BSOD While Installing/Updating Games in Steam


  1. Posts : 8
    Windows 10
       #1

    BSOD While Installing/Updating Games in Steam


    Recently I've gotten BSOD while installing or updating games in steam. I have noticed that the preallocation takes much longer than usual if it will BSOD during the install.

    Attachment 208601
      My Computers

  2. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #2

    Hi StringSaber,

    While going over your logs, I noticed entries related to piracy.
    I would like to ask you to get rid of everything piracy related on your system, I am not saying your operating system is pirated, only that you have software installed that is pirated.

    Why is pirated software a problem?

    • Piracy is against the policy of this forum, and against my own policy
    • It is unknown what could've come with it, such programs often have a way of letting other software come into your system and who knows what they'll do.
    • Since it is unknown what could've come with such programs it is unknown what the behavior of your system will be and any potential solutions may, as a result, backfire and make your system's stability worse.


    Please remove everything piracy related on your system so we can start troubleshooting your system.
    Please consider this as a warning, I may refrain from providing support if I see piracy related entries in new logs.
      My Computers


  3. Posts : 8
    Windows 10
    Thread Starter
       #3

    Hello axe0,
    Thank you for the kind warning. I believe that I have now removed all pirated software on my computer (there was a crack of guitar pro 7). Please let me know if there are any other pirated software that I missed, and I will be happy to remove them. I now primarily use this computer for gaming and all games were legally obtained on steam.

    Here are my new log files.
    Attachment 209034
      My Computers

  4. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #4

    How old is your system?
      My Computers


  5. Posts : 8
    Windows 10
    Thread Starter
       #5

    I bought it used. The system should be about 2 years old. (system two, not the thinkpad).
      My Computers

  6. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #6




    Diagnostics Test

     HDD TEST


    Note   Note
    Run the tests on all hard drives/partitions!

    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My Computers


 

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