Consecutive BSOD playing League of Legends, IRQL_NOT_LESS_OR_EQUAL

Page 1 of 2 12 LastLast

  1. Posts : 6
    Windows 10
       #1

    Consecutive BSOD playing League of Legends, IRQL_NOT_LESS_OR_EQUAL


    I often get a BSOD when I play League of Legends (or any game), it seems when there are a lot of events to be processed. After my laptop automatically restarts and I re-enter the game, I will often almost instantly get another BSOD. It is not uncommon for this to happen 3-4 times. I get a BSOD at least once every two days, and sometimes it happens when I am just watching videos or doing work online (no games running).

    I have had this issue since I got this laptop 2 months ago (I replaced the default 256GB SSD with a SAMSUNG 970 EVO M.2 2280 500GB SSD as soon as I received the laptop)

    I have attempted resetting my laptop and reinstalling drivers. I am completely clueless in handling this issue and would greatly appreciate any help.
      My Computer

  2. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #2

    Hi DanST,

    How old is your laptop?
      My Computers


  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    Hi axe0,
    I purchased my Dell XPS 13 (9370) around the first week of September (2018)
    This model laptop was first released January (2018)
      My Computer

  4. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #4

    I believe this issue might be related to the M.2 SSD, that or there's something wrong with the chipset.
    Out of 4, there are 2 different error codes. But they both show pretty much the same thing in relation with the chipset and considering you already reinstalled Windows and the drivers I suspect there might be a compatibility issue with the M.2 SSD, or its firmware, or it might be faulty.

    As a test I would suggest to
    - ensure the M.2 SSD firmware is up to date and test the system
    - install the original SSD, install everything and test the system.
      My Computers


  5. Posts : 6
    Windows 10
    Thread Starter
       #5

    Thank you for the prompt response and help. I'm pretty new to all this - I found my SSD firmware version, but I'm not sure how to check if it's up to date or test it. When I tried to download the Samsung NVMe driver for my SSD, I get the error: "Samsung NVM Express Device is not connected. Connect the Device and try again."

    Attachment 208299
      My Computer

  6. Ztruker's Avatar
    Posts : 13,512
    Windows 10 Pro X64 20H4 19042.746
       #6

    Do you have Samsung Magician installed? What does it tell you about firmware?
      My Computers


  7. Posts : 6
    Windows 10
    Thread Starter
       #7
      My Computer

  8. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #8
      My Computers


  9. Posts : 6
    Windows 10
    Thread Starter
       #9

    That is correct, I downloaded both Samsung Magician and Samsung NVMe Driver from the site linked.
      My Computer

  10. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #10

    Do you have secure boot or something similar enabled in your BIOS? If you do, disable it and try Samsung Magician again.
      My Computers


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:42.
Find Us




Windows 10 Forums