BSOD netio, ntoskrnl, ndis i7 7700 GA b250m

migssie · 02 Nov 2018

@zbook heres a new bsod

Heres what the beta log collector got.

Thanks again for the help

philc43 · 02 Nov 2018

Hello @migssie,

I'm looking at your latest crash dump and still seeing the rt640x64 driver as being responsible for the crash.

The version you now have installed is Driver c:\windows\system32\drivers\rt640x64.sys ver10.26.328.2018 which still does not match the one I saw on the motherboard website and reported in post #3. Can you try again to use the latest driver provided by Gigabyte.

migssie · 02 Nov 2018

The one I downloaded from their site is 10.26.328.2018 even though it says 10.026.0521.2018. I tried different mirrors too. Ill try looking from another source. Thanks for pointing that out.

philc43 · 02 Nov 2018

migssie said:

The one I downloaded from their site is 10.26.328.2018 even though it says 10.026.0521.2018. I tried different mirrors too. Ill try looking from another source. Thanks for pointing that out.

OK, thanks for confirming - I would not advise third party websites for driver updates. You could just try Windows update to see what it finds for a driver update working directly from within device manager (apologies if this has already been tried).

migssie · 02 Nov 2018

No biggie hehe I guess its worth another shot hehe. Sadly, @philc43 Windows update returned nothing. Um. what now? haha

migssie · 02 Nov 2018

I downloaded a way older driver just to try lol. I don't know what to do anymore hahahaha

migssie · 02 Nov 2018

2 new fresh bsods guys hehe.

zbook · 03 Nov 2018

The misbehaving driver was rt640x64.sys in the latest two BSOD.

The motherboard manufacturer displayed two LAN versions supported for Windows 1709:

The second version was the version in the latest BSOD: 10.23.1003.2017

In the OP the misbehaving driver version was:

Code:

Driver	c:\windows\system32\drivers\rt640x64.sys (10.31.828.2018, 1.08 MB (1,131,024 bytes), 12/10/2018 1:45 PM)

This will be trial and error to find a driver version that produces computer stability.

If multiple drivers fail this often indicates problems with the underlying hardware.

If the next driver fails consider swapping the hardware or finding a replacement.
Alternatively a USB LAN device is an additional option.

There is a method to turn off Windows updates of non-Microsoft drivers and this can be tried if needed.

Code:

 Realtek LAN Driver
(Note) Win10 ver.1709 supported.
[10.026.0521.2018]
10.28 MB
2018/06/14

Code:

 Realtek LAN Driver
(For Windows 10 64bit ver.1709)
[10.023.1003.2017]
10.21 MB
2017/11/13

Code:

Name	[00000001] Realtek PCIe GBE Family Controller
Adapter Type	Ethernet 802.3
Product Type	Realtek PCIe GBE Family Controller
Installed	Yes
PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_0C\4&DC1A27D&0&00E0
Last Reset	03/11/2018 2:31 AM
Index	1
Service Name	rt640x64
IP Address	192.168.1.4, fe80::d0d4:6bfa:b9dd:a039
IP Subnet	255.255.255.0, 64
Default IP Gateway	192.168.1.1
DHCP Enabled	Yes
DHCP Server	192.168.1.1
DHCP Lease Expires	04/11/2018 12:22 PM
DHCP Lease Obtained	03/11/2018 12:22 PM
MAC Address	‪1C:1B:0D:C0:EF:DC‬
I/O Port	0x0000D000-0x0000D0FF
Memory Address	0xF7100000-0xF7100FFF
Memory Address	0xF2100000-0xF2103FFF
IRQ Channel	IRQ 4294967293
Driver	c:\windows\system32\drivers\rt640x64.sys (10.23.1003.2017, 986.96 KB (1,010,648 bytes), 02/11/2018 9:12 PM)

Code:

rt640x64	Realtek RT640 NT Driver	c:\windows\system32\drivers\rt640x64.sys	Kernel Driver	Yes	Manual	Running	OK	Normal	No	Yes

The logs displayed these as at one time to be installed for Device Instance ID PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_0C\4&DC1A27D&0&00E0

Code:

rt640x64.inf_amd64_a40c605821792cbd

Code:

rt640x64.inf_amd64_6444605ebb504401

Code:

rt640x64.inf_amd64_e93c068dcbced310

Code:

rt640x64.inf_amd64_9ac189fa6943deeb