BSOD at various times, Dump .zip file attached

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  1. Posts : 7
    Windows 10
    Thread Starter
       #11

    The new MEMORY.DMP file: Dropbox - MEMORY.DMP

    Thank you again.
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #12

    I'm pretty certain the problem has something to do with the IDrive program you are running for backups.

    These 0x101 bugchecks are caused by a secondary processor being hung and not handling the clock interrupts. In the two kernel dumps I have looked at, the hung processor thread has been associated with an IDrive process.


    Code:
    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 0000000000000010, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: ffffad01b2714180, The PRCB address of the hung processor.
    Arg4: 0000000000000009, The index of the hung processor.
    
    0: kd> !prcb 9
    PRCB for Processor 9 at ffffad01b2714180:
    Current IRQL -- 0
    Threads--  Current ffff8480774f5700 Next 0000000000000000 Idle ffffad01b2724300
    Processor Index 9 Number (0, 9) GroupSetMember 200
    Interrupt Count -- 027c792d
    Times -- Dpc    000000ad Interrupt 0000049e 
             Kernel 0019e630 User      00009ae7 
    0: kd> !thread ffff8480774f5700
    THREAD ffff8480774f5700  Cid 06c8.4db4  Teb: 0000000000232000 Win32Thread: 0000000000000000 RUNNING on processor 9
    IRP List:
        ffff848080f15010: (0006,04c0) Flags: 00000884  Mdl: 00000000
    Not impersonating
    DeviceMap                 ffffc4863ae18c00
    Owning Process            ffff84807ac18580       Image:         id_service.exe
    Attached Process          N/A            Image:         N/A
    Wait Start TickCount      1736999        Ticks: 716 (0:00:00:11.187)
    Context Switch Count      14600956       IdealProcessor: 9             
    UserTime                  00:01:09.015
    KernelTime                00:06:03.703
    Win32 Start Address 0x00007ffb495403d0
    Stack Init ffffa88b65c30c90 Current ffffa88b65c2f440
    Base ffffa88b65c31000 Limit ffffa88b65c2b000 Call 0000000000000000
    Priority 9 BasePriority 8 PriorityDecrement 0 IoPriority 2 PagePriority 5

    Code:
    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 0000000000000010, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: ffffc5000529f180, The PRCB address of the hung processor.
    Arg4: 0000000000000002, The index of the hung processor.
    
    
    
    8: kd> !prcb 2
    PRCB for Processor 2 at ffffc5000529f180:
    Current IRQL -- 0
    Threads--  Current ffff9b0fdef7c080 Next 0000000000000000 Idle ffffc500052af300
    Processor Index 2 Number (0, 2) GroupSetMember 4
    Interrupt Count -- 0658eaa0
    Times -- Dpc    00000071 Interrupt 000008f8 
             Kernel 001d743c User      0004c1e0 
    8: kd> !thread ffff9b0fdef7c080
    THREAD ffff9b0fdef7c080  Cid 2894.3d08  Teb: 0000000000402000 Win32Thread: 0000000000000000 RUNNING on processor 2
    IRP List:
        ffff9b0fe48b91b0: (0006,04c0) Flags: 00000884  Mdl: 00000000
    Not impersonating
    DeviceMap                 ffffaf0de70c01d0
    Owning Process            ffff9b0fde1f8580       Image:         id_bglaunch.exe
    Attached Process          N/A            Image:         N/A
    Wait Start TickCount      4112701        Ticks: 528 (0:00:00:08.250)
    Context Switch Count      670114         IdealProcessor: 4             
    UserTime                  00:00:14.656
    KernelTime                00:01:49.437
    Win32 Start Address 0x00007ffcfa9503d0
    Stack Init ffffad813033ac90 Current ffffad813033a000
    Base ffffad813033b000 Limit ffffad8130335000 Call 0000000000000000
    Priority 9 BasePriority 8 PriorityDecrement 0 IoPriority 2 PagePriority 5
    
      My Computers


  3. Posts : 7
    Windows 10
    Thread Starter
       #13

    Thank you for the update. I will close iDrive for now and let you know if I have any further crashes.

    Thank you very much,
    Eric
      My Computer


  4. Posts : 926
    Windows 10 Pro
       #14

    50/50 chance that its iDrive or NordVPN
      My Computer


 

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