Scrambled BSOD at random times


  1. Posts : 2
    Windows 10
       #1

    Scrambled BSOD at random times


    I randomly get a fuzzy, seemingly BSOD crash on mu new Windows 10 machine.

    Can someone please help me diagnose this issue?
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    burleymike said:
    I randomly get a fuzzy, seemingly BSOD crash on mu new Windows 10 machine.
    Can you explain this more please? What does fuzzy, seemingly BSOD crash mean?


    Also, please fill out your system specs in My Computer:
    Please fill out your System Specs:

    See here: System Specs - Fill in at Ten Forums

    The more information you can provide the better.

    Meanwhile, I'll take a look at the dump.
      My Computers


  3. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #3

    The dump shows a problem with atikmpag.sys.
    Code:
    BugCheck 116, {ffffad0011176110, fffff805fc63f814, ffffffffc0000001, 3}
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+f814 )

    Driver Description: ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)

    I suggest completely uninstalling the AMD Radeon display drivers using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode. Then get the latest driver for your AMD Radeon(TM) Vega 8 Graphics device here: AMD Ryzen™ 3 2200G Previous Drivers

    Then do a custom install of only the display driver (no Catalyst Control Center).

    See if that gets rid of the problem.
      My Computers


  4. Posts : 2
    Windows 10
    Thread Starter
       #4

    Thank you, I will give that a try.

    When I say fuzzy, I mean like attached.
      My Computer


  5. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #5

    Video glitch, that makes sense with what the dump showed.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:04.
Find Us




Windows 10 Forums