BSOD 0xc000021a, metadata check returns 0x32, no fix working

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  1. Posts : 11
    Windows 10
       #1

    BSOD 0xc000021a, metadata check returns 0x32, no fix working


    Hello. Yesterday I turned my PC off as usual, haven't seen any updates installing, the next time I turned it on, it crashed with BSOD 0xc000021a, then on restart it failed to fix the startup settings. Now it alternates between crashing and failing to restore. I have installed a lot of things recently (like android studio and such), but it all worked fine across restarts. No new drivers or anything. The only new thing immediately before crash was the Skype 8, though I don't think it could corrupt winlogon.
    I tried some fixes, so long nothing worked, including sfc, chkdisk, registry fix, restore point and resetting with keeping files. sfc and chkdisk found no problems, registry fix changed nothing, restoration and reset both failed without any specific messages, just "can't complete action" or something.
      My Computer


  2. Posts : 19
    Windows 10 Pro x64
       #2

    Hi, you need to provide crash dump files.
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  3. Posts : 11
    Windows 10
    Thread Starter
       #3

    You mean with log collection tool? I can't start my windows at all, is there any way to run that tool in command prompt in recovery mode?
      My Computer


  4. Posts : 19
    Windows 10 Pro x64
       #4

    Can you start Windows in safe mode?

    Start your PC in safe mode in Windows 10

    Boot into Safe Mode on Windows 10 | Windows 10 Tutorials

    edit:
    You can also launch safe mode Inside the Command Prompt window with Windows 10 installation drive, when it boots up click on "repair my computer" then "troubleshoot" and "command prompt".

    type the command:
    Code:
    bcdedit /set {default} safeboot minimal
    Press Enter on your keyboard and, after a moment, it tells you that "The operation completed successfully."
    Close the Command Prompt and choose to Continue on the next screen.
    After your PC reboots, Windows 10 starts into Safe Mode.
      My Computer


  5. Posts : 11
    Windows 10
    Thread Starter
       #5

    Not really. If I choose Advanced-Startup Options in recovery mode, it restarts the PC, shows me startup selection screen, and immediately after I choose any of the safe modes, it shows "starting automatic recovery" and loads exactly the same recovery mode. I tried using bcdedit, but it shows only 1 Windows Boot Loader header, missing "Windows 10 Safe Mode" header entirely.
      My Computer


  6. Posts : 11
    Windows 10
    Thread Starter
       #6

    After I did
    Code:
    bcdedit /set {default} safeboot minimal
    , windows still crashes with 021a on startup, but the recovery mode that starts after that is now in the safe mode.
      My Computer


  7. Posts : 19
    Windows 10 Pro x64
       #7

    If I understood correctly you tried to run startup repair while in recovery mode?:
    Troubleshoot>Advanced options>Startup repair

    edit:
    so you are into the safe mode?
    can you run log collector now?
      My Computer


  8. Posts : 11
    Windows 10
    Thread Starter
       #8

    It starts by itself on every next restart after BSOD crash.
      My Computer


  9. Posts : 19
    Windows 10 Pro x64
       #9

    I understand after restart you are present with recovery mode (options) over and over again, but this is not the safe mode, safe mode let's you into the windows with minimal startup services and programs.

    recovery mode/safe mode is not the same.

    so, you said "startup repair" from recovery mode didn't solve the issue and there is no way to boot into safe mode that is logging into windows?

    All you can right now is run into recovery mode but not safe mode?
      My Computer


  10. Posts : 11
    Windows 10
    Thread Starter
       #10

    Exactly. I know what safe mode is, I used it previously with older windows versions, but now every attempt at starting main installation results in BSOD crash.
      My Computer


 
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