Bluescreen After 1809 October Update

CALHAWK2000 · 03 Oct 2018

I updated my computer to the new October 1809 update and everything went fine. Everything seemed to work just fine, but after I turned off the computer and started it up today I got this bluescreen. Windows 10 would not boot the first time, I shut off the computer and restarted it and then it started up really slow. I wondered if you could tell me what caused the bluescreen, was it something to do with the update?

Thanks

CALHAWK2000 · 03 Oct 2018

Here are some of my system info:

Intel Core I9-7940x
Asus x299 Prime Deluxe
64 Gig 2666 Ram
Zotac Nvidia 2080ti Amp Edition
512 Gig Samsung 960 Pro SSD

cwsink · 03 Oct 2018

Hi CALHAWK2000,

The automated analysis of the dump would suggest a driver bug but I noticed there's a newer BIOS available for your motherboard here. I'd recommend updating to the latest and also using MEUpdate Tool on the same page just to make sure the motherboard is as stable as Asus have been able to make it so far.

You'd never had this problem on this system prior to 1809? The driver being singled out is secnvme.sys:

Code:

26: kd> lmDvm secnvme
Browse full module list
start             end                 module name
fffff803`4b8e0000 fffff803`4b903000   secnvme    (deferred)             
    Image path: \SystemRoot\System32\drivers\secnvme.sys
    Image name: secnvme.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Feb 12 00:33:59 2018 (5A815177)
    CheckSum:         00030116
    ImageSize:        00023000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

I'm not sure if this is a Microsoft driver or a Samsung driver. Can you look at the file properties on your system and see whose it is?

Ztruker · 03 Oct 2018

secnvme.sys

Driver Description: Samsung NVMe driver. Possible crash issues with it (from Feb 2017):
https://us.community.samsung.com/t5/...new/td-p/68463
Driver Update Site: https://www.samsung.com/us/support/

Edit: That is one impressive computer you have

Must be a joy when gaming with it.

This is the error in the dump:

Code:

INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 0000000000000608, A driver has attempted to transition a component to idle without
    a preceeding active request.
Arg2: ffffb18eb48fa078, POP_FX_COMPONENT component
Arg3: 0000000000000000, POP_FX_COMPONENT_FLAGS component condition
Arg4: 0000000000000000

I see this in eventlog:

Code:

Event[2651]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2018-10-03T12:11:00.001
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-LSEOKEF
  Description: 
Windows failed fast startup with error status 0xC0000001.

I recommend you disable Fast Startup. Your rig doesn't need it anyway. How to Turn On or Off Fast Startup in Windows 10

Also see this:

Code:

Event[2668]:
  Log Name: System
  Source: volmgr
  Date: 2018-10-03T12:11:05.550
  Event ID: 161
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-LSEOKEF
  Description: 
Dump file creation failed due to error during dump creation.

ALso:

Code:

Event[2720]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2018-10-03T12:11:18.042
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-LSEOKEF
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000a0 (0x0000000000000608, 0xffffb18eb48fa078, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 1563de58-1a63-40cb-99d2-a7184444d7eb.

See if the C:\WINDOWS\MEMORY.DMP file exists. If yes, zip it up and upload to a file sharing site like OneDrive then post a link to it here so we can download it. May not have any additional useful information, but then again it may. It's a large memory dump.

One other thing. Please run the Beta log collector shown at the bottom of the Blue Screen of Death (BSOD) Posting Instructions and upload the zip file it creates here please.

CALHAWK2000 · 04 Oct 2018

I have a memory dump file, I will try to upload it to a file sharing site for you to take a look at.

CALHAWK2000 · 04 Oct 2018

Here is the file.

https://drive.google.com/file/d/1xHw...ew?usp=sharing

morphly · 04 Oct 2018

I'm in the same boat.
Asus Rampage VI Extreme
3x Samsung 970 Evo NVME
After uninstalling Samsung NVME Driver wakeup from standby works without BSOD.
Opened a support case with Samsung

Ztruker · 04 Oct 2018

@CALHAWK2000, please run the beta collection tool when you can too please.

I'm downloading the memory dump now.

Ztruker · 04 Oct 2018

morphly said:

I'm in the same boat.
Asus Rampage VI Extreme
3x Samsung 970 Evo NVME
After uninstalling Samsung NVME Driver wakeup from standby works without BSOD.
Opened a support case with Samsung

@morphly, thanks for the info. That should help.

CALHAWK2000 · 05 Oct 2018

Here is the other file you wanted.