Bluescreen After 1809 October Update

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  1. Posts : 25
    Windows 10 Pro
       #1

    Bluescreen After 1809 October Update


    I updated my computer to the new October 1809 update and everything went fine. Everything seemed to work just fine, but after I turned off the computer and started it up today I got this bluescreen. Windows 10 would not boot the first time, I shut off the computer and restarted it and then it started up really slow. I wondered if you could tell me what caused the bluescreen, was it something to do with the update?

    Thanks
      My Computer


  2. Posts : 25
    Windows 10 Pro
    Thread Starter
       #2

    Here are some of my system info:

    Intel Core I9-7940x
    Asus x299 Prime Deluxe
    64 Gig 2666 Ram
    Zotac Nvidia 2080ti Amp Edition
    512 Gig Samsung 960 Pro SSD
      My Computer


  3. Posts : 180
    Windows 10 Pro
       #3

    Hi CALHAWK2000,

    The automated analysis of the dump would suggest a driver bug but I noticed there's a newer BIOS available for your motherboard here. I'd recommend updating to the latest and also using MEUpdate Tool on the same page just to make sure the motherboard is as stable as Asus have been able to make it so far.

    You'd never had this problem on this system prior to 1809? The driver being singled out is secnvme.sys:

    Code:
    26: kd> lmDvm secnvme
    Browse full module list
    start             end                 module name
    fffff803`4b8e0000 fffff803`4b903000   secnvme    (deferred)             
        Image path: \SystemRoot\System32\drivers\secnvme.sys
        Image name: secnvme.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Feb 12 00:33:59 2018 (5A815177)
        CheckSum:         00030116
        ImageSize:        00023000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
        Information from resource tables:
    I'm not sure if this is a Microsoft driver or a Samsung driver. Can you look at the file properties on your system and see whose it is?
      My Computer

  4. Ztruker's Avatar
    Posts : 10,229
    Windows 10 Pro X64 1909 18363.815
       #4

    secnvme.sys

    Driver Description: Samsung NVMe driver. Possible crash issues with it (from Feb 2017):
    https://us.community.samsung.com/t5/...new/td-p/68463
    Driver Update Site: https://www.samsung.com/us/support/

    Edit: That is one impressive computer you have Must be a joy when gaming with it.

    This is the error in the dump:
    Code:
    INTERNAL_POWER_ERROR (a0)
    The power policy manager experienced a fatal error.
    Arguments:
    Arg1: 0000000000000608, A driver has attempted to transition a component to idle without
        a preceeding active request.
    Arg2: ffffb18eb48fa078, POP_FX_COMPONENT component
    Arg3: 0000000000000000, POP_FX_COMPONENT_FLAGS component condition
    Arg4: 0000000000000000
    I see this in eventlog:
    Code:
    Event[2651]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2018-10-03T12:11:00.001
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-LSEOKEF
      Description: 
    Windows failed fast startup with error status 0xC0000001.
    I recommend you disable Fast Startup. Your rig doesn't need it anyway. How to Turn On or Off Fast Startup in Windows 10

    Also see this:
    Code:
    Event[2668]:
      Log Name: System
      Source: volmgr
      Date: 2018-10-03T12:11:05.550
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-LSEOKEF
      Description: 
    Dump file creation failed due to error during dump creation.
    ALso:
    Code:
    Event[2720]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2018-10-03T12:11:18.042
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-LSEOKEF
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000a0 (0x0000000000000608, 0xffffb18eb48fa078, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 1563de58-1a63-40cb-99d2-a7184444d7eb.
    See if the C:\WINDOWS\MEMORY.DMP file exists. If yes, zip it up and upload to a file sharing site like OneDrive then post a link to it here so we can download it. May not have any additional useful information, but then again it may. It's a large memory dump.

    One other thing. Please run the Beta log collector shown at the bottom of the Blue Screen of Death (BSOD) Posting Instructions and upload the zip file it creates here please.
    Last edited by Ztruker; 03 Oct 2018 at 19:35.
      My Computers


  5. Posts : 25
    Windows 10 Pro
    Thread Starter
       #5

    I have a memory dump file, I will try to upload it to a file sharing site for you to take a look at.
      My Computer


  6. Posts : 25
    Windows 10 Pro
    Thread Starter
       #6
      My Computer



  7. Posts : 1
    Windows 10 1809
       #7

    I'm in the same boat.
    Asus Rampage VI Extreme
    3x Samsung 970 Evo NVME
    After uninstalling Samsung NVME Driver wakeup from standby works without BSOD.
    Opened a support case with Samsung
      My Computer

  8. Ztruker's Avatar
    Posts : 10,229
    Windows 10 Pro X64 1909 18363.815
       #8

    @CALHAWK2000, please run the beta collection tool when you can too please.

    I'm downloading the memory dump now.
      My Computers

  9. Ztruker's Avatar
    Posts : 10,229
    Windows 10 Pro X64 1909 18363.815
       #9

    morphly said:
    I'm in the same boat.
    Asus Rampage VI Extreme
    3x Samsung 970 Evo NVME
    After uninstalling Samsung NVME Driver wakeup from standby works without BSOD.
    Opened a support case with Samsung
    @morphly, thanks for the info. That should help.
      My Computers


  10. Posts : 25
    Windows 10 Pro
    Thread Starter
       #10

    Here is the other file you wanted.
      My Computer


 
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