Windows 10 Crashing, Bluescreenview minidump files attached

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  1. JRugg
    Posts : 12
    Windows 10 Pro x64
       New #1

    Windows 10 Crashing, Bluescreenview minidump files attached


    Can someone please review the attached bluescreenview files and try to tell me why my computer is crashing?

    Thanks
      My Computer
    Quote Quote

  3. dmholt57
    Posts : 15,622
    19043.1237
       New #2

    Try changing the video driver...
      My Computer
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  4. JRugg
    Posts : 12
    Windows 10 Pro x64
    Thread Starter
       New #3

    Change it to what? According to device manager I am using the correct driver.
      My Computer
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  6. dmholt57
    Posts : 15,622
    19043.1237
       New #4

    Who signed the driver? Who made your card?
      My Computer
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  7. JRugg
    Posts : 12
    Windows 10 Pro x64
    Thread Starter
       New #5

    Its a laptop, device manager says its an intel card.
      My Computer
    Quote Quote

  8. dmholt57
    Posts : 15,622
    19043.1237
       New #6

    Right click on Start, select Device Manager, look under Display Adapter...
      My Computer
    Quote Quote

  9. JRugg
    Posts : 12
    Windows 10 Pro x64
    Thread Starter
       New #7

    It’s an Intel Card. From the file I provided, what was in it that lead you to believe I have a graphics driver issue?
      My Computer
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  10. dmholt57
    Posts : 15,622
    19043.1237
       New #8

    ...says caused by hal.dll that's video...
      My Computer
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  12. axe0
    Posts : 14,903
    Windows 10 Pro
       New #9

    Please read BSOD Posting Instructions
      My Computers
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  13. JRugg
    Posts : 12
    Windows 10 Pro x64
    Thread Starter
       New #10

    Updated the drivers from the Intel site. Still crashing, see the new dump files attached.
      My Computer
    Quote Quote

 

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