BSOD - Windows 10 - New hard drive


  1. mswin10
    Posts : 41
    windows 10 enterprise
       New #1

    BSOD - Windows 10 - New hard drive


    Hi everyone,

    I would really appreciate it if someone could help asap. All was working fine earlier today, but after leaving my pc in sleep mode to go make a cup of tea, I came back and it wouldn't wake up. So I forced it to reboot. Since then it, it gives a BSOD error as soon as windows is supposed to boot up. So far I've swapped the older Samsung 840 ssd to a brand new Crucial 500gb, fresh installed win10, but it's still doing exactly the same.

    I've also swapped the sata cables and connectors.

    Any help would be greatly appreciated.

    Thanks.
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  3. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #2

    Attachment 199803

    We prefer that you use the Beta 15 collection tool listed at the bottom of the above link:

    Attached Files
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  4. mswin10
    Posts : 41
    windows 10 enterprise
    Thread Starter
       New #3

    Thanks for your help ztruker. I've got some good news. After spending hours trying to mess with windows installations, swapping of hard drives, sata cables, I took out one of the two ballastix (DDR3 - 1600) memory chips and bingo! It booted up instantly without any hitches.

    So it must be faulty ram?

    If so, I'll need to replace it as I now only have 4gb.

    My motherboard is a Biostar TA970 and I'm not sure what ram type to replace it with.... Can you please help with this?

    FYI, I want 16gb.
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  6. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #4

    Goto crucial.com. Use their scanner to see what type of ram you can use.

    Spec sheet for the motherboard says:
    MEMORY Support Dual Channel DDR3 2000(OC)/1866/1600/1333/1066/800 MHz
    4 x DDR3 DIMM Memory Slot
    Max. Supports up to 64GB Memory

    and the Memory support page is here: BIOSTAR TA970 Ver. 5.0/5.1/5.2

    Model Size Type
    A DATA AXDU1600GC2G9-1G 2G DDR3 1600
    A DATA AX3U1600GB2G9-BG 2G DDR3 1600
    A DATA 3CCD-1509A 4G DDR3 1333
    CORSAIR CM3X1024-1333C9 1G DDR3 1333
    OCZ OCZ3X1600R2LV4GK 2G DDR3 1066
    Princo TB1600CL7D3-2GB 2G DDR3 1600
    Princo TB1866CL8D3-2GB 2G DDR3 1866
    APACER AU02GFA33C9NBGC 2G DDR3 1333
    APACER 78.B1GDE.9L10C 4G DDR3 1333
    APACER AM5D5908C3HSBG 4G DDR3 1333
    APACER 78.AAGD4.9KD 2G DDR3 1866
    GEIL M008H5664H1AHTHKT 2G DDR3 1333
    KINGBOX EPO3256082200N-13 2G DDR3 1333
    KINGSTEK KST3D1G1333 2G DDR3 1333
    KINGSTEK PE802-15E 2G DDR3 1333
    KINGSTEK KSTD3PC-10600 2G DDR3 1333
    KINGTIGER IOH77D9MGJ 4G DDR3 1333
    KINGTIGER KTG4G1600PG3 4G DDR3 1600
    KINGTIGER T11CA0B4906 4G DDR3 1600
    SAMSUNG M378B873DZ1-CF8 1G DDR3 1066
    SAMSUNG M378B5673DZ1-CF8 2G DDR3 1066
    SAMSUNG K4B2G0846C 2G DDR3 1333
    KINGSTON J1108BABG-DJ-E 2G DDR3 1333
    KINGSTON KHX16000D3T1K3/6GX 2G DDR3 2000
    KINGSTON KVR1333D3N9K2 2G DDR3 1333
    KINGSTON H5TQ2G83AFR 2G DDR3 1333
    KINGSTON 9905403-005.A01LF 1G DDR3 1066
    KINGSTON 9905403-083.A00LF 2G DDR3 1600
    KINGSTON KHX1800C9D3LK2/4GX 2G DDR3 1866
    KINGSTON KVR1333D3N9 4G DDR3 1333
    KINGSTON D2568JENCNGD9U 4G DDR3 1333
    KINGMAX KFBBFNGXF 2G DDR3 1333
    KINGMAX KFBBFNL_XF 2G DDR3 1333
    KINGMAX KFC8FNMCF 2G DDR3 1333
    KINGMAX FLFE85F-C8KM9 2G DDR3 1333
    ELIXIR N2CB1G80CN-CG 2G DDR3 1333
    ELIXIR M2F4G64CB8HB5N-CG 4G DDR3 1333
    ELIXIR M2F2G64CB88B7N-CG 2G DDR3 1333
    ELIXIR N2CB2G80BN-CG 4G DDR3 1333
    TRANSCEND H5TQ2G83BFR 4G DDR3 1333
    Winchip GDF1GB18L150C8-2GK 1G DDR3 1333
    PATRIOT PVT33G1333LLK 1G DDR3 1333
    PATRIOT PM128M8D38U-15 2G DDR3 1333
    PATRIOT 1DSH16-03A1F1C-16H 2G DDR3 1333
    PATRIOT PGS34G1600ELKA 2G DDR3 1600
    G.SKILL F3-12800CL9D-4GBNQ 2G DDR3 1600
    G.SKILL F3-10666CL8D-4GBECO 2G DDR3 1333
    G.SKILL F3-12800CL9D-4GBECO 2G DDR3 1600
    G.SKILL F3-17600CL7D-4GBPIS 2G DDR3 2200
    G.SKILL F3-14400CL9D-4GBFLS 2G DDR3 1800
    G.SKILL F3-17000CL9D-4GBXMD 2G DDR3 2133
    Inferno WJDLDC2G2560881-1333 2G DDR3 1333
    Inferno WJDLDC2G12808HI-1333 2G DDR3 1333
    This is not a full listing but a memory guide used for testing.
    * The listed Memory Speed only for references, the actual running speed will depend to the system specification.

    You have 4 slots so 4 4GB DIMMs will give you the 16GB you want. I buy all my RAM from Crucial but you can get it wherever it's cheapest.

    What I see @ Crucial is this:

    Attachment 200148
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  7. mswin10
    Posts : 41
    windows 10 enterprise
    Thread Starter
       New #5

    Thanks very much Ztruker for such informative info and links. The problem is that the ram since I bought it 5yrs ago has surprisingly increased in price. Don't forget I'm in UK where it costs a lot more. One suggestion by one of the forum supporters was that I test the faulty chip with memtest86, just incase it's not actually faulty and had simply unseated from it's slot....I'm not so sure, but I'd like your opinion.
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  8. zbook
    Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       New #6

    Please run the BETA log collector and post a zip into this thread:
    https://www.tenforums.com/attachment...-v2-beta15.zip
    (extract > open)
    Use the txt and images in this thread in case there are any problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums
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  9. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #7

    $150 (US) for 16GB is not bad. Not sure whet it would cost you in the UK.

    Put the ram back in. If the problem happens again then the likelihood of it being defective it pretty high,
    Swap it with the other ram. Does the problem happen. If yes then again it's almost certain to be defective.
    To me this is a far better way to diagnose a problem that run a memory test program like memtest86.

    I you test it use memtest86+ ver 5.01 and see what it shows. The best way to so this is to let it run over night.

    ===================================================
    Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums

    MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses


    Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.

    warning   Warning
    MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.


    If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.

    Note   Note
    MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.


    Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

    Take a picture when done and post in the forum please.
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