Scrambled BSOD at random times


  1. Posts : 2
    Windows 10
       #1

    Scrambled BSOD at random times


    I randomly get a fuzzy, seemingly BSOD crash on mu new Windows 10 machine.

    Can someone please help me diagnose this issue?
      My Computer

  2. Ztruker's Avatar
    Posts : 13,505
    Windows 10 Pro X64 20H4 19042.746
       #2

    burleymike said:
    I randomly get a fuzzy, seemingly BSOD crash on mu new Windows 10 machine.
    Can you explain this more please? What does fuzzy, seemingly BSOD crash mean?


    Also, please fill out your system specs in My Computer:
    Please fill out your System Specs:

    See here: System Specs - Fill in at Ten Forums

    The more information you can provide the better.

    Meanwhile, I'll take a look at the dump.
      My Computers

  3. Ztruker's Avatar
    Posts : 13,505
    Windows 10 Pro X64 20H4 19042.746
       #3

    The dump shows a problem with atikmpag.sys.
    Code:
    BugCheck 116, {ffffad0011176110, fffff805fc63f814, ffffffffc0000001, 3}
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+f814 )

    Driver Description: ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)

    I suggest completely uninstalling the AMD Radeon display drivers using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode. Then get the latest driver for your AMD Radeon(TM) Vega 8 Graphics device here: AMD Ryzen™ 3 2200G Previous Drivers

    Then do a custom install of only the display driver (no Catalyst Control Center).

    See if that gets rid of the problem.
      My Computers


  4. Posts : 2
    Windows 10
    Thread Starter
       #4

    Thank you, I will give that a try.

    When I say fuzzy, I mean like attached.
      My Computer

  5. Ztruker's Avatar
    Posts : 13,505
    Windows 10 Pro X64 20H4 19042.746
       #5

    Video glitch, that makes sense with what the dump showed.
      My Computers


 

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