Windows 10 BSOD on startup ntoskrnl.exe

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  1.    #1

    Windows 10 BSOD on startup ntoskrnl.exe


    I recently have been experience BSOD ntoskrnl.exe on startup. I reinstalled windows and the same issue happens.

    I have updated the main drivers and the issue is till happening. I have upload the two Minidump files.

    Also im booting from the NVMe drive.

    PC specs


    Intel Core i7 8700K

    32GB (2x16GB) Corsair DDR4 Vengeance RGB Black

    Nvidia Geforce GTX 980ti Hybrid

    Samsung SSD 850 EVO 500GB

    Samsung SSD 850 EVO 1TB

    Samsung NVMe SSD 960 EVO 500GB

    Corsair HX1200i

    Acer Predator X34

    Windows 10 Pro x64


      My ComputerSystem Spec

  2.    #2

    There are NO crash dump files (*.dmp) in the zip archive. Please check Windows settings below:
    Configure Windows 10 to Create Minidump on BSOD
    How To Configure Various Dump Files In Windows 10 - YouTube

    If you are using CCleaner or other cleaning tools, deleting of memory dumps should be disabled. - System files
    Alternatively, do not use cleaning tools as long as the problem is not solved.

    After doing this please wait for further crashes and post a new log collector zip.
      My ComputerSystem Spec

  3.    #3

    Hi BSODHunter,

    Thankyou for your response, I have uploaded the minidump files.


      My ComputerSystem Spec

  4.    #4

    Windows Eventlog was also cleared:

      Log Name: System
      Source: Microsoft-Windows-Eventlog
      Date: 2018-08-17T12:16:43.071
      Event ID: 104
      Task: Log clear
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-21-2967866670-858002474-3192606424-1001
      User Name: DESKTOP-ECI9AG7\liams
      Computer: DESKTOP-ECI9AG7
    The System log file was cleared.
    For correct analyzing we need and uncleared eventlog during the period of crashes.
      My ComputerSystem Spec

  5.    #5

    Hello BSODHunter,

    I had ran driver verifier earlier while waiting for a response, and got driver violation RzDev 0067.sys BSOD on startup. But I couldn't get back into windows, so I reinstall windows and installed all the drivers manually. I couldn't find out what driver RzDev 0067.sys is, but I think it might be a razer driver for my mouse. So far the pc has been ok, but will monitor the issue and if it happens again, I will run the log collector tool.


      My ComputerSystem Spec

  6.    #6

    Alright, let us know if you have problems again.
      My ComputerSystem Spec

  7.    #7

    Hello BSODHunter,

    I got a BSOD this morning on startup, I have attached the dump folder, created by the tool.


      My ComputerSystem Spec

  8.    #8


    I checked this and the other minidumps:

    There are many different bugchecks in the dumpfiles.
    The cause for different error codes are usually hardware and lower level problems.

    U should begin with:

    Run MemTest86+ V5.01 to analyse your RAM. MemTest86+ - Test RAM | Windows 10 Tutorials

    MemTest86+ V5.01 needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure. More Info here: Memory problems. - Microsoft Community

    Make a photo of the result and post it.

    Since u have 32 GB installed, please pull out one 16 GB module and start memtest. When testing done please switch the modules and test the other one. Could be possible that this will run two days.
      My ComputerSystem Spec

  9.    #9

    Hello BSODHunter,

    Here are the test results for each ram stick. I have also uploaded a new dump folder. Also I have noticed this only happens on cold boot, and not after restarting, so once the pc has warmed up its fine.

    Attachment 201410
    Attachment 201411


      My ComputerSystem Spec

  10.    #10

    seems that the RAM is ok. Nevertheless theres memory corruption in the most recent dump.

    0x0000001A:    MEMORY_MANAGEMENT (2018-08-27 17:17:58) [Windows 10] 
    CAUSED BY:     memory_corruption     
    PROCESS:       InGameManager. 
    Usual causes:  Device driver, memory, kernel

    since there are no drivers showing in the dumps and showing different crash codes, everything points to lower level problem like hardware, disks, bios, disk controller (and firmware).....

    U should check the disk first:

    Run HDTune (YT) to check health and scan for errors.
    You can also run a disk or health check using CrystalDiskInfo (YT) or chkdsk (YT). Refer to the tutorial for details of how to do this.
    Take Screenshots of it and post it here.
      My ComputerSystem Spec

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