Windows 10 Crashing, Bluescreenview minidump files attached

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  1. Posts : 11
    Windows 10 Pro x64
       1 Week Ago #1

    Windows 10 Crashing, Bluescreenview minidump files attached


    Can someone please review the attached bluescreenview files and try to tell me why my computer is crashing?

    Thanks
    Windows 10 Crashing, Bluescreenview minidump files attached Attached Files
      My ComputerSystem Spec

  2. dmholt57's Avatar
    Posts : 3,006
    17763.134 Pro 17763.134 Home
       1 Week Ago #2

    Try changing the video driver...
      My ComputerSystem Spec


  3. Posts : 11
    Windows 10 Pro x64
    Thread Starter
       1 Week Ago #3

    Change it to what? According to device manager I am using the correct driver.
      My ComputerSystem Spec

  4. dmholt57's Avatar
    Posts : 3,006
    17763.134 Pro 17763.134 Home
       1 Week Ago #4

    Who signed the driver? Who made your card?
      My ComputerSystem Spec


  5. Posts : 11
    Windows 10 Pro x64
    Thread Starter
       1 Week Ago #5

    Its a laptop, device manager says its an intel card.
      My ComputerSystem Spec

  6. dmholt57's Avatar
    Posts : 3,006
    17763.134 Pro 17763.134 Home
       1 Week Ago #6

    Right click on Start, select Device Manager, look under Display Adapter...
      My ComputerSystem Spec


  7. Posts : 11
    Windows 10 Pro x64
    Thread Starter
       1 Week Ago #7

    Itís an Intel Card. From the file I provided, what was in it that lead you to believe I have a graphics driver issue?
      My ComputerSystem Spec

  8. dmholt57's Avatar
    Posts : 3,006
    17763.134 Pro 17763.134 Home
       1 Week Ago #8

    ...says caused by hal.dll that's video...
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,780
    Windows 10 Pro
       1 Week Ago #9
      My ComputersSystem Spec


  10. Posts : 11
    Windows 10 Pro x64
    Thread Starter
       1 Week Ago #10

    Updated the drivers from the Intel site. Still crashing, see the new dump files attached.
    Windows 10 Crashing, Bluescreenview minidump files attached Attached Files
      My ComputerSystem Spec


 
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