Random Blue Screens ntkrnlmp.exe


  1. Posts : 2
    Windows 10
       #1

    Random Blue Screens ntkrnlmp.exe


    I built this system in late January. Never had any issues with it. Started having blue screens a couple weeks ago or so. I ran memtest and got errors, so I upped the memory voltage .01 and the test ran for 25 hours straight without errors. Despite that, I'm still getting blue screens. They seem to be completely random. I attached yesterdays and today's crashes. Thanks.

    Attachment 202202Attachment 202203
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    The 9/2 12:39Pm dump indicates a problem with secnvme.sys.
    Code:
    fffffd8b`9a64b6b8  fffff801`a6a235c4Unable to load image \SystemRoot\System32\Drivers\dump_secnvme.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dump_secnvme.sys
    *** ERROR: Module load completed but symbols could not be loaded for dump_secnvme.sys
     dump_secnvme+0x35c4
    Driver Description: Samsung NVMe driver. Possible crash issues with it (from Feb 2017):
    Driver Update Site: https://www.samsung.com/us/support/

    Check with Samsung Magician, see if there is a firmware or driver update available?

    Also test the hard drive, see if there are any problems.

    Run HDTune to

    • check the health,
    • scan for errors, not quick scan but full scan
    • run a benchmark.

    Also run CrystalDiskInfo, see what it shows. Click the Download button below the 3 editions shown then select the .zip edition. Save to your harddrive then extract from the zip file and run the 64 bit version.

    You can also try the various options available with chkdsk.

    The 9/3 5:07PM dump indicates a problem with ehdrv.sys.
    Code:
    ffff848f`ad06f0b8  fffff800`7e46cdc7Unable to load image \SystemRoot\system32\DRIVERS\ehdrv.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ehdrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for ehdrv.sys
     ehdrv+0x1cdc7
    Driver Description: ESET
    Driver Update Site: Support: http://kb.eset.com/
    Downloads: http://www.eset.com/int/download/home/

    Uninstall ESET and run with Windows Defender that comes with Windows 10 for now, see if that helps.
      My Computers


 

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