Blue Screen  

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  1. Posts : 28
    Microsoft Windows 10 Home 64 bit 17134 Multiprocessor Free
       #1

    Blue Screen


    Hello
    I have a continuous problem of system crashes, attached I put the report.
    What can I do to solve? I would like to avoid formatting the pc because now I do not have time to make a backup.

    I also do not understand why minidumps are deleted every time.

    sorry for bad english
    Attachment 205145
      My Computer


  2. Posts : 29,728
    Windows 11 Pro x64 Version 22H2
       #2

    Hi Max90. Welcome to the TenForums @Max90

    IAStorAVC.sys is listed in dump. This is the Intel RST Driver.

    You are using 15.44.0.1010

    The Dell website has an older driver 15.7.5.1025 and Intel has them in the V16 range. When did this start, if just recently I would try the older driver approved by Dell.

    When I googled this driver lots of hits with Dell, again pointing to using their approved version

    I would also check all your storage drives for errors using Windows chkdsk drive: /r

    You might also have to tell Windows to not updated drivers. Option 4 this tutorial.

    Enable or Disable Driver Updates in Windows Update in Windows 10

    In my PM I provided instruction to stop overwrites on dump.


    Ken
      My Computer


  3. Posts : 41,000
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    Forum Rules - Windows 10 Help Forums

    See rule #4


    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.
      My Computer


  4. Posts : 28
    Microsoft Windows 10 Home 64 bit 17134 Multiprocessor Free
    Thread Starter
       #4

    Caledon Ken said:
    Hi Max90. Welcome to the TenForums @Max90

    IAStorAVC.sys is listed in dump. This is the Intel RST Driver.

    You are using 15.44.0.1010

    The Dell website has an older driver 15.7.5.1025 and Intel has them in the V16 range. When did this start, if just recently I would try the older driver approved by Dell.

    When I googled this driver lots of hits with Dell, again pointing to using their approved version

    I would also check all your storage drives for errors using Windows chkdsk drive: /r

    You might also have to tell Windows to not updated drivers. Option 4 this tutorial.

    Enable or Disable Driver Updates in Windows Update in Windows 10

    In my PM I provided instruction to stop overwrites on dump.


    Ken
    Thanks for the welcome!
    Just as I was writing this message, the computer crashed.
    I tried to do what you say in the PM but the check is already removed. I do not understand why I delete them too!
    Look:
    Attachment 205234

    So the problem could be the fact that I have to use the old version of the driver approved by Dell? and I do not have to update it and prevent it from being updated by Windows Update?

    I already did a chkdsk and did not detect any kind of problem.

    Now I make the point 4 of the guide that you have linked to me. but which driver should I re-install?
      My Computer


  5. Posts : 29,728
    Windows 11 Pro x64 Version 22H2
       #5

    @zbook, could you explain where the infraction is please. I missed.
      My Computer


  6. Posts : 41,000
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    The OP has software that is being used to bypass the activation of Windows.
    And the OP is bypassing the activation of non-Microsoft software.
      My Computer


  7. Posts : 28
    Microsoft Windows 10 Home 64 bit 17134 Multiprocessor Free
    Thread Starter
       #7

    I do not understand where the problem is.
    Anyway someone explains me well what should I do?
      My Computer


  8. Posts : 14,891
    Windows 10 Pro
       #8

    We would like to ask you to get rid of everything piracy related on your system.

    Why is pirated software a problem?

    • Piracy is against the policy of this forum, and against my own policy
    • It is unknown what could've come with it, such programs often have a way of letting other software come into your system and who knows what they'll do.
    • Since it is unknown what could've come with such programs it is unknown what the behavior of your system will be and any potential solutions may, as a result, backfire and make your system's stability worse.


    Please remove everything piracy related on your system so we can start troubleshooting your system.
    Please consider this as a warning, we may refrain from providing support if we see piracy related entries in new logs.
      My Computers


  9. Posts : 28
    Microsoft Windows 10 Home 64 bit 17134 Multiprocessor Free
    Thread Starter
       #9

    which software are illegal? bah
      My Computer


  10. Posts : 29,728
    Windows 11 Pro x64 Version 22H2
       #10

    It appears your version of Acronis is questionable. Your host file has been edited. Do you know why you have Windivert?
      My Computer


 

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