BSOD while installing Windows 10 1803 update


  1. Posts : 3
    Windows 10 Pro
       #1

    BSOD while installing Windows 10 1803 update


    A few months back, my computer was updating with the Windows 10 "1803" update. The computer froze at 54% with no signs of activity. I rebooted the computer and got it up and running again. I ran all systems tests on the computer and everything checked out fine. The upgrade began again, this was a mistake. This time it locked up at 54% again and I wasn't able to get it to reboot any longer and was left with the BSOD. I called Dell and they said it's a Microsoft problem and not much they can do about it. I read a little about the BSOD and found out about the BSOD problems with the 1803 update. The actual update really doesn't have anything I need. I decided to buy a copy of Windows 10 Pro and a new Solid State drive. I installed the drive and the new copy of windows and everything went fine. I also installed the old drive to see if I could fix the problem with a new install and it went perfect as well with my data backed up on the drive. Now, I have the SSD installed and the computer is smoking fast and runs as smooth as butter. Then 1803 comes along again. Well, it froze up at 42% now and has several more times. Although, when I reboot the computer after it locks up now it says it's loading the old version of windows (1709) and everything is fine. I've read tons of potential answers in forums but have yet found a solution. Can this be solved? Do I need the 1803 update?
      My Computer


  2. Posts : 30,117
    Windows 11 Pro x64 Version 23H2
       #2

    Hi Bubbalikesit.

    Eventually you will need to upgrade your Windows environment to be supported. V1709 in general comes off support in April 2019.

    https://support.microsoft.com/en-ca/...cle-fact-sheet

    That said 1809 is just around the corner so you could skip 1803.

    If you could please update your system specs it could help.

    System Specs - Fill in at Ten Forums

    I couldn't look up your Dell computer but assuming there is not a widespread issue with your device type then it is likely your environment.

    I see this is happening with a clean install, to bad you bought a copy of Windows, you were entitled to a free version, so running sfc /scannow likely won't produce results.

    You could still try. At command prompt(admin) or powershell(admin)

    sfc /scannow

    I would run a

    chkdsk C: /r

    and I would test your memory using Windows Internal tool

    https://www.howtogeek.com/260813/how...-for-problems/

    Assuming these are clear of errors I would disconnect all non essential hardware from laptop, writing pads, external drives, special mice, wireless dongles, USB printers, etc. Remove any and all third party Anti-Virus as well as any tools you have to protect privacy or to tune your laptop. You want as vanilla as possible.

    Are you running any specialized software or any legacy software that you have carried forward that is not supported in Windows 10?

    To preform the update I would use the Windows media Creation tool to create a USB thumb drive, need an 8GB key, and I would follow this tutorial

    Repair Install Windows 10 with an In-place Upgrade

    Note BIOS recommendation in tutorial.

    I'm also providing this article. While involved it provides lots of information. You may even be experiencing one of the error codes they list. Looks like they added an interesting to tool to try an analyze the logs (new since the last time I looked.)

    https://docs.microsoft.com/en-gb/win...dy_UpgradeTips
      My Computer


  3. Posts : 3
    Windows 10 Pro
    Thread Starter
       #3

    I really appreciate your effort and help, but I have posted 2 times and been scolded both times by moderators informing me of silly etiquette infractions I have made. Really? I think I've wasted enough time with this nonsense. I'll pay someone to fix this for me. Should have done that in the first place. Ciao.
      My Computer


  4. Posts : 30,117
    Windows 11 Pro x64 Version 23H2
       #4

    Good luck.

    If you take someone please ensure they understand they need to back up your data, better yet you back it up before giving it to them.

    Hear lots of horror stories where machines get clean installed and data is lost.
      My Computer


 

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