Windows 10: BSOD at random times i thought it was chrome.

  1. Posts : 2
    Windows 10 64-bit
       01 Aug 2015 #1

    BSOD at random times i thought it was chrome.

    hi please see attached .zip as requested in forum rules

    I have also had the same reference by pointer BSOD in 8.1 I thought upgrading to windows 10 would get rid of it.

    after this post I'm booting up to BIOS and running a memory check in case one of my RAMs have gone bad.

    appreciate any help providedAttachment 27503
      My ComputerSystem Spec

  2.    01 Aug 2015 #2

    Hi angvil,
    I have reviewed your dump file and the faulting module is afd.sys. Using a google search I found the following information regarding afd.sys as well as what you could try to fix it:
    It's a system kernel driver, aka "AFD Networking Support Environment" and is part of the Windows TCP/IP stack, supporting socket operations.
    Important: Some malware disguises itself as afd.sys, particularly when not located in the C:\Windows\System32\drivers folder. Therefore, you should check the afd.sys process on your PC to see if it is a threat.

    A clean and tidy computer is the key requirement for avoiding problems with afd. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
    Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off doing a repair of your installation, or in the case of Windows 8, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
    To help you analyze the afd.sys process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.
    So basically you could try several things:
    1. updating/reinstalling network drivers
    2. run malwarebytes anti-malware
    3. the sfc /scannow command
    4. the DISM commands, which I will provide a link for more detailed instructions here: How to repair your system files using DISM and SFC Scannow - Microsoft Community

    Report back and let the forum know how it goes!
      My ComputerSystem Spec

  3. Posts : 2
    Windows 10 64-bit
    Thread Starter
       01 Aug 2015 #3

    @Carsomyr Thank you a lot for you reply and detailed instructions.

    I just wanted to add that I did a clean installation of windows 10 not a literal upgrade from windows 8.1.

    Anyway I will try all the above I think it's the wireless card as I found people complaining that Intel 4965AGN isn't supported by win 8/8.1/10 but it's functioning normally I don't have another wireless solution to try and eliminate this problem but I'll do steps above and give feedback for sure

    again thanks a lot
      My ComputerSystem Spec

  4. Boozad's Avatar
    Posts : 1,628
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       01 Aug 2015 #4

    How did you manage to clean install without upgrading first?
      My ComputerSystem Spec


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