Hello,
For a long time I've been experiencing Memory management BSODs, then I updated bios, which helped for a few weeks or so, but now I'm getting the BSOD once again...
It randomly crashes whetever I'm playing games or writing code in IntelliJ, only one thing in common is that I had Chrome browser in background everytime (or at least i think so).
Please help me guys.
Welcome to 10 forums. Can you please change the language? I can't read the logs in the current language which makes it difficult to provide help.
Language - Add, Remove, and Change in Windows 10 - Windows 10 Tutorials
Re-run DM_Log_collector when done and upload the zip file, see if that helps.
You can put the language back to your normal one once done though you may have to do this multiple times if I need you to run DM_Log_collector again in the future.
Thanks
The one dump in the zip file you uploaded does show
The first thing to do is test your RAM.Code:BugCheck 1A, {41792, ffff9080e4348000, 2, 0} Probably caused by : memory_corruption ( ONE_BIT )
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Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums
MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:
- RAM will accept and keep random patterns of data sent to it
- There are no errors when different parts of memory try to interact
- There are no conflicts between memory addresses
Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.
Warning
MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.
If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.
Note
MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.
Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.
Take a picture when done and post in the forum please.
Soo, I've run single pass and it took almost hour to complete, so I'll let it run overnight, but for some reason I can't change system language to english, could it be that I have some regionally/language locked version?
Edit: After some digging I found a way to change the language, so I upload logs once again.
Hey xpave,
Do have your memory overclocked or enabled using XMP? If so, you might want to configure it in BIOS, setting the right voltage, timings and cpu base multiplayer
If it took almost an hour to complete to one pass, then something's not right but I could be wrong.
I have set XMP in bios, could it be because memtest used only one core, should i run it with forced mutithread?
Make sure your XMP has initialized your setting's properly of the overclocked ram so that the system will run now properly. If so, then you shouldn't be experiencing any problem's. Upload CPU-Z, it will display the proper voltage needed to run your higher frequency for the ram module's. Observe, if that voltage is correct in the BIOS, if not, you will have to change it manually. Generally, the XMP set's the right timings, so I wouldn't interfere with that however if their set too high, again, you will experience ton's of problem's. With that, I'm completely clueless, you will need to ask an expertHopefully the timings are alright. I'm certain, that you might need to tweak on the setting's in BIOS for your overclocked system. If you're unaware of how to do this, refrain from the idea because you might damage the components.
I haven't run an MemTest86+ in years, because there was no need. I can't recall if there was build in option for the program to force all cores but if there is, you can try
For some reason some clockings were different than in xmp, i had to manualy set right ones, and xmp voltage is 1.35, but for some reason my bios can't set this specific value and set 1.36 instead, could the higher voltage be the problem?
Yes, more voltage doesn't always mean that it's better. Anyhow, with the change's you made, try gaming on your system now. Maybe everything will be alright?
1) During the troubleshooting process please make sure that there is not over clocking.
2) The C: drive has insufficient free space. Windows may automatically deletes memory dump files when there is insufficient free space.
3) The logs have multiple entries displaying that the memory dump files were deleted
4) Increase the free space on the Windows drive to > 30 GB
5) Turn off Windows fast startup:
Turn On or Off Fast Startup in Windows 10 | Windows 10 Tutorials
6) The current operating system is 1709.
The logs displayed Windows upgrade failure.
Were there error messages or codes and had you troubleshooted?
Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release_svc_escrow.180502-1908)
7) The logs displayed paging and drive controller errors.
8) Run HD Tune: (free version)
https://www.hdtune.com/
post images into the thread for test results on these tabs:
a) Health (SMART)
b) Benchmark
c) Full error scan
9) Make a backup image using Macrium
10) Save the backup image to another drive or to the cloud
11) Make a brand new restore point
12) Reset the BIOS:
How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
13) For any BSOD please run the BETA log collector. It collects more useful information for the troubleshooting. It is at the bottom of this web page:
BSOD - Posting Instructions - Windows 10 Forums
(extract > open)
Code:Drive: C: Free Space: 11.6 GB Total Space: 228.4 GB File System: NTFS Model: Patriot Hellfire M2 Drive: D: Free Space: 134.7 GB Total Space: 1907.6 GB File System: NTFS Model: ST2000DM006-2DM164
Thanks for the English logs, now I can read them.
Looking through the WER data in msinfo32.nfo, I see lots of Exception code: 0xc0000005 errors from MSIDDRService.exe which is a component of MSI Command Center.
I also see that you've had 36 Bluescreen events since February. Most of the recent ones were similar to this:
This is the only mini-dump in the zip file you uploaded, all the others have been deleted.Code:7/26/2018 12:29 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Není k dispozici. Cab Id: 0 Problem signature: P1: 1a P2: 41792 P3: ffff9080e4348000 P4: 2 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\072618-6921-01.dmp
Since you've had so many 1A BSODS you definitely need to do the complete memtest86+ run for a minimum of 8 passes then post the picture of the screen after that has completed please.Code:BugCheck 1A, {41792, ffff9080e4348000, 2, 0} Probably caused by : memory_corruption ( ONE_BIT )
Also, @zbook #1 point about no overclocking during troubleshooting is very important.
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