BSOD - multiple fault buckets are possible cause?


  1. AV8er
    Posts : 2
    windows 10
       New #1

    BSOD - multiple fault buckets are possible cause?


    Hello, I am assisting some friends fixing their computer and I'm trying to Isolate the error. I was hoping to have assistance to diagnosing said error. In the windows error reporting I have noticed they have had multiple fault buckets over the past few months.


    Here is the details of the dm log

    any assistance would be gratefully appreciated
      My Computer
    Quote Quote

  3. zbook
    Posts : 41,459
    windows 10 professional version 1607 build 14393.969 64 bit
       New #2

    Hi AV8er ,

    Welcome to the Ten Forums BSOD forum.

    1) Update the specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    2) Run the BETA log collector and post a zip into this thread.
    It is on the bottom of this web page:
    BSOD - Posting Instructions - Windows 10 Forums
    (extract > open)

    For all steps post images into the thread.
    In case there are any problems posting images please use 7zip and one drive or drop box share links.

    3) Open administrative command prompt and type or copy and paste:
    4) sfc /scannow
    5) dism /online /cleanup-image /restorehealth
    6) chkdsk /scan
    7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


    8) Make sure that there is no over clocking during the troubleshooting.
    If the computer is over clocked now please indicate that in the thread and return the computer to stock.

    9) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    10) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

    11) Run HD Tune on all drives (free edition)
    http://www.hdtune.com/
    Post images for the results on these tabs:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan

    12) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 8 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM | Windows 10 Tutorials


    Code:
    8/6/2018 8:15 PM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: a
P2: fffffffffffff010
P3: 2
P4: 0
P5: fffff802053b5ae3
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\080618-6640-01.dmp
\\?\C:\WINDOWS\TEMP\WER-34921-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA25A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA27A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA2C7.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA2E8.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_6b783eede2832d5684fcb448932b6f9f95af1a_00000000_cab_02d0a306

Analysis symbol: 
Rechecking for solution: 0
Report Id: 877e444a-01b1-45b5-9eba-9d84893d5e3b
Report Status: 4
Hashed bucket: 
Cab Guid: 0
8/6/2018 8:15 PM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: a0
P2: 10e
P3: a
P4: 53c
P5: 103c
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\080618-13125-01.dmp
\\?\C:\WINDOWS\TEMP\WER-34921-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA337.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA347.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA346.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA367.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a0_6730f49d914a2ef77e9ae86713988ab7aec1ffa_00000000_cab_02d0a364

Analysis symbol: 
Rechecking for solution: 0
Report Id: 1debd042-c1f8-494a-9fcf-e0451e6318c7
Report Status: 4
Hashed bucket: 
Cab Guid: 0
7/19/2018 10:00 PM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ef
P2: ffffa88e093a5580
P3: 0
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\071918-81953-01.dmp
\\?\C:\WINDOWS\TEMP\WER-82703-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56B6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56C7.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56F4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5715.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ef_7a2450c43c67889de48f561752892d2c366886b6_00000000_cab_02c95714

Analysis symbol: 
Rechecking for solution: 0
Report Id: 8dfb5ffc-fd6f-4f09-97d5-2dae73cdfa1c
Report Status: 4
Hashed bucket: 
Cab Guid: 0
8/6/2018 8:15 PM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: f1f87e96-738b-4ae1-9cee-3fb3002c342f

Problem signature:
P1: a
P2: fffffffffffff010
P3: 2
P4: 0
P5: fffff802053b5ae3
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\080618-6640-01.dmp
\\?\C:\WINDOWS\TEMP\WER-34921-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA25A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA27A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA2C7.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA2E8.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_6b783eede2832d5684fcb448932b6f9f95af1a_00000000_cab_02d0a306

Analysis symbol: 
Rechecking for solution: 0
Report Id: 877e444a-01b1-45b5-9eba-9d84893d5e3b
Report Status: 4
Hashed bucket: 
Cab Guid: 0
8/6/2018 8:15 PM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: f1f87e96-738b-4ae1-9cee-3fb3002c342f

Problem signature:
P1: a
P2: fffffffffffff010
P3: 2
P4: 0
P5: fffff802053b5ae3
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\080618-6640-01.dmp
\\?\C:\WINDOWS\TEMP\WER-34921-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA25A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA27A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA2C7.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA2E8.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_6b783eede2832d5684fcb448932b6f9f95af1a_00000000_cab_02d0a306

Analysis symbol: 
Rechecking for solution: 0
Report Id: 877e444a-01b1-45b5-9eba-9d84893d5e3b
Report Status: 4
Hashed bucket: 
Cab Guid: 0
    Code:
    8/6/2018 8:15 PM	Windows Error Reporting	Fault bucket 0xa0_10e_nt!PopHiberChecksumHiberFileData, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: bf8074d8-c73f-402e-a8d4-c51f48e6aee2

Problem signature:
P1: a0
P2: 10e
P3: a
P4: 53c
P5: 103c
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\080618-13125-01.dmp
\\?\C:\WINDOWS\TEMP\WER-34921-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA337.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA347.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA346.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA367.tmp.txt
\\?\C:\Windows\Temp\WER4600.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a0_6730f49d914a2ef77e9ae86713988ab7aec1ffa_00000000_cab_069d490a

Analysis symbol: 
Rechecking for solution: 0
Report Id: 1debd042-c1f8-494a-9fcf-e0451e6318c7
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
7/19/2018 10:00 PM	Windows Error Reporting	Fault bucket 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_c0000005_nt!PspCatchCriticalBreak, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 1c50585e-d643-4664-9e7b-ade9f6275973

Problem signature:
P1: ef
P2: ffffa88e093a5580
P3: 0
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\071918-81953-01.dmp
\\?\C:\WINDOWS\TEMP\WER-82703-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56B6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56C7.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56F4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5715.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ef_7a2450c43c67889de48f561752892d2c366886b6_00000000_cab_12b175a8

Analysis symbol: 
Rechecking for solution: 0
Report Id: 8dfb5ffc-fd6f-4f09-97d5-2dae73cdfa1c
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
    Code:
    8/6/2018 8:23 PM	Windows Error Reporting	Fault bucket AV_nt!MiWalkPageTablesRecursively, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: f1f87e96-738b-4ae1-9cee-3fb3002c342f

Problem signature:
P1: a
P2: fffffffffffff010
P3: 2
P4: 0
P5: fffff802053b5ae3
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\080618-6640-01.dmp
\\?\C:\WINDOWS\TEMP\WER-34921-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA25A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA27A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA2C7.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA2E8.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_6b783eede2832d5684fcb448932b6f9f95af1a_00000000_cab_295c23cd

Analysis symbol: 
Rechecking for solution: 0
Report Id: 877e444a-01b1-45b5-9eba-9d84893d5e3b
Report Status: 268435460
Hashed bucket: 
Cab Guid: 0
      My Computer
    Quote Quote

  4. AV8er
    Posts : 2
    windows 10
    Thread Starter
       New #3

    zbook said:
    Hi AV8er ,

    Welcome to the Ten Forums BSOD forum.

    1) Update the specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    2) Run the BETA log collector and post a zip into this thread.
    It is on the bottom of this web page:
    BSOD - Posting Instructions - Windows 10 Forums
    (extract > open)

    For all steps post images into the thread.
    In case there are any problems posting images please use 7zip and one drive or drop box share links.

    3) Open administrative command prompt and type or copy and paste:
    4) sfc /scannow
    5) dism /online /cleanup-image /restorehealth
    6) chkdsk /scan
    7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


    8) Make sure that there is no over clocking during the troubleshooting.
    If the computer is over clocked now please indicate that in the thread and return the computer to stock.

    9) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    10) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

    11) Run HD Tune on all drives (free edition)
    http://www.hdtune.com/
    Post images for the results on these tabs:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan

    12) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 8 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM | Windows 10 Tutorials
    I will probably do this over the course of the next few days. Apologies for the computer specs, I just started in my profile and adding my own personal computer specs.

    Thank you for your reply, and I will update you after I have finished those.
      My Computer
    Quote Quote

  6. BSODHunter
    Posts : 926
    Windows 10 Pro
       New #4

    1. Open an elevated command prompt.
    2. In the elevated command prompt, type these commands below, and press Enter:

    powercfg -restoredefaultschemes
    powercfg -hibernate off
      My Computer
    Quote Quote

 

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