Consecutive BSOD playing League of Legends, IRQL_NOT_LESS_OR_EQUAL

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  1. DanST
    Posts : 6
    Windows 10
       New #1

    Consecutive BSOD playing League of Legends, IRQL_NOT_LESS_OR_EQUAL


    I often get a BSOD when I play League of Legends (or any game), it seems when there are a lot of events to be processed. After my laptop automatically restarts and I re-enter the game, I will often almost instantly get another BSOD. It is not uncommon for this to happen 3-4 times. I get a BSOD at least once every two days, and sometimes it happens when I am just watching videos or doing work online (no games running).

    I have had this issue since I got this laptop 2 months ago (I replaced the default 256GB SSD with a SAMSUNG 970 EVO M.2 2280 500GB SSD as soon as I received the laptop)

    I have attempted resetting my laptop and reinstalling drivers. I am completely clueless in handling this issue and would greatly appreciate any help.
      My Computer
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi DanST,

    How old is your laptop?
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  4. DanST
    Posts : 6
    Windows 10
    Thread Starter
       New #3

    Hi axe0,
    I purchased my Dell XPS 13 (9370) around the first week of September (2018)
    This model laptop was first released January (2018)
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  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    I believe this issue might be related to the M.2 SSD, that or there's something wrong with the chipset.
    Out of 4, there are 2 different error codes. But they both show pretty much the same thing in relation with the chipset and considering you already reinstalled Windows and the drivers I suspect there might be a compatibility issue with the M.2 SSD, or its firmware, or it might be faulty.

    As a test I would suggest to
    - ensure the M.2 SSD firmware is up to date and test the system
    - install the original SSD, install everything and test the system.
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  7. DanST
    Posts : 6
    Windows 10
    Thread Starter
       New #5

    Thank you for the prompt response and help. I'm pretty new to all this - I found my SSD firmware version, but I'm not sure how to check if it's up to date or test it. When I tried to download the Samsung NVMe driver for my SSD, I get the error: "Samsung NVM Express Device is not connected. Connect the Device and try again."

    Attachment 208299
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  8. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #6

    Do you have Samsung Magician installed? What does it tell you about firmware?
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  9. DanST
    Posts : 6
    Windows 10
    Thread Starter
       New #7

    Attachment 208325
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  10. axe0
    Posts : 14,903
    Windows 10 Pro
       New #8

    You downloaded the drivers from Consumer SSD Products | Download | Samsung V-NAND SSD | Samsung Semiconductor Global Website ?
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  12. DanST
    Posts : 6
    Windows 10
    Thread Starter
       New #9

    That is correct, I downloaded both Samsung Magician and Samsung NVMe Driver from the site linked.
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  13. axe0
    Posts : 14,903
    Windows 10 Pro
       New #10

    Do you have secure boot or something similar enabled in your BIOS? If you do, disable it and try Samsung Magician again.
      My Computers
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