irql_not_less_or_equal BSOD on Windows 10

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  1. Posts : 17
    Windows 10 64 bit
       #1

    irql_not_less_or_equal BSOD on Windows 10


    Hello,
    After two months, i received this BSOD again.
    Attached is required folder with files, including Minidump.
    Could someone please help with this?
    Thank you.
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    The log files are in a foreign (non-English) language and some can not be analyzed. Please change the system language to English and post a new log collector zip. Use the Beta log collector shown at the bottom of the Blue Screen of Death (BSOD) Posting Instructions link as it collects more information than the standard collector.

    Add, Remove, and Change Display Language in Windows 10
    How To Change Language In Windows 10 Operating System - YouTube

    You can put the language back to normal once done though you may have to do this multiple times if I need you to run the log collector script again in the future.

    I looked at the dump and it doesn't identify a specific failing driver though the cause of the failure is a driver.
    Code:
    BugCheck A, {287b010, 2, 0, fffff800ea13d23f}
    
    Probably caused by : memory_corruption ( nt!MiDecrementCombinedPte+23 )
    
    Followup:     MachineOwner
    ---------
    
    7: kd> !analyze -v
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    I can't read the entries in eventlog.txt so need you to change the language to English as mentioned above.
      My Computers


  3. Posts : 17
    Windows 10 64 bit
    Thread Starter
       #3

    Hello,

    Sorry, I did not know that language will be problem.
    Attached is report in English language.
      My Computer


  4. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #4

    Better, I can read it now, but you didn't use the Beta collector. Please do so when you can.

    Nope, still can't read a lot of the eventlog.txt data. Things like:

    Systém je obnovený z režimu spánku.
    Došlo ke změně systémového času z hodnoty ?2018?-?08?-?31T10:10:09.581844500Z na hodnotu ?2018?-?09?-?01T16:44:54.500000000Z.
    Firmware oznámil metriky spouštění.

    A BSOD occurred between these two events:

    Code:
    Event[4668]:
      Log Name: System
      Source: Service Control Manager
      Date: 2018-08-31T08:15:42.081
      Event ID: 7040
      Task: N/A
      Level: Informace
      Opcode: N/A
      Keyword: Klasické nastavení
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-79HN2PS
      Description: 
    The start type of the Služba inteligentního přenosu na pozadí service was changed from automatické spouštění to spouštění na vyžádání.
    
    Event[4669]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-General
      Date: 2018-08-31T11:43:43.646
      Event ID: 16
      Task: N/A
      Level: Informace
      Opcode: Informace
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-79HN2PS
      Description: 
    Historie přístupů do podregistru \??\C:\ProgramData\Microsoft\Provisioning\Microsoft-Desktop-Provisioning-Sequence.dat byla vymazána aktualizací 0 klíčů a vytvořením 0 upravených stránek.
    but I don't know what they say.

    Please check the directions I provided to verify you changed the language correctly then run the Beta log collector and upload the resulting zip file.

    Thanks
      My Computers


  5. Posts : 17
    Windows 10 64 bit
    Thread Starter
       #5

    Hello,
    Please see screenshots below.
    I am sure i used Beta collector.

    Attachment 202070

    I double checked that guide you provided.
      My Computer


  6. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #6

    Did you do steps 5 through 9 (10 through 14 is the example) of Add, Remove, and Change Display Language in Windows 10

    If you used the Beta collector then you uploaded the wrong zip file. The Beta zip would have the following folders and files in it.

    Code:
    Crash Dumps
    Error Reports
    Event Logs
    Power Reports
    autorun.txt cpu.txt disks.txt drivers.txt driver-table.txt driver-versions.txt dxdiag.txt EventFilter.exe eventlog.txt genuine.txt gpu.txt hashes.txt hosts.txt hotfix.txt installed.txt installed-software.txt ipconfig.txt keywords.txt motherboard.txt msinfo32.nfo network-info.txt os-details.txt partitions.txt pnp-devices.txt processes.txt ProcessList.txt ram.txt services.txt startup.txt systeminfo.txt tasklist.txt transcript-elevated.txt transcript-main.txt uninstall.txt windows-updates.txt
      My Computers


  7. Posts : 17
    Windows 10 64 bit
    Thread Starter
       #7

    Yes, I followed it. Only problem si that i did not have there button "Set as primary". downloaded, installed and then restarted PC, to apply changes.
    Attachment 202080
    I downloaded beta collector again and used it.
    Attached is result.
      My Computer


  8. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #8

    1. On the Blue Screen of Death (BSOD) Posting Instructions page, click on log collector v2-beta15.zip at the bottom.
    Save to a folder on your computer (Downloads is as good a place as any).
    2. Right click on log collector v2-beta15.zip in the Downloads folder and select Extract all. This will create a log collector v2-beta15 folder.
    3. Open the log collector v2-beta15 folder and double click on the log-collector shortcut. A Command Prompt window will open with the Ten Forums Log Collector running in it. Press the Enter key to start the collection process.
    Attachment 202084

    A Powershell window will also open for awhile then close:
    Attachment 202086

    and finally the ending Command Prompt window will open. Press enter to close it. Note the Output location as that is where the zip file is located that you need to upload to the forum.
    Attachment 202087
      My Computers


  9. Posts : 17
    Windows 10 64 bit
    Thread Starter
       #9

    I missed that one
    Please see attached.
      My Computer


  10. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #10

    No attached file(s).
      My Computers


 

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