Cannot fix bsod (driver power state failure) with the common solutions

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  1. Posts : 38,431
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    The thread should remain open and as you post we can troubleshoot the new information.
      My Computer

  2. Kimon's Avatar
    Posts : 8
    Windows 10 Home (64-bit)
    Thread Starter
       #12

    @zbook

    I cant find a windows recovery before that date. I recommend to reset my pc settings and install all drivers from asus site and start examining the problem from the beggining. That option will also help me, although it is very difficult as I own only 64GB of memory capacity, to find at least 25GB free in order for the dump files to be properly created. I downloaded "everything" and I found and zipped the NDIS file. I have more answers to your last post but I dont bother you right now as I want to gather them all and I also want to asure that I download the correct drivers for my pc and that I dont have a driver problem. I attach the things you asked me for in your previous answer because they will be lost if I reset my pc settings. https://drive.google.com/drive/folde...bo?usp=sharing
      My Computer


  3. Posts : 38,431
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Perform the following steps:

    1) For startup and recovery system failure change kernel memory dump to automatic memory dump
    2) Uncheck automatically restart
    3) Reboot to maintain setting changes

    4) It can be easy to miss BSOD when automatically restart is checked
    When automatically restart is unchecked you should see a BSOD window with bugcheck and : (
    Sometimes you may see a misbehaving driver in the form *.sys
    At the very beginning of a dump you may see a % counter.
    If you see the % counter allow it to rise to 100% before rebooting so that there is sufficient time to create the dump file.

    5) There are some end users that place windows and the top three most often used applications on the internal drive and everything else on a second internal or an external drive. If there is malware, ransomware, operating system or registry corruption or failure to boot the windows drive can be clean installed with no impact on the files.

    6) A 4TB external HD on sale was approximately $100 six months ago. For this holiday season the same store is selling a 5TB HD for $100. Most end users can use a substantially smaller size external HD and the cost should be significantly lower.

    7) Computer performance should improve when the free space is approximately 15 - 20%.

    8) The NDIS.dmp debugging displayed one misbehaving hardware driver. The live kernel dump is rarely used for debugging and most often mini dumps are used.
    The memory dump file is the one that we most frequently use for debugging when a misbehaving driver is not seen in mini dumps and with the insufficient free space the memory dump had been automatically deleted.

    9) Uninstall and reinstall: Netwbw02.sys
    Intel(R) Dual Band Wireless-AC 7260

    Updating a driver. - Microsoft Community

    If Ethernet is available then uninstall and reinstall.
    If only wireless is available then download the replacement river to the desktop > turn off wireless (mechanically if available) > uninstall the current driver > replace with the new driver on the desktop > reboot > turn on wireless

    The source for the replacement driver is the Asus website:
    E403SA Driver & Tools | Laptops | ASUS USA

    The next best option for replacement drivers is from the component manufacturer:
    Download IntelĀ® PROSet/Wireless Software and Wi-Fi Drivers

    10) If a system restore point is not available a clean install after backing up files is another option. This would eliminate problematic drivers and all new drivers are installed from the Asus website. If there are any drivers not displayed on the Asus website the component manufacturer websites can be used: Intel, AMD, Nvidia, Killer Networks, Realtek, etc.

    11) These are links on freeing up drive space:
    Free Up Drive Space in Windows 10 | Tutorials
    https://support.microsoft.com/en-us/...up-drive-space




    Code:
    Source
    NETwbw02.sys
    Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link Adapter
    https://downloadcenter.intel.com/default.aspx





    Code:
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 15E, {30, ffff800baa0251a0, ffff800ba9de8060, 0}
    
    *** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
    Probably caused by : Netwbw02.sys
    
    Followup:     MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BUGCODE_NDIS_DRIVER_LIVE_DUMP (15e)
    The operating system recovered from an error in a networking driver.
    NDIS has detected and recovered from a serious problem in another network
    driver. Although the system was not halted, this problem may later cause
    connectivity problems or a fatal bugcheck.
    Arguments:
    Arg1: 0000000000000030, NDIS bugcheck subcode
    Arg2: ffff800baa0251a0
    Arg3: ffff800ba9de8060
    Arg4: 0000000000000000
    Code:
    Name	[00000001] Intel(R) Dual Band Wireless-AC 7260
    Adapter Type	Ethernet 802.3
    Product Type	Intel(R) Dual Band Wireless-AC 7260
    Installed	Yes
    PNP Device ID	PCI\VEN_8086&DEV_08B1&SUBSYS_4C708086&REV_CB\F0421CFFFFE9806D00
    Last Reset	11/26/2018 10:56 PM
    Index	1
    Service Name	NETwNb64
    Driver	c:\windows\system32\drivers\netwbw02.sys (18.33.14.3, 3.42 MB (3,586,696 bytes), 11/9/2016 9:15 PM)
    Code:
    netwnb64	___ Intel(R) Wireless Adapter Driver for Windows 8.1 - 64 Bit	c:\windows\system32\drivers\netwbw02.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No
    Code:
    6/20/2018 1:44 AM	Windows Error Reporting	Fault bucket LKD_0x15E_Mini_Nbl_Leak_IMAGE_Netwbw02.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d3d71417-fb79-4e19-b9de-3bea2159dbd3
    
    Problem signature:
    P1: 15e
    P2: 30
    P3: ffffa401707981a0
    P4: ffffa40170387060
    P5: 0
    P6: 10_0_17134
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\LiveKernelReports\NDIS\NDIS-20180620-0436.dmp
    \\?\C:\WINDOWS\TEMP\WER-9810312-0.sysdata.xml
    \\?\C:\WINDOWS\LiveKernelReports\NDIS-20180620-0436.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREB26.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREB66.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREB74.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREBD3.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_15e_508f3ef59c9657dfc2c17413d99064fb6c469714_00000000_cab_325d4cbc
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: c00271f4-da61-41cd-b651-128c1d57ee27
    Report Status: 268435556
    Hashed bucket: 
    Cab Guid: 0
    Code:
    Netwbw02.sys Mon Sep  3 03:14:07 2018 (5B8D096F)
      My Computer

  4. Kimon's Avatar
    Posts : 8
    Windows 10 Home (64-bit)
    Thread Starter
       #14

    Do not consider it as inactive please... I was busy, I am waiting for the Sunday in order to try some things.
      My Computer

  5. Kimon's Avatar
    Posts : 8
    Windows 10 Home (64-bit)
    Thread Starter
       #15

    @zbook

    First of all, I want to reply to your previous big post and especially to 15th and 16th point. I have never installed a ram module in this laptop, I didnt even know that it can get more than one ram slots.

    We go to your last post:

    1) done
    2) done
    3) done
    4-8) got it
    9) done from intel's site
    10) got it
    11) I am working on it, I have 18GB free already. I am using TreeSize Free and along with a friend's instructions I learnt some things about freeing hard drive space. I will also study your posted links to check if I can find some new stuff.

    I did some extra things in order to fix the problem. To be more specific, from the video below I followed the third solution. Moreover, I right clicked the toolbars battery button, I followed the power options and clicked "choose what closing the lid does" and then clicked "change settings that are currently unavailable" and unchecked "turn on farst star up" and "hibernate". This is the video that I used. It recommends three solutions to deal with the driver power state failure:

    Fix Windows 10 WiFi Problems [3 Solutions] - YouTube

    I should wait in order to see if the problem is fixed and I will update my experience so I dont mark anything as a solution. I recommend not to inactivate the conversation. In adittion, if the problem will persist I will manage to get a proper dump file after following zbook's orders about start up and recovery. I will also free even more disc space just to be sure the files wont be missed again.

    -Changing subject-

    I downloaded from intel's site the correct gpu driver in order to see if I will manage to right click files in my desktop without my windows got crushed (see my first first post). It didnt work. After that I searched for gpu driver automatically and windows recommended a different driver!!! I downloaded it too. It is so weird that intel and windows recommend different drivers and none of them works. On the contrary, an outdated gpu driver from asus site solves that problem... What say you? Should I keep the outdated gpu driver or just get used to drag n drop items from my desktop to other locations as I cant right clicked them when they are located to my desktop.

    P.S: Thanks for your time zbook, I learnt a lot of things and I will update in some days/weeks/months and I might learn even more. I am also curious listening your answer about what is happening with my ram modules as well as your gpu point.
      My Computer


  6. Posts : 38,431
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    You are welcome.

    If there are problems with the computer after the above steps you can post a new BETA log collector for troubleshooting.

    The best tested drivers are always from the computer or motherboard manufacturer's websites.
    Windows will update all Microsoft drivers and many non-Microsoft drivers.
    So installing old, best tested drivers, should not matter.
    Sometimes the most up to date drivers cause BSOD and need to be rolled back.
    For any drivers not displayed on the computer or motherboard manufacturer's websites the next best source for drivers are the component manufacturer websites: Intel, AMD, Nvidia, Killer Networks, Realtek, etc.
    There are many computer's in use that no longer have driver support from the computer or motherboard manufacturer.
    Again these are the best tested drivers and should be used as the starting point.
    All drivers then are on a trial and error basis as there in no longer support from the computer or motherboard manufacturer.
    The best drivers are those that provide computer stability with good performance.
    There are many websites that can scan for drivers and offer drivers. These website often install unknown files.
    So again the anchor or starting point should be computer or motherboard manufacturer.
    For the most up to date Windows version the operating system can become corrupt.
    In a similar fashion the most up to date driver can become corrupt.
    On the computer the messages are often about whether drivers are up to date or not. There is no message about whether they are corrupt.
    Windows can be checked for corruption by running the scannow command.
    For drivers there is no scan. They are uninstalled and reinstalled if they misbehave with BSOD.

    When you purchase a computer the manufacturer can install RAM with different SKU.
    You can assume that the manufacturer has tested the RAM compatiblity.
    Many end users will upgrade computers.
    This is when it is important to purchase in pairs as the end user does not have the capability to test the compatibility.
    It can be assumed if the RAM are the same SKU they should work well together.
      My Computer


 
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