Lenovo BSOD playing Mafia III, doesn't boot anymore, looking hopeless

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  1. Posts : 13
    Windows 10N
       #1

    Lenovo BSOD playing Mafia III, doesn't boot anymore, looking hopeless


    Greetings,

    I am new to TenForums. I will try to keep this as simple as possible. I have an only 2 months old Lenovo Legion Y520 (i7, gtx1050 Ti) and this morning I have received a BSOD while playing Mafia III and few other BSOD's later while trying to resolve the issue on my own. I am still unable to access the desktop as well as Safe Mode so unfortunately I cannot provide any logs, etc. Until now I was using my laptop very gently, fully updated and having only games(steam and origin), no garbage, etc. I am in desperate need of your help and I will be grateful for any reply.

    The first error after the restart was ''Inaccessible Boot Device''.
    Later on after trying different options in BIOS (secure booting, UEFI, Legacy, etc.) I started receiving ''Critical Process Died''.

    At some point I received ''0xc000000f'' error code as well.

    I tried using default BIOS settings(Which shows as UEFI) however ended up with ''Default Boot Device Missing or Boot Failed''.

    My OS is installed in C and additionally I have D for storage.

    I am not an expert but one thing drew my attention;
    Windows Boot Manager and Windows Boot Loader partitions do not match (Shows as C and D) and I am wondering whether they should both be ''C''?

    Additionally, I have access to System Restore but it's not allowing me and I don't know how to enable system protection for Local Disk (C:) (System) through only command prompt.

    I haven't checked the warranty conditions because I live in a country where I do not speak the native language. Therefore, I really don't want to deal with customer service, repair services, etc. I would like to keep this option as the last resort.

    I am adding three screenshots showing disks, volumes, boot loader, boot manager and system restore statuses in the command prompt.

    Attachment 200845Attachment 200846Attachment 200847

    Upon wish I can provide additional information. Thank you for the replies in advance.
    Regards!
      My Computer

  2. dmccoy's Avatar
    Posts : 158
    Windows 10
       #2

    How are you currently accessing the command window? Please copy and paste the command below:

    bcdedit |find “osdevice” > 0 & notepad 0

    This will open notepad with the results
    Copy and paste the results to your reply

      My Computer


  3. Posts : 13
    Windows 10N
    Thread Starter
       #3

    dmccoy said:
    How are you currently accessing the command window? Please copy and paste the command below:

    bcdedit |find “osdevice” > 0 & notepad 0

    This will open notepad with the results
    Copy and paste the results to your reply

    Thank you for your reply!

    Right now after pressing the power button I receive the Critical Process Died error and it redirects me to the Auto Repair, and after it fails I end up on the ''Choose an Option'' screen and there I proceed with ''Troubleshoot option'' and later the command prompt.

    After the command I have received;

    osdevice partition=D
      My Computer

  4. dmccoy's Avatar
    Posts : 158
    Windows 10
       #4

    Okay then your OS "Windows" is installed on your D: drive so it looks like your BCD file is correct.

    Please try the following from command window:

    Run these commands(press Enter after typing each of these lines):

    bootrec /fixmbr
    bootrec /fixboot
    Bootrec /scanos
    bootrec /rebuildbcd
    exit


    Restart and see if it will boot now.
      My Computer


  5. Posts : 13
    Windows 10N
    Thread Starter
       #5

    dmccoy said:
    Okay then your OS "Windows" is installed on your D: drive so it looks like your BCD file is correct.

    Please try the following from command window:

    Run these commands(press Enter after typing each of these lines):

    bootrec /fixmbr
    bootrec /fixboot
    Bootrec /scanos
    bootrec /rebuildbcd
    exit


    Restart and see if it will boot now.
    Thank you for the reply.

    Does it matter whether I use the bootable usb to reach the command prompt? Because either way I have access to the command prompt at the moment but I don't know whether through usb stick can make a difference.
      My Computer

  6. dmccoy's Avatar
    Posts : 158
    Windows 10
       #6

    It should not matter since you are accessing through the Windows RE either way.
      My Computer


  7. Posts : 13
    Windows 10N
    Thread Starter
       #7

    dmccoy said:
    Okay then your OS "Windows" is installed on your D: drive so it looks like your BCD file is correct.

    Please try the following from command window:

    Run these commands(press Enter after typing each of these lines):

    bootrec /fixmbr
    bootrec /fixboot
    Bootrec /scanos
    bootrec /rebuildbcd
    exit


    Restart and see if it will boot now.
    It says ''Access is denied'' after I enter the ''bootrec /fixboot'' command.

    Regarding the drive that my OS ''Windows'' is installed on, wasn't it supposed to be C drive? I mean I remember precisely that it was on C drive.

    Thank you for your time.
      My Computer

  8. dmccoy's Avatar
    Posts : 158
    Windows 10
       #8

    Okay, then try booting from the Windows USB drive and running
      My Computer

  9. dmccoy's Avatar
    Posts : 158
    Windows 10
       #9

    Okay, then try booting from the Windows USB drive and running

    Regarding the drive that my OS ''Windows'' is installed on, wasn't it supposed to be C drive? I mean I remember precisely that it was on C drive.
    No, the following shows D: partition for the OS
    osdevice partition=D
      My Computer


  10. Posts : 13
    Windows 10N
    Thread Starter
       #10

    dmccoy said:
    Okay, then try booting from the Windows USB drive and running
    This time it worked. However, this time after entering ''bootrec /scanos'' and ''bootrec /rebuildbcd'' it says ''Total identified Windows installations: 0''

    I guess it's bad..
      My Computer


 
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