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BSOD - page_fault_in_nonpaged_area & system_service_exception
Hello,
I've just completed a upgrade install of WIndows 10 (Following a clean Windows 7 install onto a new flash drive). There have been no errors during the installation that I have been aware of, however, in the last 24 hours I have seen a couple of Blue Screens.
PAGE_FAULT_IN_NONPAGED_AREA - I'd been away from the PC for a number of hours, when I came back it had hung with this Blue Screen.
SYSTEM_SERVICE_EXCEPTION - This occurred during use - using nothing more that a browser at the time.
The output from BlueScreenView is show below (Does this work with Windows 10?)
080215-8156-01.dmp 02/08/2015 16:24:16 PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 ffffd001`4280125c 00000000`00000000 fffff801`2b0a3e88 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+14d220 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.10240.16393 (th1_st1.150717-1719) x64 ntoskrnl.exe+14d220 C:\WINDOWS\Minidump\080215-8156-01.dmp 6 15 10240 280,968 02/08/2015 16:39:51
080115-10625-01.dmp 01/08/2015 15:16:39 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`4ae35e88 ffffd000`5a1935d0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+14cc20 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.10240.16393 (th1_st1.150717-1719) x64 ntoskrnl.exe+14cc20 C:\WINDOWS\Minidump\080115-10625-01.dmp 6 15 10240 376,320 01/08/2015 15:17:39
I have also attached the output of the diagnostic script as per the instructions.
I have already tried the memtest86(?) utility to check RAM - this completed one pass without any issues.
Any advice gratefully received - I'm just dissapointed to be seeing Blue Screens with a new OS. Would be nice to find out what's causing them.
UPDATE - I have just encountered another BSOD -
080215-11203-01.dmp 02/08/2015 20:53:24 IRQL_NOT_LESS_OR_EQUAL 0x0000000a fffff681`00034090 00000000`00000002 00000000`00000000 fffff803`272de33d ntoskrnl.exe ntoskrnl.exe+14d220 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.10240.16393 (th1_st1.150717-1719) x64 ntoskrnl.exe+14d220 C:\WINDOWS\Minidump\080215-11203-01.dmp 6 15 10240 411,136 02/08/2015 20:55:46
I then came across this thread - BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL (L1C62x64.sys) - Windows 10 Forums - that suggested that Daemon Tools be removed. I have uninstalled as per the instructions in the thread and also installed Malwarebytes. I have run a new dump file - attached.
Andrew
Last edited by akirkby; 02 Aug 2015 at 15:40. Reason: Additional information added