posts : 6
    Windows 10 1809
    Thread Starter
       #8

    Just gonna update this for anyone else that might need the info, in the end it turned out that my CPU was faulty and I ended up RMAing it and got a replacement, and since then everything has been perfect. So for anyone that might be getting a BSOD with a PAGE_FAULT_IN_NONPAGED_AREA and have tried every fix under the sun, it might be your CPU or even other hardware.
      My Computer


  9. Posts : 13,930
    Windows 10 Pro X64 21H1 19043.1503
       #9

    Harvey, would you mark this as Solved so others will see it and note your solution? Thanks
      My Computers


 

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