Persistent BSOD ntoskrnl.exe

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  1. Posts : 90
    Windows 10 Pro 64-bit - Build 17134
    Thread Starter
       #71

    Here's the latest bigdump.

    I'll run Furmark in a bit and thank you.
      My ComputerSystem Spec


  2. Posts : 90
    Windows 10 Pro 64-bit - Build 17134
    Thread Starter
       #72

    Would Windows Memory Diagnostic be a viable and quicker alternative to MemTest86?
      My ComputerSystem Spec


  3. Posts : 90
    Windows 10 Pro 64-bit - Build 17134
    Thread Starter
       #73

    I'm hesitant to run Furmark at the moment because my rescue media and system restore was built on Acronis which is now gone. I was able to create a system image but was unable to create a recovery usb drive... I'm also hesitant to create a system restore disc because recent restore points failed to restore because of "anti-virus or the like". I'll attempt Furmark once i get my OS properly backed up and ready to easily restore. In the meantime I need to get some work done and will continue to post logs and dumps as instructed. Thanks again and I'll be in touch.
      My ComputerSystem Spec


  4. Posts : 26,422
    windows 10 professional version 1607 build 14393.969 64 bit
       #74

    Uninstall and reinstall: e1r65x64.sys
    Nvidia GPU: nvlddmkm.sys was also involved in the latest crash.

    Code:
    e1rexpress   Intel(R) PCI Express N Intel(R) PCI Express N Kernel        Manual     Stopped    OK         FALSE       FALSE        4,096             430,080     0          7/30/2016 2:56:48 AM   C:\WINDOWS\system32\DRIVERS\e1r65x64.sys
    Code:
    Name	[00000002] Intel(R) I211 Gigabit Network Connection
    Adapter Type	Ethernet 802.3
    Product Type	Intel(R) I211 Gigabit Network Connection
    Installed	Yes
    PNP Device ID	PCI\VEN_8086&DEV_1539&SUBSYS_15391849&REV_03\7085C2FFFF53FF1A00
    Last Reset	8/8/2018 10:05 AM
    Index	2
    Service Name	e1rexpress
    IP Address	192.168.1.162, fe80::a4e1:cc46:bb87:57c9, 2605:6000:1020:1d04:6d00:c7f6:22cc:16da, 2605:6000:1020:1d04:a4e1:cc46:bb87:57c9
    IP Subnet	255.255.255.0, 64, 128, 64
    Default IP Gateway	192.168.1.1, fe80::9610:3eff:fe90:2c51
    DHCP Enabled	Yes
    DHCP Server	192.168.1.1
    DHCP Lease Expires	1/1/1970 7:00 PM
    DHCP Lease Obtained	12/31/1969 7:00 PM
    MAC Address	‪70:85:C2:80:CC:85‬
    Memory Address	0xEF200000-0xEF2FFFFF
    Memory Address	0xEF220000-0xEF223FFF
    IRQ Channel	IRQ 4294967259
    IRQ Channel	IRQ 4294967258
    IRQ Channel	IRQ 4294967257
    IRQ Channel	IRQ 4294967256
    IRQ Channel	IRQ 4294967255
    IRQ Channel	IRQ 4294967254
    IRQ Channel	IRQ 4294967253
    IRQ Channel	IRQ 4294967252
    IRQ Channel	IRQ 4294967251
    IRQ Channel	IRQ 4294967250
    IRQ Channel	IRQ 4294967249
    IRQ Channel	IRQ 4294967248
    IRQ Channel	IRQ 4294967247
    IRQ Channel	IRQ 4294967246
    IRQ Channel	IRQ 4294967245
    IRQ Channel	IRQ 4294967244
    IRQ Channel	IRQ 4294967243
    IRQ Channel	IRQ 4294967242
    Driver	c:\windows\system32\drivers\e1r65x64.sys (12.15.184.0, 535.97 KB (548,832 bytes), 1/24/2018 8:28 AM)
    	
    Name	[00000003] Intel(R) I211 Gigabit Network Connection
    Adapter Type	Ethernet 802.3
    Product Type	Intel(R) I211 Gigabit Network Connection
    Installed	Yes
    PNP Device ID	PCI\VEN_8086&DEV_1539&SUBSYS_15391849&REV_03\7085C2FFFF53FF1C00
    Last Reset	8/8/2018 10:05 AM
    Index	3
    Service Name	e1rexpress
    IP Address	192.168.1.164, fe80::6d40:3cfd:9e49:6f8, 2605:6000:1020:1d04:7c69:24b8:a793:a43d, 2605:6000:1020:1d04:6d40:3cfd:9e49:6f8
    IP Subnet	255.255.255.0, 64, 128, 64
    Default IP Gateway	192.168.1.1, fe80::9610:3eff:fe90:2c51
    DHCP Enabled	Yes
    DHCP Server	192.168.1.1
    DHCP Lease Expires	1/1/1970 7:00 PM
    DHCP Lease Obtained	12/31/1969 7:00 PM
    MAC Address	‪70:85:C2:80:CC:83‬
    Memory Address	0xEF400000-0xEF4FFFFF
    Memory Address	0xEF420000-0xEF423FFF
    IRQ Channel	IRQ 4294967278
    IRQ Channel	IRQ 4294967277
    IRQ Channel	IRQ 4294967276
    IRQ Channel	IRQ 4294967275
    IRQ Channel	IRQ 4294967274
    IRQ Channel	IRQ 4294967273
    IRQ Channel	IRQ 4294967272
    IRQ Channel	IRQ 4294967271
    IRQ Channel	IRQ 4294967270
    IRQ Channel	IRQ 4294967269
    IRQ Channel	IRQ 4294967268
    IRQ Channel	IRQ 4294967267
    IRQ Channel	IRQ 4294967266
    IRQ Channel	IRQ 4294967265
    IRQ Channel	IRQ 4294967264
    IRQ Channel	IRQ 4294967263
    IRQ Channel	IRQ 4294967262
    IRQ Channel	IRQ 4294967261
    Driver	c:\windows\system32\drivers\e1r65x64.sys (12.15.184.0, 535.97 KB (548,832 bytes), 1/24/2018 8:28 AM)
    Code:
    e1rexpress	Intel(R) PCI Express Network Connection Driver R	c:\windows\system32\drivers\e1r65x64.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No
      My ComputerSystem Spec


  5. Posts : 90
    Windows 10 Pro 64-bit - Build 17134
    Thread Starter
       #75

    Just to clarify, you want me to uninstall the network drivers yes? Intel(R) I211 Gigabit Network Connection and Intel(R) I211 Gigabit Network Connection#2?

    Also should I install new drivers (Intel Lan driver ver:22.10) from ASrock's x399 Taichi site?
      My ComputerSystem Spec


  6. Posts : 26,422
    windows 10 professional version 1607 build 14393.969 64 bit
       #76

    If there are replacement network drivers available on the motherboard manufacturer's website then that is the best source (best tested drivers).
    Otherwise you can use the Intel driver support assistant:
    Download IntelĀ® Driver & Support Assistant
      My ComputerSystem Spec



  7. Posts : 90
    Windows 10 Pro 64-bit - Build 17134
    Thread Starter
       #77

    I attempted to uninstall and reinstall "Intel(R) I211 Gigabit Network Connection" by uninstalling the device (both of them) via Device Manager and then installing "Intel Lan driver ver:22.10" from ASrock's website however the driver date for the before mentioned device didn't change after doing so... Also Driver File Details for Intel(R) I211 Gigabit Network Connection cites a driver file entitled ".../e1i63x64.sys" which is confusing...

    Intel Driver Assist only found 1 update for Intel® Dual Band Wireless-AC 3168 which I'm installing now.
      My ComputerSystem Spec


  8. Posts : 26,422
    windows 10 professional version 1607 build 14393.969 64 bit
       #78

    A new version of Windows can become corrupt even if it is the latest version.
    In a similar fashion a new driver can become corrupt even it is the latest version.
    When files become corrupt whether they are part of the operating system or part of drivers they need to be fixed.
    Sometimes the most up to date drivers cause BSOD and these drivers may need to be rolled back.

    Windows typically updates Microsoft and non-Microsoft drivers.

    When a driver is involved with a BSOD crash it is then uninstalled and reinstalled.
    It can be the latest driver(s) or it can be the most tested drivers.
    For example the driver listed on the computer manufacturers site may no longer be the most up to date driver but these are the best tested drivers. These are installed and then Windows updates are performed.

    The driver in the earlier post was involved in a crash with the nvidia GPU drivers.
    The Nvidia GPU drivers were replaced several times and now the hardware is to be tested.
    The latest driver identified in the crash should be uninstalled and reinstalled.

    Updating a driver. - Microsoft Community
      My ComputerSystem Spec


  9. Posts : 90
    Windows 10 Pro 64-bit - Build 17134
    Thread Starter
       #79

    OK zb understood. I'm hesitant to run Furmark at the moment because I'm in the middle of a project. Having said that can you please answer the following questions:

    1. Does Furmark has the ability to make the OS un-bootable?
    2. Can Furmark make a GPU inoperable even if used as instructed?
    3. Does Furmark test all GPUs or just the display GPU.
    4. Do all GPUs need to be tested individually or just the display GPU?

    I understand the need to test the GPU at this point but can't do so until I'm able to back up my OS properly.
      My ComputerSystem Spec


  10. Posts : 26,422
    windows 10 professional version 1607 build 14393.969 64 bit
       #80

    1) Post #36 - #41 were using Prime 95. This stress tested the CPU. The OS can crash with Prime 95 testing.
    2) The OS can crash with or without BSOD when tested with Furmark as it is a stress test too.
    3) The end user has the ability to abort testing if there is a problematic rise in temperature, display distortion, etc.
    4) Most testing with Furmark does not produce an unbootable PC but anything can happen with Prime95 or Furmark as they are stress tests
    5) If there is Optimus Furmark typically tests the iGPU. If the Nvidia control panel or AMD equivalent or BIOS method is used (whichever is available) the Optimus may be able to be turned off. If the dGPU is then the only display in use it is then tested by Furmark
    6) Perform the GPU testing on each card (one at a time) and in the same slot. This should allow a rule in /rule out for each card.
      My ComputerSystem Spec


 
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