My laptop shutts down sometimes  


  1. Posts : 35
    Windows 10 Home
       #1

    My laptop shutts down sometimes


    Good day, tenforumers !

    I'm asking you again 'cause my laptop has a problem. It shutts down sometimes. It stops instantly.

    Specs :
    System Spec
    Computer type:
    Laptop
    System Manufacturer/Model Number:
    TOSHIBA SATELLITE L850D-138
    OS:
    Windows 10 Home
    CPU:
    AMD A8-4500 M Trinity 32nm Technology
    Motherboard:
    AMD PLCSC8 (Socket FT1)
    Memory:
    DD3 4096 MB
    Graphics Card(s):
    ATI AMD Radeon HD 7640G
    What can I do ?

    Good luck
    & God bless you !
      My Computer


  2. Posts : 35
    Windows 10 Home
    Thread Starter
       #2

    Done !
      My Computer


  3. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #3

    The zip file is incorrect. Please try again and use the beta version provided at the end of the BSOD Posting Instructions.
      My Computers


  4. Posts : 35
    Windows 10 Home
    Thread Starter
       #4

    philc43 said:
    The zip file is incorrect. Please try again and use the beta version provided at the end of the BSOD Posting Instructions.
    Ok, I'm really sorry. I will try to do this tomorrow.
    Good night !
      My Computer


  5. Posts : 35
    Windows 10 Home
    Thread Starter
       #5

    There is the attach.


    asimpleman said:
    Ok, I'm really sorry. I will try to do this tomorrow.
    Good night !
    Done !
      My Computer


  6. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #6

    For some reason you do not have a hosts file and something (probably a browser) is trying to read it. Are you aware of what might have caused this?

    You have loads of errors like this:
    Code:
    2018-09-27T05:47:06.655  There was an error while attempting to read the local hosts file.
    I'm not sure that this would cause the shutdowns but I wanted to point it out to you.

    There are no BSOD events that I could see so I can't do any crash analysis.

    My suggestion is that you try to identify any programs that might be contribution to the crash by running with a clean boot and gradually introducing the non-Microsoft programs and services back in until you find the culprit.

    See: Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    How old is your laptop and what is the battery status? Do you find the shutdowns occur when the power is connected or when on battery power?
      My Computers


 

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