BSOD playing Fortnite and Overwatch, error 0x000000e6

AngHerath · 19 Sep 2018

Hey guys, recently after I reset my computer I have been getting constant BSOD's with the error code 0x000000e6 . I don't no what to do anymore. I have downloaded all the drivers from my laptop manufacturer's website and have wiped and clean installed more the 10 times now. Attachment 204613

AngHerath · 19 Sep 2018

This issue is so annoying.

Ztruker · 19 Sep 2018

Would you please run the Beta log collector and upload the zip file it produces. It collects a lot more data tat may help identify the cause of this problem. It can be found at the bottom of the Blue Screen of Death (BSOD) Posting Instructions link.

I see 11 of the E6 BSODs reflected in the event log and they often seem to appear not to long after this:

Code:

Event[1367]:
  Log Name: System
  Source: Service Control Manager
  Date: 2018-09-16T20:20:20.540
  Event ID: 7045
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: S-1-5-21-2240490147-806375892-1900478276-1001
  User Name: DESKTOP-53IMNTF\Blaziken
  Computer: DESKTOP-53IMNTF
  Description: 
A service was installed in the system.

Service Name:  EasyAntiCheat
Service File Name:  "C:\Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe"
Service Type:  user mode service
Service Start Type:  demand start
Service Account:  LocalSystem

I also see quite a few of these:

Code:

Event[6680]:
  Log Name: System
  Source: volmgr
  Date: 2018-09-19T16:34:34.598
  Event ID: 161
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-53IMNTF
  Description: 
Dump file creation failed due to error during dump creation.

Code:

Event[6720]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2018-09-19T16:34:42.416
  Event ID: 1005
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-53IMNTF
  Description: 
Unable to produce a minidump file from the full dump file.

Don't know why this is happening but the info from the beta log collector may be able to help with this problem.

AngHerath · 19 Sep 2018

Here you go, Attachment 204772

zbook · 19 Sep 2018

The logs displayed a problem with Windows licensing:

SL_GEN_STATE_INVALID_LICENSE

Please indicate any problems related to activation or use of the Windows.

Code:

  Computer: WIN-P3ARGQE157S
  Description: 
Acquisition of End User License failed. hr=0xC004C003
Sku Id=8db63db6-4f8f-46d6-a448-66444faaaa72

Run the Windows activation troubleshooter:
https://support.microsoft.com/en-us/...troubleshooter

Once the licensing problems are fixed:
For any BSOD post a zipped memory dump: C:\windows\memory.dmp in addition to the beta zip.

And please indicate whether the posted dump files were using or not using windows driver verifier.

AngHerath · 20 Sep 2018

My Windows is activated. Still getting the BSOD

AngHerath · 20 Sep 2018

Attachment 204787 And the memory dump https://onedrive.live.com/?id=BB6F42...6F420E36486B5A

AngHerath · 20 Sep 2018

no driver verifier

Ztruker · 20 Sep 2018

Nothing at the OneDrive link.

Ztruker · 20 Sep 2018

Dump is still not useful.

I did notice you have a NVIDIA GeForce GTX 1070 running driver version 382.66 dated 25/06/2017.
The Nvidia web site has version 411.63 dated 19/09/2018 available.

I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode. Then get the latest driver for your Nvidia card here: NVIDIA Driver Downloads

Then do a custom install of only the Nvidia graphics driver and the PhysX driver.

See if that gets rid of the problem.