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#21
1) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread
2) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
3) Please run the BETA log collector after each BSOD and post a new zip into the thread.
4) When the settings for the dump files are modified they may created file sizes that can be used for troubleshooting.
5) For each dump file there are drivers displayed that need to be compared to the drivers installed on the computer.
There are multiple files that are collected that are searched to view information about the drivers. Which ones were reported by windows error reporting, failed to load, etc.