BSOD crash every time I watch Youtube.


  1. Posts : 1
    Windows 10 Pro
       #1

    BSOD crash every time I watch Youtube.


    Every time I load a video on Youtube it will give me an BSOD Crash. It was at first only for Youtube but now it can happen for random websites. The last error code it gave me was: PAGE FAULT IN NONPAGED AREA. Twitch however is not affected. Has had about 5 or so BSOD crashes today and many many more over the past weeks.

    The DM Log Collector file is attached.
      My Computer

  2. Ztruker's Avatar
    Posts : 13,512
    Windows 10 Pro X64 20H4 19042.746
       #2

    Would you also run the Beta log collector listed at the bottom of the Blue Screen of Death (BSOD) Posting Instructions
    It collects additional data that may be useful.

    The log files are in a foreign (non-English) language and some can not be analyzed. Please change the system language to English and post a new log collector zip. Use the Beta log collector shown at the bottom of the Blue Screen of Death (BSOD) Posting Instructions link as it collects more information than the standard collector.

    Add, Remove, and Change Display Language in Windows 10
    How To Change Language In Windows 10 Operating System - YouTube

    You can put the language back to normal once done though you may have to do this multiple times if I need you to run the log collector script again in the future. Won't help with data that's already collected but newly generated data will be in English which can help.

    Thanks
      My Computers

  3. Ztruker's Avatar
    Posts : 13,512
    Windows 10 Pro X64 20H4 19042.746
       #3

    Both dumps shows a problem with bcmwl63a.sys.
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff806d187bf4a, ffff8e8d951f05a8, ffff8e8d951efdf0}
    *** WARNING: Unable to verify timestamp for bcmwl63a.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : bcmwl63a.sys ( bcmwl63a+14bf4a )
    Driver: ASUS 802.11 Network Adapter
    Date: Sep 19 2015

    I don't see any mention in the system board manual about an onboard WiFi so this must be a WiFi device you added, correct? If so you need to find a newer driver for it, see if that resolves your BSOD.
      My Computers


 

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