BSOD while playing Blizzard Games (Diablo 3, WoW, Starcraft 2)

Mattius · 11 Jul 2018

The issue:

I have been running into the BSOD issue while playing Blizzard Games, I have played other games which are pretty up to date (Pillars of Eternity 1 & 2) with no issues. As the crashes are very similar every time I fire up a Blizzard title I'm convinced that there must be something wrong when playing these games.

What Happens:

I start the game and everything runs fine, cutscenes, loading screens, menus - no problem. When I run into the issues is when I get into the gameplay. It will generally let me play for about 5 - 10 minutes before the screen periodically flashes black or freezes altogether, both have occurred, and then it takes you to the blue screen with the frowny face. It's the same thing each time.

What I've tried already:

I've done the general PC maintenance:

- Deleted Temp Files
- Disk Cleanup
- System Maintenance
- Memory Diagnostic
- Defrag Disk Drive
- Enabled Fast Startup
- Graphics Drivers uninstalled with DDU and reinstalled manually

The problem has persisted ever since I upgraded to Windows 10 which was roughly about a couple of months ago. It's a pain because certain games work absolutely fine, but the Blizzard Games just don't seem to agree with my system.

Would appreciate any feedback - attached is the system info.

Thanks!

Attachment 195359

axe0 · 11 Jul 2018

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.

In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.