Upgrade into BSOD Zip File Attached


  1. Posts : 1
    Windows 10 64Bit
       #1

    Upgrade into BSOD Zip File Attached


    Hi, Im new to the forums. Just upgraded my system with new motherboard, cpu and memory combo. Did a fresh system install Windows 10 Pro 64Bit. And was met with bsod soon after i finished installing drivers. First time i noticed bsod was when i was copying large game folder from HDD to a SSD. Then i figured that it had to do something with sata drivers, so i instaled intell rapid storage tech software with drivers. At first it was better until i ran into another bsod. And now i deinstalled rapid storage drivers running it like that. BSOD is pretty random, can do heavy gaming for 4-5 hour plus with intensive multitasking twitch, youtube, video play in the background with no issue. And after long session bosd just pops or it can happend at very minute system is up. I'm really looking forward to your help.

    Vuja
      My Computer


  2. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Hi vuja777,

    Welcome to Ten Forums BSOD forum.

    Perform the following steps:

    1) Update the specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums | Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    2) There are two log collectors: DM and BETA
    The beta log collector will collect more useful folders and files.
    At sometime it will replace the DM log collector.
    BSOD - Posting Instructions - Windows 10 Forums
    https://www.tenforums.com/attachment...-v2-beta15.zip
    (extract all > open)

    3) Open the website for the computer or motherboard manufacturer > support > enter the product or serial number or model > select the operating system > view drivers > post a URL or hyperlink into the thread

    4) The computer has Windows 1511.
    There were upgrades to Windows 1607, 1703, 1709, 1803.
    What method was used to prevent the upgrades or were these upgrade failures?
    Had you troubleshooted the failure to upgrade?

    5) Open file explorer > this PC > C: > in the right upper corner search for: C:\windows\memory.dmp > if the file size is < 1.5 GB then zip and post a share link into the thread using one drive, drop box, or google drive

    6) Open administrative command prompt and type or copy and paste:
    7) sfc /scannow
    8) dism /online /cleanup-image /restorehealth
    9) chkdsk /scan
    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no overclocking during the troubleshooting process
      My Computer


 

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