Lenovo BSOD playing Mafia III, doesn't boot anymore, looking hopeless

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  1. Posts : 26,422
    windows 10 professional version 1607 build 14393.969 64 bit
       #21

    The error displayed was a read error c000000e.
    With the log generic test passing the sectors may be ok unless this is a false negative.
    The problem(s) could be with the bitmap and boot sector etc.
    If A Disk Read Error Occurred in Windows 10/7/8, Try These Solutions
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 8,481
    Windows 10 Pro X64 1903 189362.439
       #22

    What does CrystalDiskInfo show?
      My ComputersSystem Spec


  3. Posts : 26,422
    windows 10 professional version 1607 build 14393.969 64 bit
       #23

    This is a link on hard and soft bad sectors:
    https://www.howtogeek.com/173463/bad...n-do-about-it/

    For the bootrec /fixboot there was no image.
    The report was that it displayed access denied the first time?
    And it did not display access denied the second time?
      My ComputerSystem Spec

  4.    #24

    zbook said: View Post
    Test the drive using HD Tune (free edition)
    Post images into the thread for results on these tabs:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan
    Thank you for the reply. Well, I would like to say that I'm quite shocked after what I saw during Full Error Scan. After the last ''OK'' mark, the software didn't respond for a while and the rest of the boxes ended up all in red. I believe this can settle the final diagnosis that my hard drive is probably dead or it was born dead since the laptop is only 2 months old.

    Regarding the backup, I have nothing important to lose in the drive so I'm thinking about wiping the whole drive through the part allocation stage during windows installation before sending the laptop for repair.

    And here are the results;
    Attachment 201102Attachment 201103Attachment 201104Attachment 201105Attachment 201106Attachment 201110Attachment 201109Attachment 201108Attachment 201107
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  5. Ztruker's Avatar
    Posts : 8,481
    Windows 10 Pro X64 1903 189362.439
       #25

    If you wipe the drive to you invalidate the warranty?
      My ComputersSystem Spec

  6.    #26

    zbook said: View Post
    This is a link on hard and soft bad sectors:
    https://www.howtogeek.com/173463/bad...n-do-about-it/

    For the bootrec /fixboot there was no image.
    The report was that it displayed access denied the first time?
    And it did not display access denied the second time?
    After booting from the Windows Usb drive it didn't deny however after the ''bootrec /scanos'' command and ''bootrec /rebuildbcd'' it said ''Total identified Windows installations: 0''

    I didn't screenshot it but upon wish I can enter the codes again and provide a screenshot.

    Regards.
      My ComputerSystem Spec


  7.    #27

    Ztruker said: View Post
    If you wipe the drive to you invalidate the warranty?
    I assume not because there was no OS installed in the first place.
      My ComputerSystem Spec

  8. Ztruker's Avatar
    Posts : 8,481
    Windows 10 Pro X64 1903 189362.439
       #28

    Andrealphus said: View Post
    I assume not because there was no OS installed in the first place.
    You never mentioned that before. You're right though, wiping it is the way to go since that is the way you received it and it has no bearing at all on the fact that the drive is defective.

    Good luck. Please let us know how you make out.
      My ComputersSystem Spec

  9.    #29

    Ztruker said: View Post
    You never mentioned that before. You're right though, wiping it is the way to go since that is the way you received it and it has no bearing at all on the fact that the drive is defective.

    Good luck. Please let us know how you make out.
    Thank you very much to everyone who spared their time to help me. I will update the thread once I receive an information from the manufacturer so that it can be helpful to those in need.
      My ComputerSystem Spec


  10. Posts : 26,422
    windows 10 professional version 1607 build 14393.969 64 bit
       #30

    Note that the HD Tune displayed: Health status: OK

    If you have time, for academic purposed, if possible please run HD Sentinel (free or trial edition) and Crystal Disk.

    Some software only run SMART and viewers can be misled when the results display OK

    Hard Disk Sentinel - HDD health and temperature monitoring


    Download Crystal Dew World
    CrystalDiskInfo Crystal Dew World
    Download Crystal Dew World
    Software Crystal Dew World
      My ComputerSystem Spec


 
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