Windows 10: Machine_check_exception BSOD (hal.dll error)

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  1. Posts : 10
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       6 Days Ago #11

    I've gotten started with several of these, and will finish up and post later tomorrow. Thank you for your substantial effort.
      My ComputerSystem Spec


  2. Posts : 10
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       5 Days Ago #12

    Update #1:

    1- Updated my profile specs

    2-3- couldn't find a way for drivereasy to export a list of drivers easily so i found a different program and got an exported html list instead. Link - Dropbox - Installed Drivers List.html
    As far as updates go my only listed outdated driver is for my printer, but I am confused as to why it is showing up as being outdated still, I just updated via wifi yesterday.

    4-6 I'm not going to do all of this unless absolutely necessary. I will cherry pick some of my drivers... but the process for the rest is too much. Especially if in doing a clean install i'd have to revert back to windows 7 or 8. Remember i'm on a set of iem copies of windows.

    7-11- Command prompt
    Microsoft Windows [Version 10.0.17134.191]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Another servicing or repair operation is currently running.
    Wait for this to finish and run sfc again.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.17134.1

    Image Version: 10.0.17134.191

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    557824 file records processed.
    File verification completed.
    18159 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    27606 reparse records processed.
    689092 index entries processed.
    Index verification completed.
    3 unindexed files scanned.
    1 unindexed files recovered to lost and found.
    Found missing Index entry for file "...\CachedFiles <0x4d2,0x3755>" from index "\??\C:\found.001" of directory "$I30"
    ... repaired online.
    Found 2 missing entries (\Users\ssdwin\AppData\Local\Battle.net\Errors\2018-05-10 13.54.36 Crash.txt <0x4f8,0x17b3>, ...) in index "$I30" of directory "\Users\ssdwin\AppData\Local\Battle.net\Errors <0x96,0x19bd9>"
    ... repaired online.
    27606 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    65635 data files processed.
    CHKDSK is verifying Usn Journal...
    Usn Journal verification completed.
    Windows has found problems and they were all fixed online.
    No further action is required.

    116655103 KB total disk space.
    96062964 KB in 327560 files.
    210388 KB in 65637 indexes.
    0 KB in bad sectors.
    639695 KB in use by the system.
    65536 KB occupied by the log file.
    19742056 KB available on disk.

    4096 bytes in each allocation unit.
    29163775 total allocation units on disk.
    4935514 allocation units available on disk.

    C:\WINDOWS\system32>

    13-15- I spent the majority of the day trying to get this one done. I know where you were going with this - a bios update. I've done this 2-3 times in the past. today though, first I tried to make a bootable usb device for my bios update and that didn't work, and then tried to get a program to let me burn a .bin file to a cd-rom and boot from that, and I don't remember how... Went through a gigantic googling and trial/error process for nothing. Blah. I believe i actually tried to do this in the past and had the same troubles. I'll try to use my old PC with windows 7 to make a bootable device to update my bios with tomorrow. Anyways, here is the EVGA driver update center site if you still need that: EVGA - Download Center

    16-17- Took pictures of the settings of my bios atm for backup, and plan to reset it before I update my bios when I get there.

    18- can do if I end up clean installing win10

    19-20 Macrium actually seems like nice software. I may keep it around on my computer after this. Created a backup image, + made a restore point on windows.

    21- dont use ccleaner, have had multiple problems with it in the past causing instability in windows. I installed it for a test spin and scan quickly seeing your recommendation but I don't plan on using it more than on and off so I uninstalled it again. Why did you want a screenshot from it? Just to see the settings of the program?

    22- Dropbox - startup and recovery.png
    Dropbox - virtualmemory.png


    23-24- 1019.68 MB dump file link: Dropbox - win32k.sys-20180808-0017.zip

    25- Will do if needed.
      My ComputerSystem Spec


  3. Posts : 19,361
    windows 10 professional version 1607 build 14393.969 64 bit
       5 Days Ago #13

    For the system specs in the "My Computer" section please update the RAM to indicate whether DDR3 or DDR4.

    1) For startup and recovery system failure:
    a) change write debugging information from small memory dump to automatic memory dump
    b) reboot

    2) For Ccleaner the software was not to be installed.
    If it were installed an images was to be posted to check the files that were set to be cleaned.
    During troubleshooting files are needed and if there is software in use that cleans the files then the needed files are no longer available unless these settings are modified.

    3) For Virtual memory:
    a) check the box to Automatically manage paging file size for all drives
    b) move the dot from custom size to system managed size
    c) make sure the paging file is on C: drive
    d) reboot

    4) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    Run this command on all drives using the syntax: chkdsk /r/ v c: or chkdsk /r /v d: changing the drive letter to the applicable drive
    These commands may take a lot time so run them overnight.

    5) Find the chkdsk reports in the event viewer using the txt and images in this thread > copy and paste > notepad > post one drive or drop box share links into the thread
    Read Chkdsk Log in Event Viewer in Windows 10

    6) For all drivers that are reinstalled the preferred source is the computer or motherboard manufacturer's website. The next best source is the component manufacturer's website (Intel, Nvidia, AMD. Killer networks, Realtek, etc.)

    Uninstall and reinstall these drivers

    a) rt640x64
    Realtek PCIe GbE Family Controller
    TP-Link Gigabit PCI Express Adapter
    https://answers.microsoft.com/en-us/...0-8d22254aa1c1

    b) sbiedrv.sys (uninstall and reinstall the Sandboxie software)

    c) nltdi.sys (uninstall this software: Netlimiter) (If possible do not reinstall this software during the troubleshooting)


    d) nvlddmkm.sys

    d1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
    d2) re-install the Nvidia GPU driver from the Nvidia website
    d3) make sure that you check the clean install box and if available install the physx driver.
    Display Driver Uninstaller Download version 17.0.8.2 (or newer version if available)
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    Download Drivers | NVIDIA
    Download Display Driver Uninstaller - MajorGeeks

    7) After the above steps run the beta log collector and post a new zip into this thread

    8) For any BSOD > run the BETA log collector and post a new zip into the thread
    9) For any BSOD > open file explorer > this pc > c: > in the right upper corner search for: C:\windows\memory.dmp > zip > post a one drive or drop box share link into this thread

    Code:
    rt640x64.sys
    Realtek NICDRV 8169 PCIe GBE Family Controller driver 
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
    Code:
    Name	[00000004] Realtek PCIe GbE Family Controller
    Adapter Type	Ethernet 802.3
    Product Type	Realtek PCIe GbE Family Controller
    Installed	Yes
    PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_816810EC&REV_03\4&223BCC67&0&00E2
    Last Reset	8/11/2018 4:28 PM
    Index	4
    Service Name	rt640x64
    IP Address	Not Available
    IP Subnet	Not Available
    Default IP Gateway	Not Available
    DHCP Enabled	Yes
    DHCP Server	Not Available
    DHCP Lease Expires	Not Available
    DHCP Lease Obtained	Not Available
    MAC Address	‪00:1F:BC:09:7B:E0‬
    I/O Port	0x0000BE00-0x0000BEFF
    Memory Address	0xF3CFF000-0xF3CFFFFF
    Memory Address	0xF3CF8000-0xF3CFBFFF
    IRQ Channel	IRQ 4294967293
    Driver	c:\windows\system32\drivers\rt640x64.sys (10.26.328.2018, 1,000.38 KB (1,024,392 bytes), 6/24/2018 1:10 PM)
    Code:
    Name	[00000005] TP-Link Gigabit PCI Express Adapter
    Adapter Type	Ethernet 802.3
    Product Type	TP-Link Gigabit PCI Express Adapter
    Installed	Yes
    PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_34687470&REV_06\4&2A72BAF0&0&00E1
    Last Reset	8/11/2018 4:28 PM
    Index	5
    Service Name	rt640x64
    IP Address	192.168.2.113, fe80::1d6:2f68:c896:2685
    IP Subnet	255.255.255.0, 64
    Default IP Gateway	192.168.2.1
    DHCP Enabled	Yes
    DHCP Server	192.168.2.1
    DHCP Lease Expires	1/1/1970 7:00 PM
    DHCP Lease Obtained	12/31/1969 7:00 PM
    MAC Address	‪18:A6:F7:01:55:E5‬
    I/O Port	0x0000DE00-0x0000DEFF
    Memory Address	0xF38FF000-0xF38FFFFF
    Memory Address	0xF3EFC000-0xF3EFFFFF
    IRQ Channel	IRQ 4294967292
    Driver	c:\windows\system32\drivers\rt640x64.sys (10.26.328.2018, 1,000.38 KB (1,024,392 bytes), 6/24/2018 1:10 PM)
    Code:
    rt640x64	Realtek RT640 NT Driver	c:\windows\system32\drivers\rt640x64.sys	Kernel Driver	Yes	Manual	Running	OK	Normal	No	Yes
    Code:
    rt640x64     Realtek RT640 NT Drive Realtek RT640 NT Drive Kernel        Manual     Running    OK         TRUE        FALSE        4,096             970,752     0          3/28/2018 2:18:06 AM   C:\WINDOWS\system32\drivers\rt640x64.sys         8,192
    Code:
    SbieDrv.sys
    Sandboxie Kernel Mode Driver
    http://www.sandboxie.com/index.php?HelpTopics
    Code:
    sbiedrv	SbieDrv	\??\c:\program files\sandboxie\sbiedrv.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No
    Code:
    SbieDrv      SbieDrv                SbieDrv                Kernel        Manual     Stopped    OK         FALSE       FALSE        0                 135,168     0          7/8/2013 6:28:31 AM    \??\C:\Program Files\Sandboxie\SbieDrv.sys       20,480
    Code:
    nltdi.sys
    NetLimiter
    http://www.netlimiter.com/download.php
    Code:
    nltdi	nltdi	\??\c:\program files\netlimiter 3\nltdi.sys	Kernel Driver	Yes	System	Running	OK	Normal	No	Yes
    Code:
    nltdi        nltdi                  nltdi                  Kernel        System     Running    OK         TRUE        FALSE        8,192             61,440      0          2/13/2011 4:07:35 PM   \??\C:\Program Files\NetLimiter 3\nltdi.sys      4,096
    Code:
    Name	NVIDIA GeForce GTX 1050 Ti
    PNP Device ID	PCI\VEN_10DE&DEV_1C82&SUBSYS_86131043&REV_A1\4&22E35CD9&0&0018
    Adapter Type	GeForce GTX 1050 Ti, NVIDIA compatible
    Adapter Description	NVIDIA GeForce GTX 1050 Ti
    Adapter RAM	(1,048,576) bytes
    Installed Drivers	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvldumdx.dll
    Driver Version	24.21.13.9882
    INF File	oem14.inf (Section102 section)
    Color Planes	Not Available
    Color Table Entries	4294967296
    Resolution	1920 x 1080 x 60 hertz
    Bits/Pixel	32
    Memory Address	0xF1000000-0xF1FFFFFF
    Memory Address	0xC0000000-0xCFFFFFFF
    Memory Address	0xDE000000-0xDFFFFFFF
    I/O Port	0x0000AF00-0x0000AF7F
    IRQ Channel	IRQ 16
    I/O Port	0x000003B0-0x000003BB
    I/O Port	0x000003C0-0x000003DF
    Memory Address	0xA0000-0xBFFFF
    Driver	c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvlddmkm.sys (24.21.13.9882, 16.41 MB (17,211,376 bytes), 8/11/2018 11:12 AM)
    Code:
    nvlddmkm	nvlddmkm	c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvlddmkm.sys	Kernel Driver	Yes	Manual	Running	OK	Ignore	No	Yes
    Code:
    nvlddmkm     nvlddmkm               nvlddmkm               Kernel        Manual     Running    OK         TRUE        FALSE        7,450,624         7,274,496   0          7/30/2018 12:36:18 PM  C:\WINDOWS\system32\DriverStore\FileRepository\n 36,864
    Code:
    nvlddmkm.sys Fri Jun  1 01:35:23 2018 (5B11054B)
    Code:
    rt640x64.sys Wed Mar 28 00:18:06 2018 (5ABB41AE)
    Last edited by zbook; 4 Days Ago at 22:07.
      My ComputerSystem Spec


  4. Posts : 10
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       4 Days Ago #14

    Don't have time to do all this tonight so..... I'll take care of 1-5 overnight tonight and try to do the rest tomorrow.
      My ComputerSystem Spec


  5. Posts : 19,361
    windows 10 professional version 1607 build 14393.969 64 bit
       4 Days Ago #15

    The chkdsk commands are:
    chkdsk /r /v C: or chkdsk /r /v D: etc. changing the drive letter to the applicable drive.
      My ComputerSystem Spec


  6. Posts : 10
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       3 Days Ago #16

    Ok, did everything except for chkdsk commands on my h:, and g: drives. Will be doing those over the course of the next two nights. Haven't tried to induce a BSOD yet, but will soon.
      My ComputerSystem Spec


  7. Posts : 10
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       22 Hours Ago #17

    I've tried replicating the blue screen conditions multiple times since I last reported having one and it hasn't occured. The mouse has been slowing down some when I am heavily multitasking with a game open and browser at the same time or more, but I haven't blue screened after making the latest changes. Hopefully it stays that way. I've been considering just getting a completely new computer, but the budget for the kind of computer i'd want to build probably just isn't there yet.

    Anyways, here is the data you asked for:

    1/3 - Changed the setting, and created a system managed paging file on c:

    4-5 - Dropbox - chkdsk rv process.docx

    6- Did all of that. Will still need to update my bios at some point though as I still haven't gotten around to getting my old computer up to see if the outdated software will work with it since it's older.

    7- Dropbox - SSDWIN-PC (2018-08-17 18 32).zip
      My ComputerSystem Spec


  8. Posts : 19,361
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Hours Ago #18

    Please free up space on C: so that there is > 30 GB free space:
    DriveLetter Size (GB) Free (GB) Device Path
    C: 111.25 10.48 \Device\HarddiskVolume2

    Windows can automatically delete dump files as free space o the drive is reduced.
    Performance also suffers when free space is reduced.

    Dirves C:, H: , G: had space cleaned and drive files were ok using the chkdsk switches.
      My ComputerSystem Spec


 
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