BSOD playing Rocket League, ARK

Paulobr02 · 21 Sep 2018

Hello Ztruker,

Thanks so much for your assistance. I would like to inform that the issue has been resolved.

The memtest86 did not show up anything wrong with my memory, even after running 8 tests on each memory card. Then I did notice that HDTune tool was used to test HDDs and gave it a try on Wednesday. It was showing my HDD having high temperatures: 40º Idle and 48º while running tests(threshold was 40º according to the tool).
I was under the impression that this temperature was not high enough to cause failures, but I was wrong.
Yesterday night I did change my PC cabinet layout, moving the HD to a cooler place and now its maximum temp is 36º even playing games. And that solved the issue, the games are running smoothly, even I noticed a better performance in other tasks. So the HD temperature was really high for this model.

Really appreciate all the help provided!
I will recommend this forum to my friends for sure.

Thank you!

Ztruker · 21 Sep 2018

That's great, glad you found a way to fix it. I would not have suspected a HD temp problem either so we both learned a lesson on this one. Thanks for letting me know.

Just to let you know, the symbol file problem cleared up mysteriously overnight so it was a Microsoft Symbol Server problem causing it. I was able to look at some of the dumps and one of the Verifier enabled dumps pointed to rzendpt.sys.

Code:

BugCheck C4, {2000, fffff802ece126e5, 0, 6e657a72}
*** WARNING: Unable to verify timestamp for rzendpt.sys
*** ERROR: Module load completed but symbols could not be loaded for rzendpt.sys
Probably caused by : rzendpt.sys ( rzendpt+26e5 )

Driver Description: Razer RzEndPt driver
Driver Update Site: http://www.razersupport.com/

So if you do have future problems look at your Razer mouse as a possible culprit.

Paulobr02 · 24 Sep 2018

Thanks for your suggestions.

I will keep my Razer mouse away for a moment and maybe try again in the future. Just wanting to avoid any possible issue. But yeah thanks for the advice.
So it's been 3 days since the "fix" and the issue is really gone. My HD temps are ok now and no other issues were faced. Hope I do not need to use this forum for BSOD again hahah but glad to know there are plenty of assistance here.

Thank you