Tried everything and still getting BSODs

  1.    #1

    Tried everything and still getting BSODs


    Hello Everyone,

    I have recently bought some hardware and put together a PC.
    But for some reason it keeps crashing even after I replaced almost everything!

    Power supply 600W Aerocool KCAS (NOT replaced)
    EVGA GTX 1070 (replaced with PNY GTX 960)
    16GB DDR4 2400MHz - Nanya (replaced with a similar from the same brand)
    Gigabyte H310M-DS2 (replaced with Gigabyte Z370M AORUS GAMING)
    Lenovo SSD (replaced with Samsung SSD)
    Intel i7 8700 (NOT replaced)

    Windows 10 version 1083 (tried installing with Microsoft creation tool and from downloaded torrent) - both present same behavior

    I am attaching my mini dumps and the logs as well so you can take a look at it.
    Thanks in Advance,
      My ComputerSystem Spec

  2.    #2

    I would like to mention that I have take a look in the minidumps and even though some are helpful and I was able to partially solve one cause of BSOD others will happen.
    I got to a point where everything I installed would cause a crash and I would have to uninstall.
      My ComputerSystem Spec


  3. Posts : 26,465
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    Hi talestk ,

    Welcome to the Ten forums BSOD forum.

    There were 3 mini dumps collected and debugged.
    The log files displayed possible corruption.



    Perform the following steps:

    1) Update the system specs in the "My Computer" section
    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, port replicator, docking station, USB wireless network card, etc.)
    https://www.tenforums.com/profile.php?do=extra

    2) Make sure that there is no over clocking during the troubleshooting process

    3) Open administrative command prompt and type or copy and paste:
    4) sfc /scannow
    5) dism /online /cleanup-image /restorehealth
    6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    7) chkdsk /r /v
    This may take many hours so plan to run overnight
    Run this command on every partition using the syntax: chkdsk /r /v C: or chkdsk /r /v D: by changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    8) Use the text and images in this link to find the chkdsk reports in the event viewer > copy and paste to notepad > post a one drive or drop box share link into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 | Windows 10 Tutorials


    9) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    10) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

    11) Uninstall all Norton / Symantec software using the applicable uninstall tool:
    Uninstall and Reinstall Norton product using the Norton Remove and Reinstall tool
    Uninstalling Symantec Endpoint Protection with the CleanWipe utility

    12) Turn on Windows defender

    13) After one week of computer stability Norton /Symantec can be reinstalled. The longer the time period the stronger the cause and effect. If reinstalling the AV software causes a BSOD then find alternative AV software. If there is no recurrent BSOD then continue using the AV software.

    14) If there are any BSOD after the above steps > post a new beta log collector zip and post the memory dump: open file exporer > this PC > C: > in the right upper corner search for: C:\windows\memory.dmp


    Code:
    Event[70]:  Log Name: System  Source: Ntfs  Date: 2018-07-10T12:38:42.774  Event ID: 55  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-DSBMS6T  Description: A corruption was discovered in the file system structure on volume C:.The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
      My ComputerSystem Spec


 

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