BSOD's, random time, random codes, for over a year now. Dumps enclosed

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  1. Posts : 44
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       #21

    Again, a reboot. Since I went afak, I have no idea when this happened. Okay, I’ll dl memtest86. Do I need to run a test on the 1st module again? Does memtest logs, because I didn’t find a log on memtest 86+
      My Computer


  2. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #22

    The software company that updates memtest86+ version 5.01 has not continued to update the algorithm for DDR4 RAM testing.
    So for DDR4 another software needs to be used that has an up to date algorithm.
    When the testing has completed please post an image into the thread.
    If all of the RAM modules are available then they can all be tested simultaneously.
    If the board has multichannel capability which it likely does then the testing will included this in the testing so that a fail will then shift to testing each RAM module. If all of the RAM pass then most often there is no need for further testing. Only rarely has it taken passes into the 20s to find malfunctioning RAM.

    For any BSOD or unexpected restart please run the BETA log collector and post a new zip into the thread for troubleshooting.
    If there is a BSOD then also open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp > zip > post a one drive or drop box share link into the thread
      My Computer


  3. Posts : 44
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       #23

    I run memtest from a booteable usb. Can I run memtest from the windows-environment?
      My Computer


  4. Posts : 44
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       #24

    I ran memtest86, and after a few passes I got a huge fail. I don't know how to collect the log with log collector 2, since the log is on a USB stick. I did however, saved a html-report which I'll attach. I'll save the log to my desktop, so I can test the next stick

    Attachment 197706
      My Computer


  5. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    Please use a camera or smart phone camera to take a picture and post an image into the thread
      My Computer


  6. Posts : 44
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       #26

    There you go
    Attachment 197722Attachment 197723

    somehow images are upside down
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  7. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #27

    The RAM module that was tested was a test fail.
    Remove all RAM modules and label the modules and the DIMM.
    Test the RAM modules one at a time in the same DIMM for 8 or more passes and post an image for each test into the thread.
    Just 1 error is a fail and you can abort testing. Then test the remaining RAM in the same DIMM.
      My Computer


  8. Posts : 44
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       #28

    That fault was with just 1 stick in DIMM1A

    Now I'm testing the 2nd stick in DIMM1A.
    This test just finished pass 7, no errors thus far.
      My Computer


  9. Posts : 44
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       #29

    Hi zbook

    Okay, So a recap of the latest tests:

    Memstick 1 in DIMM1A gave the errors (see previous screenshots)
    Memstick 2 in DIMM1A gave no errors (see attachment)

    How do I proceed now?

    Attachment 197741

    Thanx!
      My Computer


  10. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #30

    Use the computer with the RAM module that passed.
    The computer will then be evaluated for stability/instability.

    When replacing RAM they should be in pairs.
    Mismatched RAM can cause BSOD.
    There are multiple RAM manufacturers.
    One or more websites may have scanners such as crucial:
    Crucial System Scanner | Crucial.com
      My Computer


 

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