Stuck in Automatic Repair = inadvertently changed C: drive path?

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  1. xyz
    Posts : 107
    Windows 10
       #1

    Stuck in Automatic Repair = inadvertently changed C: drive path?


    Not sure if I am posting to the right place, but here goes:

    I have gone and screwed up my son’s computer:

    An external drive on my own computer stopped being recognised = anyway I think it just packed up altogether, but because it had data on it I wanted to try and see if I could somehow save my data, and just check if the drive maybe worked on another computer. So using a SATA Docking station (2,5 & 3,5 SATA I/II/III HDD/SSD) I connected this to my son’s computer (with the external drive inserted/removed from the housing) .

    Anyway the external drive did not show up at all (not recognised) and I messed about trying different things = and not sure now all the things I tried = but somehow I messed up the system on my son’s computer and the only thing it will now do is start the Lenovo Automatic Repair.

    I had loads of problems with this Automatic Repair because neither the mouse nor keyboard would function, so I just got stuck in this screen unable to select one of the two options (Shutdown/Advanced options). The only thing I could do was power off. The keyboard functioned to get into BIOS, but would not function in the Automatic Repair window.

    After a long while I found out that a wireless mouse would work and I was finally able to select Advanced Options.

    BUT nothing works in Advanced options = not even System Restore or Reset!

    In system restore I get the option of different Restore Points but I am unable to select any = I get a warning sign telling me = I must always restore the drive that contains Windows!

    Here is the thing: I am not sure but I think just before this trouble I might have restarted my son’s computer with this external drive Docking station connected!

    So have I inadvertently changed something (so the c: windows drive is not being accessed?) = and if so what = and how to fix it?

    Or have I screwed up the drive on my son’s computer?

    (Drive in son's computer is 1TB Seagate Barracuda/External drive has no name but 2000 GB serial ATA)
      My Computer


  2. Posts : 34,886
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Hi, we need to see what's on your son's disk- partitions.

    Please create a live boot disk using Kyhi's iso, available from the top of the Software and Apps section here.
    To do that, you can follow Option 2 using that iso:
    Create Bootable USB Flash Drive to Install Windows 10 | Windows 10 Tutorials

    Disconnect any unnecessary external devices. Boot your son's PC from that disk, launch Minitool Partition Wizard, expand all columns as necessary so all text is visible.
    Take a photo of the screen or a screenshot and post it, checking it's clear to read.
    To post it please use the Insert Image icon above your post.

    What backups exist? Do you have any disk images- we very strongly and repeatedly urge people to use disk imaging routinely so they can get out of many difficult situations relatively easily. E.g. Macrium Reflect (free) + large external storage.
      My Computers


  3. xyz
    Posts : 107
    Windows 10
    Thread Starter
       #3

    Attachment 209463Attachment 209464Thanks dalchina

    Before I got your reply I had already downloaded the Kyhi's iso, burnt it to disc and started computer. In repair I selected use usb or drive and this iso was installed. I now have the Kyhi's iso window open, but have no idea what I am supposed to do now? (and have I now gone an overwritten the Drive C:?)

    I don't think my son had a backup _ although there just might be on an external drive (at least there is some kind of Windows data on it)!
      My Computer


  4. Posts : 34,886
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    Hi, please confirm you can boot the PC from Kyhi's disk and you see the desktop shown: post #1
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    i.e. in particular, have you correctly created a bootable disk?

    burnt it to disc
    - are you booting from a DVD? If so, have you set the boot priority in the BIOS appropriately?

    and have I now gone an overwritten the Drive C:?
    No, not as a result of trying to boot from the disk which is independent of the disk in the PC
      My Computers


  5. xyz
    Posts : 107
    Windows 10
    Thread Starter
       #5

    Attachment 209474Attachment 209467

    - are you booting from a DVD? If so, have you set the boot priority in the BIOS appropriately? = not sure but I have open window and used mini tool (photos above)

    i.e. in particular, have you correctly created a bootable disk? = I downloaded the iso and burnt it to DVD and started from DVD (via Repair options)

    I see that for STATUS only one is active?
    Last edited by xyz; 22 Oct 2018 at 13:58.
      My Computer


  6. Posts : 34,886
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    Ok, thanks.

    I suggest you run Macrium Reflect from Kyhi's disk, and use its Fixboot utility.
    Report the results.

    The large Recovery partition is probably a manufacturer's reset partition (to restore the PC to 'as bought' state).
      My Computers


  7. xyz
    Posts : 107
    Windows 10
    Thread Starter
       #7

    Attachment 209479Attachment 209480

    I see that there is a new addition called a Boot (X:) in the list of drives = have no idea what this is (but suspect this is what is causing the trouble)?

    Macrium Reflect = Fixboot utility = started this but in the first window shown, says choose the drive below = but no drive is showing ?

    there is another box below that you can enter the path = but I do not know what this is (or how to get it)
    = C:\windows (????????)

    (I ran sfc scannow result is above)

    (yes recovery has the old Windows 8)

      My Computer


  8. Posts : 34,886
    Win 10 Pro (1903) (2nd PC is 21H2)
       #8

    If you look again with Minitool PW I'd guess you won't see X: 'cos it's not on the internal hard disk.

    Choose your Windows partition. It's shown in your first screenshot.

    https://knowledgebase.macrium.com/display/KNOW7/Fixing+Windows+boot+problems
      My Computers


  9. Posts : 39,954
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    When possible also run these administrative command prompt commands using Kyhi boot rescue:



    1) FINDSTR /c:"[SR]" %windir%\Logs\cbs\cbs.log >%userprofile%\desktop\sfcdetails.txt
    2) dism /online /cleanup-image /scanhealth
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


    6) (Upload the desktop txt file as a share link (one drive, drop box, google drive)
      My Computer


  10. xyz
    Posts : 107
    Windows 10
    Thread Starter
       #10

    well I have not got any further = I don't know the exact path of C: to fill in, and have been unable to insert a forward slash: \

    (using German keyboard = it works here now on the Forum: "alt gr" - plus - "ß" gives me = \ but in Fixboot this key combination is not working - and using the English Keyboard positions right side alt plus 0 makes no difference. And anyway I know only to type C:\windows which might not be enough anyway = at least all it does is ask me: restart = and then I end up back in Auto Repair.

    But I've had it for today = splitting headache = will try again tomorrow

    but thanks ever so much so far
    dalchina

    I really really appreciate your time and effort and help

    really great!

    Thanks so much
      My Computer


 

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